no internet explorer

[longshanks]

i have always had I.E up until a few weeks ago.when it started acting up. a message kept appearing every 10 min' or so saying saying I.E not responding.i tried for a while to fix it but eventually took it to the shop.
now i would like to get it back on. but when i try to download it i get this message operating system not supported'
and, this version of I.E setup doesn't support your version of windows.then it gives me link to go to.
when i try to download that ,a message say's you have a version of I.E on you computer ,but i can't find it .
can anyone help.

 

[ThrashZone]

Hi,
Make sure Internet explorer is turned on,
http://www.sevenforums.com/tutorials/5023-windows-features-turn-off.html
See what this does,
Use No Add-ons mode/ Click the Start button and type in the search box,
Internet explorer

Click on the suggestion (No Add-ons) or it’s located at,
Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9
If using ie10 the first link will apply to ie9 as well,
http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-10-win-7

Activate EPM if on a 64 bit version of windows,
http://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336
Add the Run box to the Start menu list,
http://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
Open the Run command and Paste this into it and Okay,
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

 

[longshanks]

Hi you start by saying make sure you internet explorer is turned on.i have just told you i can't find it so how can i turn it on i have tried (all programs.) and it is there when i right click it and then click open i get a white page for a few sec's then it goes' back to all programs. when i try to download a new one or reinstall one it says' you have already got one on this computer
. my question is where is it and how can i get it to work.

 

[ThrashZone]

Hi,
This tutorial will show you where built in windows programs are located,
http://www.sevenforums.com/tutorials/5023-windows-features-turn-off.html

 

[longshanks]

Thanks Thrashzone i have internet explore 11 and it is ticked .but i still cant' find it.

 

[andrew129260]

Internet Explorer is a part of windows. It cannot be uninstalled. Disabled yes, but not completely removed.


If you navigate to Computer- double click the C drive-program files-internet explorer,
and right click on iexplore.exe and choose send to-desktop. This will create a shortcut to
internet explorer on your desktop. You can then rename the shortcut to Internet Explorer.
Then you can right click the shortcut and pin to the start menu and taskbar if you would like.


This bug is usually caused when a Windows 7 pc has internet explorer 8 or 9 and is updated to version 10 or higher. The icon can sometimes fail to properly reassign a desktop shortcut back when the new version is installed.

Let me know if you have any questions.

 

[ThrashZone]

Add the Run box to the Start menu list you can also use Winkey+R to open the Run box,
http://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
http://www.sevenforums.com/tutorials/265-start-menu-customize.html
Open the Run command and Paste either of these strings into it and Okay,


"C:\Program Files\Internet Explorer\iexplore.exe" -extoff


iexplore.exe -extoff

iexplore.exe

 

[longshanks]

Good Morning I'll start with you Andrew.
i clicked start/ computer / program files / found internet explore / clicked on it got a page up with all sorts' on
for Eg, IEDVTOOLS /IEINSTSL.EXE /IEXPLORE.EXE. when i click on one of them i get a blank (white) page.that stays' on for a few seconds then goes back to the page i am on.
i have been start and typed in internet explorer, there are a few of these but each time i click on them same result .
it is as if it doesn't exist.i have found about a dozen references to I.E and tried them all to no effect.

 

[longshanks]

Morning to you Thrashzone. i have tried following your suggestions but to be honest i don't' know what i am doing. and i don't understand what you want me to do. i clicked run typed in internet explorer and a box came up and said,
Windows can't find internet. i have been on the two links you sent but i dont' know what to do with them.

 

[andrew129260]

Ok, first lets try this.

1.) Follow this tutorial, read it entirely before starting:

http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

Once you have done that, go back to my post and reread it. I did not ask you to left click on it, I asked you to right click on iexplore.exe and choose sent to desktop.

2.) Directions again: Click rb: Click computer. Double click local disk C. Double click the program files folder.

Double click the internet explorer folder. Look in the folder for iexplore.exe Right click on it, and chose send to.

Then click desktop (create shortcut). Close the window. On your desktop, right click the new shortcut iexplore.exe and choose rename.

Then Name it "Internet Explorer" without the quotes.

Then right click the shortcut again and choose pin to startmenu and pin to taskbar.

3.) I would also like to you to follow this tutorial, and use option 2, steps 1 and 2 please:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Please tell us the results of the scan.


Once this is done you should be able to use internet explorer without issue.

 

[ThrashZone]

Hi,
Personally I would try this,
Create a new administrator account,
http://www.sevenforums.com/tutorials/181024-user-account-create.html
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
http://www.sevenforums.com/tutorials/103538-user-account-type-change.html
http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

 

[longshanks]

Morning Andrew .before i run this Scannow,i thought i had better get you up to date . the internet tutorial you sent me,
i cant' do it ,because step 1 say's open internet explorer and as you know i cant' find internet explorer so i can't go beyond step 1.i went back to your earlier post found iexplore right clicked saved it to desktop then task bar and start menu.
then i right clicked on it and clicked run as administrator, all i gat is awhite screen, then a message saying internet explorer is not responding.after a few seconds it go's back to desktop.what do you want me to do now (keep it clean)

 

[ThrashZone]

Hi,
Until Andrew returns possibly you should roll back to ie10 or which ever version you had before updating to ie11,
Use Option 2,
http://www.sevenforums.com/tutorials/313358-internet-explorer-11-uninstall-windows-7-a.html
Please also post which security suite you have installed and use the link above my signature picture to Fill in your system spec's page
Cheers.

For the record in the Run command box you would type iexplore.exe not internet explorer.

 

[andrew129260]

Please do what thrashzone suggested above.

 

[longshanks]

Morning to you both.i am struggling with all this at the moment so i am going to put it on hold.
i have a user account in my name so if i create another i think that will just confuse me more.
i tried uninstalling I.E 11 and taking it back to I.E 10, when it rebooted it came back on as I.E8.
when i tried my icons on desktop nothing worked. no emails//no Google //no Firefox// nothing.
i had to restore my computer back to a couple of days' before. then i tried installing Google Chrome.
it said it couldn't' install it there was a error.tried it again on a different site ,and it went on ok.
so as i said i am going to leave things alone for now see if it settles down .i want to thank you both
for all your help but i think a lot of it scares me ,and it is over my head so for now ,
THANKS
i appreciate all your help.

 

[ThrashZone]

Hi,
I believe you simply jumped too many versions,
Take it in baby steps one version at a time,
Run updates after each version starting with ie9,
Only accept the Important updates,
Which means you need to make sure your windows update settings are possibly different,
Uncheck the box to Give you Recommended updates the same as Important ones,
This will make it easer to figure out Important ones out from recommended ones and Optional ones,
http://www.sevenforums.com/tutorials/2797-windows-update-settings-change.html
ie9 download select your windows version and language,
http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages
http://windows.microsoft.com/en-us/internet-explorer/downloads/ie-10/worldwide-languages