New Intel Core i5 video problems

[AaronZ]

I bought an Intel Core i5-2400 DIY kit from Newegg. It has the following specs:

CPU: Intel Core i5-2400
Motherboard: Gigabyte GA-H67M-D2-B3
Ram: 4gb DDR3 1333
Hard drives: 1TB Seagate and 500GB Seagate
DVDRW: LG basic dvdrw

Last night I built the computer and this morning I hooked it up to my monitor, keyboard, mouse, and network. The monitor is using a DVI cable but supports both. (not sure if that matters). Fire the computer up, put in the Windows 7 CD and install away. No problems during the install. Windows loads to the desktop but the video, audio, and network drivers are not installed. So I pop in the Gigabyte CD and install the Intel INF, Video, Audio, Ethernet and then reboot. After the reboot, Windows loads but gets to just before the "Welcome" screen and then the monitor indicates no signal. So I reboot and go into Safe Mode. I remove the drivers and download newer ones from Gigabyte's website. After the reboot, it comes up fine. I install the newer driver and reboot. And guess what...the same thing happens. I cannot win. I cannot afford to buy a video card into the system. I also went into the BIOS and told it to use onboard first. I also increased the on-chip frame buffer size to 484mb+2MB for GTT.

Right now the computer is disconnected and waiting for help. Please help!

Thanks,
Aaron

PS: If this is not in the correct location, please move.

 

[essenbe]

If I understand correctly, you have video before installing the drivers. The fact that you have video on boot until the welcome screen indicates it is a driver issue. As windows loads it activates drivers, it seems that when it loads your graphic driver you loose video. Uninstall the video driver and go to intel's website, let it scan the computer to find missing or out of date drivers, see if that helps.

According to intels website, the driver you need is 8.15.10.1.2246 .

 

[whest]

Who loves nvidia? Try another nvidia driver at a guess, either the latest beta or a previous driver. However, it would probably be better to go to the intel site and download the latest intel chipset drivers and install them first - next from the same site the intel graphics driver, then the latest nvidia driver (if later then the current installed driver, which would apply to the other drivers also.)

http://downloadcenter.intel.com/default.aspx

Drivers - Download NVIDIA Drivers

 

[gazz9496]

here is a link to the drivers for windows 7 32 bit on the gigabyte website

GIGABYTE - Motherboard - Socket 1155 - GA-H67M-D2-B3 (rev. 1.1)

version 8.15.10.2361 11/5/2011.

 

[Fumz]

Who loves nvidia? Try another nvidia driver at a guess, either the latest beta or a previous driver. However, it would probably be better to go to the intel site and download the latest intel chipset drivers and install them first - next from the same site the intel graphics driver, then the latest nvidia driver (if later then the current installed driver, which would apply to the other drivers also.)

http://downloadcenter.intel.com/default.aspx

Drivers - Download NVIDIA Drivers

nVidia? This is an Intel graphics core built into the cpu: Intel® Core nVidia doesn't have anything to do with it.

 

[DeaconFrost]

Who loves nvidia?

I do....but....there's no Nvidia hardware in his system.

 

[AaronZ]

I am about to give up and box it all up and send it back to newegg. I downloaded the Intel drivers and same f*cking thing. I even uninstalled everything and reinstalled the drivers. I then installed it from Windows update and that failed too. WTF!!!!!!!!!!!! Help!

 

[ignatzatsonic]

I've got a similar system and did not encounter your problem.

Do you show any errors (yellow bangs) in Device Manager?

Take another look through your BIOS. I think there is more than 1 setting that pertains to video.

Do you have an entry for "Intel Graphics and Media" in your control panel?

I am using Intel HD graphics driver 8.15.10.2342 dated March 25, but I assume newer versions would also work. I'd get all possible drivers from Intel directly if you can.

Did you install the Intel graphics driver by poking setup.exe in the 64 folder?

 

[AaronZ]

I just reinstalled windows and connected a VGA and VIOLLA WE HAVE VIDEO. Stupid dvi cable.

 

[AaronZ]

But now I can't get the onboard LAN to work. I am done. This the last PC I am ever building. The device driver is installed but the pos shows a red X over the lan eventhough the network cable is PLUGGED IN. I have never ever ever ever had so many problems that with this PC. Help me but I am done after this.

 

[ignatzatsonic]

I am done.............I am done after this.

Whether you are done now or done after this, I'd give it a rest until tomorrow when you are not so frustrated. I don't know about you, but my decision-making isn't too good when I'm aggravated.

The next frustration could be in 10 minutes or 10 weeks, but it's sure to happen.

If you are truly done, send it back now and buy something pre-assembled or do without entirely. Life's too short to let something as pointless as a PC get you down.

