New PC BSOD while playing games

[x BlueRobot]

[COLOR="Red"]BugCheck D1[/COLOR], {fffffa000fc02668, 2, 1, fffff8800ff34b3d}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d )

0: kd>[COLOR="SeaGreen"] lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`0f204000 fffff880`0fe3b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="Red"]Wed Oct 23 07:21:50 2013[/COLOR] (52676AFE)
    CheckSum:         00C0CF0F
    ImageSize:        00C37000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I would double check you have the latest WHQL driver for your nVidia graphics card, but it is the latest, then roll back to the previous WHQL driver.

Version: 331.65
Release Date for Desktops and Notebooks : October 28th 2013
In Device Manager: 9.18.13.3165

 

[tosc7506]

ok, rolled them back to the oldest they had on the website.....like summer of this year. We will see how it goes.

 

[x BlueRobot]

Okay, will wait for an update.

 

[tosc7506]

still having a few

 

[x BlueRobot]

[COLOR="Red"]BugCheck D1[/COLOR], {19, 2, 1, fffff880054a76c0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by :[COLOR="Red"] iusb3xhc.sys [/COLOR]( iusb3xhc+176c0 )

0: kd> [COLOR="SeaGreen"]lmvm iusb3xhc[/COLOR]
start             end                 module name
fffff880`05490000 fffff880`05553000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        [COLOR="Red"]Fri Mar 29 12:36:19 2013[/COLOR] (51558AC3)
    CheckSum:         000C59AC
    ImageSize:        000C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I'll remove the driver from your system, and then reboot the computer. It still seems to be causing problems.

 

[tosc7506]

my old friend NVidia is back

 

[tosc7506]

uninstalled the usb drivers

 

[x BlueRobot]

[COLOR=Red]BugCheck BE[/COLOR], {[COLOR=SeaGreen]fffff88005963501[/COLOR], 420719121, fffff80000b9c8d0, a}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : hardware ( nvlddmkm+b95c1 )

0: kd> [COLOR=SeaGreen]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`058aa000 fffff880`0638f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR=Red]Fri Jun 21 10:06:16 2013[/COLOR] (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Did we try this WHQL driver? http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html

Version: 331.82
Release Date for Desktops and Notebooks : November 19th 2013
In Device Manager: 9.18.13.3182

([COLOR=SeaGreen].trap 0xfffff80000b9c8d0[/COLOR])
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88005963578 rbx=0000000000000000 rcx=fffff880060926f0
rdx=0000000000000108 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880059635c1 rsp=fffff80000b9ca60 rbp=fffff80000b9caf0
 r8=0000000000000004  r9=0000000000000000 r10=0000000000000001
r11=fffff88005db2000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nvlddmkm+0xb95c1:
fffff880`059635c1 004889          add     byte ptr [rax-77h],cl ds:fffff880`05963501=c0
Resetting default scope

MISALIGNED_IP: 
[COLOR=Blue]nvlddmkm+b95c1[/COLOR]
fffff880`059635c1 004889          add     byte ptr [rax-77h],cl

It's caused by data misalignment, which always shows as a hardware error for some reason.

 

[tosc7506]

downloading now

 

[x BlueRobot]

Okay, please post an update when your finished.

 

[tosc7506]

this one was weird, didn't give a reason as to why it was shutting down....no driver listed or anything like that.

 

[x BlueRobot]

[COLOR="Red"]BugCheck 1E[/COLOR], {[COLOR="SeaGreen"]ffffffffc000001d[/COLOR], [COLOR="Blue"][COLOR="Red"]fffff8800f1df4e0[/COLOR][/COLOR], 0, 0}

*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : [COLOR="Red"]vsdatant.sys[/COLOR] ( vsdatant+15364 )

4: kd> [COLOR="SeaGreen"]!error ffffffffc000001d[/COLOR]
Error code: (NTSTATUS) 0xc000001d (3221225501) - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

The illegal instruction is located here:

[COLOR="Red"]fffff880`0f1df4e0[/COLOR] 08041e          [COLOR="Blue"]or[/COLOR]      byte ptr [rsi+rbx],al

So, I'm just going to pull these registers apart, and explain their purpose:

rsi = is a index register, and is used for string and memory array copying.

rbx = base pointer for memory access.

al = I/O port access and interrupt calls.

