Solved New build, multiple random BSOD with various error codes

[alexb1187]

Been doing a lot of testing and didn't have any issues for a while. I was chatting with friends online with skype, and got this latest one.

 

[Gandalf]

These dumps point to the iusb3hub.sys. Suggest you go to the C:\Windows\system32\drivers\iusb3hub.sys
and delete the file.
Reboot and let Windows reinstall the file.

After rebooting, follow these directions to run the sfc /scannow...
Use the System File Checker tool to repair missing or corrupted system files

 

[alexb1187]

I deleted the file mentioned, but now my keyboard, mouse, external hard drive, etc. aren't recognized. I remoted into the computer, and ran sfc as outlined in the link. It said there were no corruptions :

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

So I guess it didn't replace the missing file, since I still can't use any of my usb items.


I also got another blue screen when I was sleeping (computer was idle but also in the state mentioned above, where no usb devices are recognized). Logs for this blue screen are attached.

 

[Gandalf]

To my knowledge, Windows should have reinstalled the driver. Put your Windows Installation DVD into the drive and use the Repair function.

I'm going to request some assistance here since what should have worked didn't. I'll keep an eye out to be sure the calvary arrives.

 

[Arc]

Some BSODs are caused by Gigabyte on-Off charger, which is a very often culprit.

BugCheck 50, {fffff88804420428, 0, fffff8800441d4a0, 5}

*** WARNING: Unable to verify timestamp for UsbCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys

Could not read faulting driver name
Probably caused by : UsbCharger.sys ( UsbCharger+24a0 )

Followup: MachineOwner
---------

Uninstall is suggested. I'd recommend you to http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html, with a special reference to Point #13

13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.

Intel Gigabit network is failing.

fffff880`125467c8  fffff880`1016c9efUnable to load image e1d62x64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for e1d62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1d62x64.sys
 e1d62x64+0x279e[/COLOR]f

Search for possible updates in https://downloadcenter.intel.com/default.aspx

Juniper network is failing, too.

fffff880`12546048  fffff880`0542eb30Unable to load image jnprna6.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for jnprna6.sys
*** ERROR: Module load completed but symbols could not be loaded for jnprna6.sys
 jnprna6+0x6b30[/COLOR]

It appears to be recent, but still search for updates. Probably in Network Security Solutions - Networking Performance Optimization

Search for Intel XHCI drivers in https://downloadcenter.intel.com/default.aspx, too.

Not getting any evidence against it, but I would suggest you to uninstall PeerBlock, at least as a test, as it causes dense network related BSODs.

Plus, due to the versatility of the issues, test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

 

[alexb1187]

Thank you for the tips!

I repaired as per Gandalf's recommendation, and am working with Arc's recommendations now.

I uninstalled most of the gigabyte tools (including the UsbOnOff), and while doing so noticed a bios update. I successfully updated the bios. The bios changelog only mentions advanced overclock stability, but I figured it might have something else worth it (I am not overclocked).

After the bios update, I updated the Intel Gigabit network driver with the driver from the intel site (as a side question, the Intel site says to use the OEM driver if available. Why is it okay that I use the Intel driver?)

The Juniper network version is specified by my place of business, so I will need to ask them if it's possible for me to upgrade to a newer version.

The search for Intel XHCI drivers didn't turn anything up for my chipset version. I have the most recent version offered by Gigabyte.

I have uninstalled peerblock.

In the past, memtest86+ running past pass 7 produced no errors. I also tested each module individually without error, and each time past pass 10. I will run a full test of all modules together tonight, and let you know the results.

Thanks again!

 

[alexb1187]

Memtest86+ ran through 8 passes without error.

My computer was idle this evening, and it got another blue screen. Dumps attached.

 

[Arc]

You need to uninstall Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller. First end it .... (either by disabling this startup entry or by disabling it from systrey notification area)

IAStorIcon    "c:\program files\intel\intel(r) rapid storage technology\iastoriconlaunch.exe" "c:\program files\intel\[B]intel(r) rapid storage technology[/B]\iastoricon.exe" 60    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Then uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

1. Right click on "my computer" icon and click "manage" on the context menu.
2. It will open the "computer management" window.
3. Select "Device Manager" in the left pane, It will list all the existing devices up.
4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
5. Select one Intel device item under it, right click, uninstall.
6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

Let us know the results.

_______________________________________________________

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002c7e86f, fffff8800a5bc870, 0}

*** WARNING: Unable to verify timestamp for iaStorF.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorF.sys
[COLOR=Red]Probably caused by : iaStorF.sys[/COLOR] ( iaStorF+2b9e )

Followup: MachineOwner
---------

 

[alexb1187]

I just followed Arc's recommendations, and everything appears to be working currently. I will let you know if I get another blue screen.

I have attached a screenshot of the device manager items under "IDE ATA/ATAPI controllers". Before the uninstall, there was just the one entry ("Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller"), now there appears to be one for each SATA drive. I just want to make sure this is expected and correct. Please let me know.

