New SSD and Clean install issue

dajogejr

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Power User
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Just got a new HDD for my girl's PC.
It's about 3 years old. It was Vista, earlier this year I got her retail Windows 7 Home Premium upgrade (came with 32 and 64 bit DVDs).

I took advantage of the 64GB 100 dollar SSD from Micro Center.
Install went as smooth as can be.

When I put the Product Key in, however, it errors out saying the DVD I have is for an update only, not a clean install.

Anyone have the number I need to call at MS to fix this? Replacing a hard drive, or upgrading, should allow me to clean install Windows 7 on her PC.
I bought it from Sam's club earlier this year, legit retail packaging...

The original hard drive is disconnected but has 7 installed just fine, I was trying to give her a little speed with a cheap but fast SSD.
 

My Computer My Computer

Computer Manufacturer/Model Number
Sytemax
OS
7 Pro 64 Bit
CPU
8300 Quad 2.53Ghz
Motherboard
Asus
Memory
4GB DDR Crucial
Graphics Card(s)
Intel
Welcome
If you use an upgrade DVD, it must be put on a hide drive that had a Qualifying OS
Vista or XP
You cannot put it on a new HD
You must have a qualifyign OS on that driver first.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I think now that the OS is installed that he can do another install over it and this time select upgrade instead of custom and after the upgrade install the OS should take the key. I think that's how I have done it in the past.
 

My Computer My Computer

Computer Manufacturer/Model Number
My Build
OS
win7 Ult 64
CPU
i7 3930K & 3960X
Motherboard
ASUS P9X79 Deluxe
Memory
16GB G-Skill 2133MHz
Graphics Card(s)
Sapphire HD 7970
Sound Card
On-board
Monitor(s) Displays
ASUS 27 inch
Screen Resolution
1920X1080
Hard Drives
Crucial M4 256GB, 1.5TB WD Black for Data/Images
PSU
Corsair AX1200
Case
NZXT 810
Cooling
Custom Loop, Swiftech HDBlock
Keyboard
Mionix
Mouse
Mionix
Internet Speed
Cable
hmm...will try that Kipper.
Thanks...
 

My Computer My Computer

Computer Manufacturer/Model Number
Sytemax
OS
7 Pro 64 Bit
CPU
8300 Quad 2.53Ghz
Motherboard
Asus
Memory
4GB DDR Crucial
Graphics Card(s)
Intel

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Thanks WHS...Happy T Day!
 

My Computer My Computer

Computer Manufacturer/Model Number
Sytemax
OS
7 Pro 64 Bit
CPU
8300 Quad 2.53Ghz
Motherboard
Asus
Memory
4GB DDR Crucial
Graphics Card(s)
Intel

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
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