[COLOR="SeaGreen"].cxr 0xfffff8800f1dfc60[/COLOR]
rax=fffff8800f1e0648 rbx=0000000000002e40 rcx=fffff8800f1e0d38
rdx=fffff8800f1e0e50 rsi=fffffa8010ae7d50 rdi=fffff8800f1e0d38
rip=fffff88004727364 rsp=fffff8800f1e0640 rbp=fffff8800f1e0e00
 r8=fffff8800f1e0704  r9=0000000000000000 r10=fffff8800471f3a0
r11=0000000000000002 r12=fffffa8012478100 r13=000000000f616a5f
r14=fffffa8014afcac0 r15=fffff8800f1e0e50
[COLOR="Red"]iopl=0 [/COLOR]        nv up ei pl nz ac pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010212
vsdatant+0x15364:
fffff880`04727364 ??              ???

The IOPL has been set to Ring 0, and this determines which code can access the I/O ports, I'm assuming that a driver accessed a I/O Port at the wrong Ring Level.

4: kd>[COLOR="SeaGreen"] lmvm vsdatant[/COLOR]

start             end                 module name
fffff880`04712000 fffff880`047a6000   vsdatant T (no symbols)           
    Loaded symbol image file: vsdatant.sys
    Image path: \SystemRoot\system32\DRIVERS\vsdatant.sys
    Image name: vsdatant.sys
    Timestamp:        [COLOR="Red"]Wed Oct 23 00:54:34 2013[/COLOR] (5267103A)
    CheckSum:         00078467
    ImageSize:        00094000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The driver is related to Zone Alarm TrueVector Device Driver, I would suggest finding a updated version of the program, or removing the program completely with Zone Alarm Removal Tool.

 

[tosc7506]

todays...can you guys suggest a good firewall/anti virus?

 

[x BlueRobot]

Windows Firewall, and Microsoft Security Essentials with Malwarebytes (+SuperAntiSpyware).

There's also no new dump files within the folder, did you have another crash?

 

[tosc7506]

todays

 

[x BlueRobot]

[COLOR="Red"]BugCheck A[/COLOR], {fffffaa0129924d0, 2, 0, fffff80003273688}

Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+258 )

The system seems to have crashed, because a APC was sent at IRQL Level 2.

7: kd> [COLOR="SeaGreen"]knL[/COLOR]
 # Child-SP          RetAddr           Call Site
00 fffff880`0a523648 fffff800`03280169 nt!KeBugCheckEx
01 fffff880`0a523650 fffff800`0327ede0 nt!KiBugCheckDispatch+0x69
02 fffff880`0a523790 fffff800`03273688 nt!KiPageFault+0x260
03 fffff880`0a523920 fffff800`03273a40 [COLOR="Red"]nt!KiDeliverApc+0x258[/COLOR]
04 fffff880`0a5239a0 fffff800`0327fef7 nt!KiInitiateUserApc+0x70
05 fffff880`0a523ae0 00000000`776112fa nt!KiSystemServiceExit+0x9c
06 00000000`0163f6b8 00000000`00000000 0x776112fa

7: kd> [COLOR="SeaGreen"]!irql[/COLOR]
Debugger saved IRQL for processor 0x7 -- [COLOR="Red"]2[/COLOR] (DISPATCH_LEVEL)

nt!KiDeliverApc+258
fffff800`03273688 488b4130        mov     rax,qword ptr [rcx+30h]

The other bugchecks' stack revealed calls related to USB, what is connected to your USB ports? Updated chipset drivers from the motherboard/model support page?

 

[tosc7506]

I have a usb hub connected with a joystick and a headset connected through it. To the pc I have a printer, mouse, keyboard and external hard drive.

 

[x BlueRobot]

Try just using the keyboard and mouse with everything else disconnected.

There doesn't appear to be any new dump files either for some reason. When have the latest BSODs been happening?

View attachment 295836

Please check this directory:

C:\Windows\Minidump

 

[tosc7506]

there looks like there are reports in this one

 

[tosc7506]

I zipped the folder before the program had finished...here is the very last one