New computer BSOD

[otis lehawk]

I have a new computer and I am getting a blue screen before i can even get into windows.. Ive also tried safe mode with no luck. any Ideas?

 

[Arc]

Hello Otis. Can you follow the Blue Screen of Death (BSOD) Posting Instructions?

 

[otis lehawk]

Well I cannot get into the computer at all to run the program given in the instructions..

 

[Dsprague]

Can you boot into safe mode?

 

[otis lehawk]

no I cannot get into safe mode.

 

[Dsprague]

Perhaps this tutorial will be of some help: Troubleshooting Windows 7 Failure to Boot

 

[Arc]

no I cannot get into safe mode.

Do you have access to another computer to download and burn a bootable disc? If so, do it and scan the system for possible virus infection.

• Windows Defender Offline

If still not worked, I guess it is time for a http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html. If you opt for it, first secure your data, follow the tutorial: http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html.

 

[otis lehawk]

Dsprague- I will try your suggestion, thanks.
Arc- I have also tried a clean install, since it is a new computer there was nothing on it to lose.

 

[Arc]

Arc- I have also tried a clean install

Then? What was the result?

 

[otis lehawk]

After the clean install it was still crashing at start-up.

 

[Arc]

Do another clean install. Dont do anything other than what is said in Clean Reinstall - Factory OEM Windows 7.

Before installing the drivers and other programs, tell us, is it still crashing?