 

[Arc]

Well, the uninstallation is done properly and msahci.sys is activated, as it appears.

 

[alexb1187]

Did a longer test on memtest86+ still no errors. Screenshot attached. After rebooting, the pc was idle and I walked away for about 30 minutes. When I came back, there was a blue screen waiting for me. Logs attached.

 

[Arc]

Test all your HDDs. Specially the Seagate 3 TB one, named as Gargantuan Disk.
http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

Change the SATA cables.

Scan the system for possible virus infection with the following programs. IT IS A MUST.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know the results.
_____________________________________

fffff800`04435b80 fffff880`0114425e ataport!IdeCompleteScsiIrp+0x62
fffff800`04435bb0 fffff880`0113ee32 ataport!IdeCommonCrbCompletion+0x5a
fffff800`04435be0 fffff880`01147821 ataport!IdeTranslateCompletedRequest+0x236
fffff800`04435d10 fffff880`01147120 ataport!IdeProcessCompletedRequests+0x4d5
fffff800`04435e40 fffff800`02c9830c ataport!IdePortCompletionDpc+0x1a8

Event[34999]:
  Log Name: System
  Source: Disk
  Date: 2014-03-21T00:00:19.855
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PillarOfAwesome
  Description: 
An error was detected on device \Device\Harddisk5\DR5 during a paging operation.

 

[alexb1187]

All HDDs passed the tests (the SSD did not, but that was only due to Seagate not recognizing the serial code). I ran the long tests on the 3TB drive, but the short tests on the rest. Please note that I ran the application within windows, not the bootable image option.

I changed the sata cable.

Both virus scanning applications found no issues. I did a full scan with Windows Defender Offline (and a quick scan, but the full was obviously more comprehensive).

I will let you know if I get another blue screen. For now, I am hopeful.

 

[alexb1187]

Well that was short lived. I was browsing the web and got this blue screen.

 

[Arc]

Well that was short lived. I was browsing the web and got this blue screen.

It is a stop 0x3B.

BugCheck 3B, {c0000005, fffff880016cf272, fffff8800c2aac80, 0}
[COLOR=Red]
Probably caused by : memory_corruption[/COLOR]

Followup: memory_corruption
---------

But having no more information that it is caused by a memory corruption.

It also appears that you ran memtest, without any error.

Memtest86+ ran through 8 passes without error.

Seeing the frequency of the BSODs and the frequencies of the changing bugcheck codes and probable causes, it will be the best for you to perform a clean install. Follow it: I Clean Reinstall - Factory OEM Windows 7

It will at least discriminate between the hardware issue and software issue. If the issue is a software issue, the clean install is supposed to cure it.

 

[alexb1187]

I am opposed to doing a fresh install of windows simply because I did a full clean install around 2 months ago (when I first built the computer). And I have been getting these blue screens this whole time. I am fairly certain this isn't a software issue anymore.

So, and I understand this is just speculation, what hardware do you think may be the problem? At this point I'm only confident in the memory and the videocard (since I have tested both extensively).

 

[andrew129260]

1. Apologies for I have not read over this whole thread, but Can you remove all ram sticks except one, and run the mem test on that? If that one ram stick works well, can we use the system as normal with one stick of ram and see how things go?
   (since you do not want to do a clean install)
   
2. Alternatively, you could make a system image with windows 7 backup and restore center, or the free macrium.
   
3. http://www.sevenforums.com/backup-restore/43219-image-your-system-free-macrium.html
   
4. Then you can do a clean install, add no software (just updated drivers) and use just internet explorer for a while, or test with prime 95 and see if any bsods occur. If they do, it defiantly is not a software problem.
   
5. Once that is discovered its not a software issue, you can then restore the system image and everything is back to normal and the way it was before we messed with your system. If it is a software problem, we can narrow it down to see what program it is that is causing it.

 

[alexb1187]

Hi Andrew,

Thanks for joining the thread. I have run memtest on each individual stick in each slot (took lots of testing), but never got any errors.

I also ran memtest86+ for days, testing each stick and each slot. I let memtest run past pass 8 each time. The last run I did was with all sticks in all slots, and I let it run to pass 21. No errors.

Since then, I have tested all sticks at once to pass 10 without error.

If you think it will help, I will run with only one stick. Let me know.

 

[andrew129260]

Yes, please try only 1 stick and follow the suggestions posted in post 37 to continue to receive more help. If you have any questions on what was asked, it is perfectly fine to ask for help on those. Thank you.

 

[alexb1187]

I haven't gone down to one stick yet, since there were some things I wanted to do before I limited my ram. I just got this blue screen. This one behaved slightly different, in that it went to a blue screen with just one line of text for a second. The line looked like it said "[something] hardware failure", then went to the normal blue screen. I will go down to one RAM stick now, and will let you know what happens.