Solved New build, multiple random BSOD with various error codes

[alexb1187]

Hi all, long time reader, first time poster. I'm hoping I can get some help here. I've tried everything I've seen on other threads, but I'm still getting the BSODs at random times.

I recently built this new pc, and am having trouble with random BSODs with random timing. Sometimes sitting idle, sometimes I'm just moving files around or web browsing. They seem to happen between every few day and every few hours.

I ran driver verifier for a while, and uninstalled some of the things it errored on (Dameon tools, the nvidia audio driver, gigabyte EZ tune). I also ran memtest86+ for days, testing each stick and each slot. I let memtest run past pass 8 each time. The last run I did was with all sticks in all slots, and I let it run to pass 21. No errors.

I have the newest drivers for all components. That said, I think my monitor may not have compatible drivers. Dell doesn't have any available on their website. I did not install any manually (meaning whatever is installed is from windows).

I have also run disk repair on all drives, with errors detected and fixed on one. The issue persists after the disk checks.

Power is coming from a CORSAIR AX760.

Any help would be great. I've never had as many issues with a new build as this one. I'm hoping I'm missing something simple.

 

[Gandalf]

Hi Alex, welcome to W7F.

The one dmp you provided shows an issue described in Stop D1 (DRIVER_IRQL_NOT_LESS_OR_EQUAL) bugcheck in USBPORT while transferring USB data and selecting USB interface
You might have an issue with your USB driver. Please post an image of your Device Manager.
Open the Human Interface Devices and the Universal Serial Bus controllers category.
Adjust the window so that all the data is visible.

FYI - With only one dmp, it is difficult to be sure you have the culprit. That is one reason why I need to see the Device Manager.

 

[alexb1187]

Thanks for the reply Gandalf!

I have attached my device manager screenshot.

I have an APC UPS hooked up to a USB port (for monitoring). I have a mouse, a keyboard, an external harddrive and my monitor hooked in as well (monitor acts as a usb hub and has the webcam, but nothing is plugged into the hub, and I don't typically use a webcam).

 

[Gandalf]

Your DM looks good.

Please boot into the Safe mode to see if you still get a BSOD.
If you do, please post that dmp file.

 

[alexb1187]

Uploaded another BSOD dump I just got. This was not in safe mode. I will reboot into safe mode tonight and let it run. Maybe this dump will help pinpoint the issue though.

 

[Gandalf]

Do a hardware clean boot to isolate which device is causing the issue. For doing hardware clean boot do the following steps
a) Unplug all the external Devices

b) Start the System in Safe mode. (Pressing the F8 key while the computer restarts)

c) Go to Device manger
Device that can be disabled for doing a Hardware clean boot are
1. Video Cards
2. Sound Card
3. Network Card
4. USB Devices and controller (Please don’t do this if you are using USB keyboard or Mouse or Wireless Keyboard or mouse)
5. CD and DVD
6. Modems
7. Ports (serial and parallel)

After doing this if you are able to Boot in Normal Mode try to enable the device one by one and check out which device is causing the issue .Try to install the latest driver for that device.

 

[alexb1187]

I did the hardware clean boot like you said. When I enabled the devices one by one, I didn't get any issues or errors.

I ran a driver update check utility, and it notified me of a newer version of the intel usb3 drivers, along with a couple of chipset drivers (Intel INF installation and Intel Management Engine Interface).

With the new drivers, I am hopeful the issue is resolved, but will let you know.

I have another suspicion though... I have a corsair h80i closed-loop CPU cooler, which plugs into a usb2 header on the motherboard (for running the Corsair Link software/software controlled temp/fan monitor). I did some Googling and there do appear to be some cases of the software causing BSODs, but it looks like the software is mentioned specifically in the dump/memory stack. Since my dumps mention USB, I thought I would bring it up just in case. The cooler gets power separately, and the pump plugs into the motherboard's CPUFAN header, so I could probably remove the connection if necessary, but would rather not. I did not remove it when doing the hardware clean boot.

