Solved No internet access , win 7 Home Premium 32 bits , with drivers.

[lprb99]

Hi guys , i need help , i recently installed windows 7 home premium on my PC , with this specs and i notice that when the cable is plugged there is no internet access , I've tried to reinstall drivers but that doesn't helped . I can't put internet on it . It is connected to network but it doesn't have internet access.
Please Help me with this problem.

thanks

 

[GokAy]

run in cmd:

ipconfig -all |clip

and paste here

 

[lprb99]

Hi thanks for help , i typed what you said in cmd but nothing happened.

 

[GokAy]

That command copies the result to the clipboard and doesn't output to cmd window, run it then CTRL+V here at message box.

 

[lprb99]

Windows IP Configuration

   Host name. . . . . . . . .: SOTAO
   Suffix primary DNS. . . . . . . :
   Node type. . . . . . . . . . . . : Hybrid
   IP route activated. . . . . . . . . : No
   WINS Proxy enabled. . . . . . . : No

Ethernet adapter Local Area Connection:

   DNS suffix specific link. :
   Description. . . . . . . . . . . . Realtek RTL8139 / 810x Family Fast Ethernet NIC
   Physical address. . . . . . . . . : 00-00-00-00-00-00
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes
   IPv4 address. . . . . . . . . . . . . . : 192.168.1.105 (Preferred)
   Subnet mask. . . . . . . : 255.255.255.0
   Default gateway. . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . . . . . : Activated

Tunnel isatap adapter {6CCF76B3-EC75-4533-AD88-57E0104EFFE9}.:

   State of the support. . . . . . . . : Media disconnected
   DNS suffix specific link. :
   Description. . . . . . . . . . . . : Microsoft ISATAP Board
   Physical address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes

 

[GokAy]

Ok, lets see what it will do with a dynamic IP address. Go into connection properties:
Network and Sharing - click on the connection - properties - TCP/IPv4 properties
- check obtain an IP address automatically
- check obtain DNS address automatically

Restart PC, and re-run the same command and paste here like before. You can temporarily paste in a notepad too.

 

[lprb99]

Windows IP Configuration

   Host name. . . . . . . . .: SOTAO
   Suffix primary DNS. . . . . . . :
   Node type. . . . . . . . . . . . : Hybrid
   IP route activated. . . . . . . . . : No
   WINS Proxy enabled. . . . . . . : No
   Search list of DNS suffixes: lan

Ethernet adapter Local Area Connection:

   DNS suffix specific link. : Lan
   Description. . . . . . . . . . . . Realtek RTL8139 / 810x Family Fast Ethernet NIC
   Physical address. . . . . . . . . : 00-00-00-00-00-00
   DHCP enabled. . . . . . . . . . : Yes
   Autoconfiguration enabled. . . . : Yes
   IPv4 address. . . . . . . . . . . . . . : 192.168.1.90 (Preferred)
   Subnet mask. . . . . . . : 255.255.255.0
   Obtained concession. . . . . . . . . : Monday, July 6, 2015 01:11:28
   Valid obtained concession to. . . : Monday, July 6, 2015 02:11:28
   Default gateway. . . . . . . : 192.168.1.254
   DHCP server. . . . . . . . . . : 192.168.1.254
   DNS servers. . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . . . . . : Activated

Tunnel isatap.lan adapter:

   State of the support. . . . . . . . : Media disconnected
   DNS suffix specific link. : Lan
   Description. . . . . . . . . . . . : Microsoft ISATAP Board
   Physical address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes

 

[GokAy]

I can't see any DNS entries in ipconfig.

Try run in cmd: ping 8.8.8.8
If you are getting replies you have a connection but a DNS issue.

Report back so we can go to next step.

 

[lprb99]

Microsoft Windows [ Version 6.1.7601 ]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C: \ Users \SOTAO > ping 8.8.8.8

A ping to 8.8.8.8 with 32 bytes of data:
Response 192.168.1.90 : Destination Unreachable Host .
Response 192.168.1.90 : Destination Unreachable Host .
Response 192.168.1.90 : Destination Unreachable Host .
Response 192.168.1.90 : Destination Unreachable Host .

Ping statistics to 8.8.8.8 :
    Packets: Sent = 4, Received = 4 ,
             Lost = 0 ( loss 0% )

C: \ Users \SOTAO >

 

[GokAy]

Alright, try:
Ping localhost
Ping 192.168.1.90
Ping 192.168.1.254

Report back please

 

[lprb99]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C: \ Users \ SOTAO> localhost ping

A ping to SOTAO [:: 1] with 32 bytes of data:
Response :: 1: time <1 ms
Response :: 1: time <1 ms
Response :: 1: time <1 ms
Response :: 1: time <1 ms

Ping statistics for :: 1:
    Packets: Sent = 4, Received = 4,
             Lost = 0 (loss 0%)
Approximate time of return in milliseconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0 ms

C: \ Users \ SOTAO> ping 192.168.1.90

A ping to 192.168.1.90 with 32 bytes of data:
Response 192.168.1.90: bytes = 32 time <1ms TTL = 128
Response 192.168.1.90: bytes = 32 time <1ms TTL = 128
Response 192.168.1.90: bytes = 32 time <1ms TTL = 128
Response 192.168.1.90: bytes = 32 time <1ms TTL = 128

Ping statistics for 192.168.1.90:
    Packets: Sent = 4, Received = 4,
             Lost = 0 (loss 0%)
Approximate time of return in milliseconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0 ms

C: \ Users \ SOTAO> ping 192.168.1.254

A ping to 192.168.1.254 with 32 bytes of data:
The request timed out.
Response 192.168.1.90: Destination Unreachable Host.
The request timed out.
Response 192.168.1.90: Destination Unreachable Host.

