new clean computer, but bluescreens

goex

New member
Local time
8:55 AM
Messages
1
hi
who can help me, i`ve no idea whats wrong.
is it the hardware?

thanks for your help
 
Last edited:

My Computer My Computer

OS
windows 7 64
Hello goex and welcome to Seven Forums.

I'm not a BSOD expert. Until one comes along to look at this, there are a couple of things you can do to help them. First, it would help if you gave as much info about your system as you can. At the top of any Forum page click on "User CP" and then click "Edit System Spec" in the left column. Fill in as much info about your computer as you can. Also indicate if it's a desktop or a laptop.

You could also provide a bit more info about how often the BSODs occur, if they occur at startup or after the computer has been on for a while, when performing a particular task, etc. Also, when you say it's a "new clean computer" does that mean you just bought it / built it? Or did you just reinstall the operating system and all other programs, etc?

Malware and high temperatures can cause many BSODs. If you haven't already done so do a full malware scan. (You may have to do it in Safe Mode.) Three highly recommended and free malware scanning tools are:

Malwarebytes

ESET Online Scanner

Windows Defender Offline

To monitor temperatures you could use this free utility:

Speccy

If you can access Safe Mode through Advanced Boot Options, you might be able to return your computer to a working state by using a system restore point from a date/time prior to when the problem began.

http://www.sevenforums.com/tutorials/69585-safe-mode.html

http://www.sevenforums.com/tutorials/700-system-restore.html

You could also see if your computer has any damaged or corrupt system files. Also from Safe Mode try running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot your computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If still having issues, one of the Forum experts prepared these troubleshooting guides. They are time consuming but have helped many. They can also help determine of the BSODs are software or hardware related.

http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html

http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

Please post back if anything helped or not.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Back
Top