 

[Fumz]

Are the cables you're using new or have they been used in another machine/setup?

 

[whest]

Who loves nvidia?

I do....but....there's no Nvidia hardware in his system.

Sorry: no nvidia driver needed - i took a glance at the system specs and saw the 9800 and assumed that was your new machine thats why the nvidia link was was included in the reply - sorry my mistake - on top of that my father is in hospital with a serious illiness and im under stress and were in a hurry.

 

[AaronZ]

I am done.............I am done after this.

Whether you are done now or done after this, I'd give it a rest until tomorrow when you are not so frustrated. I don't know about you, but my decision-making isn't too good when I'm aggravated.

The next frustration could be in 10 minutes or 10 weeks, but it's sure to happen.

If you are truly done, send it back now and buy something pre-assembled or do without entirely. Life's too short to let something as pointless as a PC get you down.

I am sorry for my frustration. I let it get the best of me last night. I am not done but going to have a friend look at it.

Are the cables you're using new or have they been used in another machine/setup?

The only cables I am using from the previous build are: Keyboard and a usb cable to a hub. The video cable is not new and neither is the network cable. But the BIOS has a utility that can check the connectivity of the cable and it sees a connection and sees that a cable is connected and how long it is. So I am not sure why the LAN icon in the corner shows a red X over it.


Thank you for all of your help and I am sorry for my attitude last night.

 

[AaronZ]

Who loves nvidia?

I do....but....there's no Nvidia hardware in his system.

Sorry: no nvidia driver needed - i took a glance at the system specs and saw the 9800 and assumed that was your new machine thats why the nvidia link was was included in the reply - sorry my mistake - on top of that my father is in hospital with a serious illiness and im under stress and were in a hurry.

Whest, no problem. I saw your post and 2 things went through my head:

1. Maybe he knows some trick about getting the Nvidia driver to work with the Intel?
2. I wish I had a PCIe Nvidia card.

I hope and pray your father will be ok and pull through.

 

[whest]

I do....but....there's no Nvidia hardware in his system.

Sorry: no nvidia driver needed - i took a glance at the system specs and saw the 9800 and assumed that was your new machine thats why the nvidia link was was included in the reply - sorry my mistake - on top of that my father is in hospital with a serious illiness and im under stress and were in a hurry.

Whest, no problem. I saw your post and 2 things went through my head:

1. Maybe he knows some trick about getting the Nvidia driver to work with the Intel?
2. I wish I had a PCIe Nvidia card.

I hope and pray your father will be ok and pull through.

Thks mate thats the nicest comment i've heard from this is site, and it couldnt of come at a better time

 

[AaronZ]

Your welcome !!

 

[whest]

This is the usual method of installing drivers with an intel board - latest chipset drivers first, graphics driver and then audio and then the other drivers, usually, with all my w7 installs you can have the pc connected up to the internet - i think the best way however is to install as much as possible eg download wsp1 prior to installing - i have 2 laptops and 1 pc in the house so thats no problem for me, then continue installing before you need to connect for updates - then install a antivirus program - my pc is wired to the router modem, and then to an wireless acess point, so you can hotplug it or shut down, and then connect to avoid any possible conflict. It also states in the manual you need to have the monitor turned on - a must before you boot a new pc - hope you did that?

From binging : The red x doesn't necessarily mean there's a problem with the hardware device. The red x simply means that Windows is not allowing the hardware to be used and that it has not assigned any system resources to be used by the hardware.
To remove the red x from a particular piece of hardware, you'll need to enable the device in Device Manager. It's usually that simple. Just right click it and select enable if it isnt greyed out and then install the driver or let windows update intsall it then update to the latest driver if necessary.
If there are further issues with the hardware, the red x will probably be replaced with a yellow exclamation point which you can troubleshoot separately.
Red X Device Manager - Why is There a Red X in Device Manager? - Red X Windows XP

 

[AaronZ]

Fixed the network card. The switch I had it plugged into became unplugged.

But now, the issue is that when I boot the computer with a DVI cable plugged in, the display goes into sleep mode just as Windows finishes loading. When I have a VGA Cable plugged in, the monitor could be on for 2 seconds or 30 minutes and then will go black but the monitor power light will be on. So I think its the VGA port on the monitor because it happened my old computer too. But why can I not use a DVI cable?

 

[whest]

All i can suggest is to go to the manfacturers site of the monitor - support page - downloads page and see if you can find a updated driver or an alternative driver to the driver installed for the monitor - a fair bit hopefull but nothing to loose. If there are no w7 drivers you can do this to get a dirver to install if it wont install normally -
To install a driver/program in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/xp etc (the os its written for) - check run as administrator - leave the rest blank. Start setup.exe and install.