Ping statistics for 192.168.1.254:
    Packets: Sent = 4, Received = 2,
             Lost = 2 (loss: 50%)

C: \ Users \ SOTAO>

 

[GokAy]

Ok try this:
Ping 192.168.1.1

I wonder if dhcp is set wrong

 

[GokAy]

Or let me ask this, what address you type in to open router management interface?

 

[lprb99]

The address is 192.168.1.254 , in this PC i can't access router management interface.

C: \ Users \ SOTAO> ping 192.168.1.1

A ping to 192.168.1.1 with 32 bytes of data:
Response 192.168.1.1: bytes = 32 time = 1ms TTL = 255
Response 192.168.1.1: bytes = 32 time <1ms TTL = 255
Response 192.168.1.1: bytes = 32 time <1ms TTL = 255
Response 192.168.1.1: bytes = 32 time <1ms TTL = 255

Ping statistics for 192.168.1.1:
**** Packets: Sent = 4, Received = 4,
************* Lost = 0 (loss 0%)
Approximate time of return in milliseconds:
**** Minimum = 0ms, Maximum = 1ms, Average = 0 ms

C: \ Users \ SOTAO>

 

[GokAy]

Well something off with your router DHCP as you can ping 192.168.1.1, this is your router (or supposed to be).

Let try a static IP again: see post #6
IP adress: 192.168.1.10
Subnet: 255.255.255.0
Default gateway: 192.168.1.1

Dns srver: 192.168.1.1

 

[lprb99]

i didn't said but i've disabled ipv 6 connection and the computer is connect to a second router who is functioning like a wireless point expander.
PS: I don't have the keys for this router.

 

[lprb99]

Windows IP Configuration

   Host name. . . . . . . . .: SOTAO
   Suffix primary DNS. . . . . . . :
   Node type. . . . . . . . . . . . : Hybrid
   IP route activated. . . . . . . . . : No
   WINS Proxy enabled. . . . . . . : No

Ethernet adapter Local Area Connection:

   DNS suffix specific link. :
   Description. . . . . . . . . . . . Realtek RTL8139 / 810x Family Fast Ethernet NIC
   Physical address. . . . . . . . . : 00-00-00-00-00-00
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes
   IPv6 address. . . . . . . . . . : 2001: 8a0: 6f0e: 6401: 6517: A04A: cbd9: b412 (Preferred)
   Temporary IPv6 address. . . . . : 2001: 8a0: 6f0e: 6401: A571: 3173: 9084: 65ed (Preferred)
   Address binding site IPv6: fe80 :: 6517: A04A: cbd9: b412 11% (Preferred)
   IPv4 address. . . . . . . . . . . . . . : 192.168.1.10 (Preferred)
   Subnet mask. . . . . . . : 255.255.255.0
   Default gateway. . . . . . . : Fe80 :: 9e97: 26ff: FEBC: f918 11%
                                       192.168.1.1
   IAID DHCPv6. . . . . . . . . . . : 184549376
   DUID Client DHCPv6. . . . . . . : 00-01-00-01-1D-2A-8B-EF-00-00-00-00-00-00
   DNS servers. . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . . . . . : Activated

Tunnel isatap adapter {6CCF76B3-EC75-4533-AD88-57E0104EFFE9}.:

   State of the support. . . . . . . . : Media disconnected
   DNS suffix specific link. :
   Description. . . . . . . . . . . . : Microsoft ISATAP Board
   Physical address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP enabled. . . . . . . . . . : No
   Autoconfiguration enabled. . . . : Yes

 

[GokAy]

Oh, looks like something wrong with your Physical address (MAC):
Physical address. . . . . . . . . : 00-00-00-00-00-00

Do you have a MAC address spoofing software or setting in BIOS? Try clearing PCs CMOS.

If all fail, try this Macshift: Change your MAC address: The definitive free command-line MAC changing utility for Windows XP to randomly change MAC address (use the -r switch).
Switch back to dynamic IP if static fail.

By the way, try connecting PC to main router directly and see if it will connect. Then add in the wireless one.

Report back

 

[lprb99]

My bios doesn't have any setting for MAC address , so i tried the second option and i can't put the cmd windows open , i press enter and then is shows about 1/2 second and then it disappears .

I finally maked the macshift program work but it says that there is no connection named wireless

 

[lprb99]

Hi GokAy , thanks for your help to resolve my issue , the program you said didn't work for me but then i searched another similar program named Win 7 MAC Address Changer, this program worked for my PC , and because of that i finally have INTERNET on my PC !!! .
So the problem was just the MAC Address .
The link is bellow : http://www.zokali.com/win7-mac-address-changer/

Thank you for all help