No BSOD but system keeps on randomly shutting down

[MrCube28]

Hi, I know this is a BSOD thread but I didn't know where else to post

I have probably a slightly above average knowledge of PCs, I have put together a few in the past, and usually if I encounter a problem I can work it out/check out a forum. This however has stumped me, the pc just powers down with no warning, and I can't seem to see what triggers it. The temperature is fine, about 20C.

I read somewhere that it might be the RAM, or the sockets for the RAM, but both RAM and motherboard were bought new recently. A forum I looked at suggested booting up with memtest+ and letting it have 6 or 7 passes to check the RAM for errors, but 1 pass took over an hour (no errors). I only did one as I didn't know without talking to someone if I was wasting 6 hours of my time.


Thanks in advance for looking into this for me, I have included the SF file in the upload

 

[x BlueRobot]

[B]DRIVER_POWER_STATE_FAILURE (9f)[/B]

[B]Probably caused by :[/B] [COLOR="Red"]HDAudBus.sys[/COLOR]

Image path: \SystemRoot\system32\DRIVERS\HDAudBus.sys
    Image name: HDAudBus.sys
    Timestamp:        [COLOR="red"]Sat Nov 20 10:43:42 2010[/COLOR] (4CE7A65E)

HDAudBus.sys - Driver Reference Table

Have you installed all the Important and Optional Windows Updates?

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[MrCube28]

All Important updates installed, I am downloading and insalling the Optional ones now.

So should I uninstall/reinstall that driver?

Thanks again

 

[x BlueRobot]

I would run Driver Verifier first, Windows drivers are rarely the cause of BSODs, it's usually a third-party driver; have you checked your Device Manager for any small yellow warnings or red errors next to the devices listed?

Remember to show all the hidden devices also, please post a screenshot of your Device Manager.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Thanks for installing the updates.

 

[MrCube28]

Okay Driver Verifier is running, no BSODs yet. I will leave the system running and come back to it on Monday (this is my friend's work PC and I have to leave it now)

Here is a screenshot of Device Manager, no warnings, errors or anything untoward as far as I can see

Cheers

PS: Re: Updates, I haven't updated with all the language packs

 

[x BlueRobot]

Thanks for uploading the screenshots, and please upload the dump files, if you receive any BSODs from the Driver Verifier.

 

[MrCube28]

Okay, I have come back to the PC this afternoon, when I left it on Saturday I had just turned driver verifier on and I had to leave so I put internet radio on just so it was doing something to try and get a BSOD.

It was off when I got to it, I have switched driver verifier off, I have looked in the windows folder for any .dmp files and there is only one BUT it is from the 6th of November, when the problem started and it is massive 477mb. Should I still upload it? Or will the SF Diagnostic Tool have given you the data from that already?

Cheers

 

[x BlueRobot]

Upload it just in case

 

[MrCube28]

The file won't upload, it must be too big (130mb zipped), the page keeps timing out after about 2%, and after trying a couple of times the internet connection went down despite being connected via ethernet. It then shut off again and will only stay on for a short time (maybe this is the key to the problem??) I have my smartphone and an old laptop here and they both connect to my network fine.

I have copied the file to a usb stick and attempted to upload it from the laptop but again the connection timed out. If I can upload it some other way can I send you a link?

I have also tried banging my head against a wall several times but this hasn't helped either

 

[x BlueRobot]

Are you uploading attempting to upload the dump file and nothing else?

 

[MrCube28]

Grr, both gmail and hotmail have a 25mb limit on attachments. Is it normal for the dump to be this big? (fnar fnar) like i said 447mb (although 130mb when zipped.

What is in the file? if it is just lots and lots of text could I not just copy and paste the content?

 

[MrCube28]

I am uploading it to dropbox now, and I have created a torrent for it

https://kat.ph/memory-dump-mrcube28-zip-t6815020.html

 

[x BlueRobot]

I haven't got a BitTorrent client installed, is any methods which you could use?

 

[MrCube28]

I am uploading it to Microsoft Skydrive, which you can access using your hotmail account I believe. I will post a link as soon as it is done

 

[x BlueRobot]

Okay thank you

 

[MrCube28]

I have emailed you a link to the file

 

[x BlueRobot]

[B]DRIVER_POWER_STATE_FAILURE (9f)[/B]

Probably caused by : [COLOR="red"]HDAudBus.sys[/COLOR]

 Image path: \SystemRoot\system32\DRIVERS\HDAudBus.sys
    Image name: HDAudBus.sys
    Timestamp:        [COLOR="Red"]Sat Nov 20 10:43:42 2010[/COLOR] (4CE7A65E)

Same driver as the last BSOD, have you tried creating a image of your drive and then disabling the driver?

http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

 

[Britton30]

Try this way. http://www.sevenforums.com/crashes-...ath-bsod-posting-instructions.html#post836073
And configure Window to create a mini dump instead of a full memory dump.
option 1, Step 6. http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Your PSU on the effected machine may be going bad.

 

[MrCube28]

I have used SF diagnostic tool to grab a minidump file after changing the recovery setting to create a small dump file, but the file it grabbed was from the 6th November, the machine hasn't been BSODing just shutting off so I don't think any new dump files are being created.

I swtiched driver verifier on but still no BSOD just the same switching off after 40 mins or so of normal use.

I can't make a disk image of the system as it invariably shuts off while it is writing to my external HDD.

I have also uninstalled the HdAudBus.sys driver and let it automatically reinstall but that has made no difference.

I only have access to this machine (as i said it is my friend's work PC) during office hours, so I think my next step must be to leave the system running all night with the problem driver "HdAudBus.sys" switched off. If that stops the system from powering off does that mean that it is the driver or could it still be the PSU?

I did look elsewhere for related forum posts and it was suggested that it might be to do with the jumpers on the motherboard not being in the right places. I took a look and as far as I am aware they are correct but after posting this I will open the case up again, take a photo and post back just to make sure.

As req I have uploaded the minidump file, but like I said it is from 6th November so I think it will only contain info already posted

 

[MrCube28]

After disabling HdAudBus.sys and leaving the system it still switched itself off

I can only fathom then that it is a hardware issue. I have uploaded photos of the jumpers from my case and a link to the motherboard manual http://download.gigabyte.ru/manual/mb_manual_ga-m68mt-s2_v.3.1_c.pdf . As far as I can tell all the front side bus connectors are in correctly, but there are two leads (pic 3) with connectors +VCC +D -D and GND that I have no idea about.

The PSU is 500W and new and there is only one HDD connected, no CD drives, nothing in the pci slots and a built in nvidia chip. The motherboard, RAM and processor are all new also. I am not with the machine until later today (UK here) but my next idea was to try replacing the PSU with my own personal one.

Thanks again

Edit: Fixed link