I have just experienced the worst nightmare of my years of computing life attempting to contact any software company: My Commerce and EaseUS. I had download a trial version of EaseUS Home. Hours earlier tonight I purchased EaseUS 8.8 Workstation through My Commerce and was sent a purchase confirmation, license code, etc. It said: "[FONT="]You will receive additional information via email shortly." I have not received a download link. [/FONT]A little while ago the TRIAL version icon popped up on my screen out of the blue.
Nightmare: It is impossible to get through to MyCommerce to file customer service request.. After filling out the request information, McCommerce requires you to play a stupid, idiotic picture game to verify "I am not a robot." You have to selected photos among several that are identical subjects. This I have done at least 10 times. Problem is: the request submission loops and loops and comes back to an empty information box to fill out again – and the game again.
[FONT="]Have any of your attempted to get through to this foreign company [/FONT][FONT="]CHENGDU YIWO Tech Development Co., Ltd. that developed EaseUS? I apologize for this long posting, but this horrible situation is unlike anything ever. ellenc[/FONT]
Nightmare: It is impossible to get through to MyCommerce to file customer service request.. After filling out the request information, McCommerce requires you to play a stupid, idiotic picture game to verify "I am not a robot." You have to selected photos among several that are identical subjects. This I have done at least 10 times. Problem is: the request submission loops and loops and comes back to an empty information box to fill out again – and the game again.
[FONT="]Have any of your attempted to get through to this foreign company [/FONT][FONT="]CHENGDU YIWO Tech Development Co., Ltd. that developed EaseUS? I apologize for this long posting, but this horrible situation is unlike anything ever. ellenc[/FONT]
My Computer
- Computer Manufacturer/Model Number
- Dell Inspiron 546
- OS
- Windows 7 Professional
- CPU
- 2.70gigahertz AMD Athlon 7750 Dual-Core
- Motherboard
- Dell, Inc. 0F896N A02
- Memory
- 3328 Megabytes Usable Installed Memory
- Graphics Card(s)
- ATI Radcon HD 3200 Graphics
- Monitor(s) Displays
- Dell E1709W 17,2" monitor
- Hard Drives
- 309.54G usable hard drive capacity
161.25G hard drive free space
Seagate FreeAgent Go 500G external drive
Seagate FreeAgent Go 160G external drive
Maxtor One Touch 250G external drive