 

[Gandalf]

Let's hope those updates resolve the issue.

 

[alexb1187]

Things were going so well. I hadn't had a blue screen in a couple days, then I just got this. I was playing a game when it happened. Looks different from the others.

 

[Gandalf]

1. This was probably caused by the following module: [FONT=Segoe UI, Arial]xusb21.sys[/FONT] (xusb21+0x3C69)
Bugcheck code: 0xD1 (0xFFFFF80082C83D70, 0x2, 0x8, 0xFFFFF80082C83D70)
description: DirectX Graphics MMS

Let's type testing the GPU...
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

2. This was probably caused by the following module: [FONT=Segoe UI, Arial]xusb21.sys[/FONT] (xusb21+0x3C69)
Bugcheck code: 0xD1 (0xFFFFF80082C83D70, 0x2, 0x8, 0xFFFFF80082C83D70)

Stop error message when you resume a computer that is running Windows 7 or Windows Server 2008 R2 from sleep or from hibernation: "Stop error code 0x000000D1 (DRIVER_IRQL_NOT_LESS_OR_EQUAL)"

3. This was probably caused by the following module: [FONT=Segoe UI, Arial]win32k.sys[/FONT] (win32k!SetWakeBit+0xF8)
Bugcheck code: 0xA (0x4738, 0x2, 0x0, 0xFFFFF80002CD40CB)
description: Multi-User Win32 Driver

There is a <CCleaner> link in my Signature.
Download/run it. If you need a tutorial...
How to Use CCleaner: 14 Steps - wikiHow

 

[alexb1187]

I let FurMark run for 30 minutes without issue.

I uninstalled the xbox360 controller driver, then plugged it in and let windows find the driver. I then checked for Microsoft updates (there were none).

Last I ran CCleaner for both applications and registry (I do this regularly, but not usually the registry cleaner part). I'm going to restart and let it sit, and try furmark again tomorrow. I will post results.

 

[alexb1187]

I ran furmark for an hour this morning without error. Things seemed to be going fine. I had chrome up and walked away for a few hours, and came back to a blue screen. The tool I'm using says its the network adapter driver.

Each blue screen seems to be "caused" by a different thing. That seems suspicious to me, since I doubt all these things are actually wrong. I suspect a key piece of hardware isn't working correctly, but I could be wrong. What do you think? Normally I would blame the ram, but I tested that for days without errors. I also tested the cpu with AIDA64 and prime95 and results seem normal. I've run disk checking on every drive in there. I'm just not sure any more.

Anyways, please let me know what you think I should do about this most recent BSOD, and what (if any) hardware you think may be the problem.

 

[Gandalf]

I've noticed you have Avast installed. Recommend uninstalling it...
avast! Uninstall Utility | Download aswClear for avast! Removal

Replace it with...
Microsoft Security Essentials - Microsoft Windows

I'm seeing a few cases where this is causing the issues.

 

[alexb1187]

I was playing a game for a few hours, and got another blue screen. This one seems graphics related, but also mentions Juniper network, which is my work VPN (and wasn't active/enabled when I was playing).

After this blue screen, I downloaded MSSE and removed Avast.

 

[Gandalf]

Since you didn't install MSE until after this crash, will have to wait to see what affect the new MSE has.

 

[alexb1187]

Another BSOD this morning. I was again playing games and skyping.

 

[alexb1187]

Another BSOD while playing games just now. Dump files are attached.

 

[Gandalf]

This may not be easy, but I suggest you stop playing games for a few days.
Do other days, but no games.
Let's see of you have another crash.
If you have a crash without playing games, post the crash file.

 

[alexb1187]

I stopped playing games and hasn't seen any errors. I didn't do much on the computer, it was mostly sitting idle for a couple of days. I went to reboot just now and got a blue screen.

This is mostly supposed to be a gaming computer, so not being able to do that sort of defeats the purpose. Can I somehow test the gpu memory? Should I enable driver verifier for my graphics card driver?

 

[Gandalf]

Here is a GPU tester...
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net