No longer recognizes printers

[Axestaxes]

I have used a desktop with Windows 7 Pro 64 bit for years; on a windows based network. Previously the desktop would print to a HP P2035 laser jet and a Canon copier. The Canon is connected through an Ethernet connection, no problems printing. The HP is connected through a USB port. One day, with no certain changes made, the HP no longer would print. I tried to update the driver, but all attempts failed. I removed the device and tried to reinstall the software but the printer was only recognized as an "other devices" in the device manager. I connected the printer to another computer in the network and I can print to the HP through the network from my desktop.

I have two desktops (primary & secondary) on my desk. I would like to print to a printer on my desk. Connected through a USB port on the secondary computer is a HP P2015d. I have attempted to print to the P2015d through the network; however, when I select the listed printer, a pop up appears saying "Checking Windows Update. This may take a while..." And after a while I receive a message saying "No driver found" and additional information for installing a driver.

Why is the system no longer recognizing installed drivers. Why is the USB pnp not working. Why will it recognize the printer on one network computer, but not another? Any suggestions would be greatly appreciated. This one has me kooky.

 

[ICIT2LOL]

Hello and welcome Axestaxes first up some simple stuff please run these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be

then these

https://www.malwarebytes.org/mwb-download/index.html

http://www.superantispyware.com/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download from bleepingcomputer delete any rubbish found with the malware scans

NB If anyone is runningKaspersky security it may rant about ADW - just ignore it or disable it for awhile

 

[GokAy]

You can try:

- Manually create a System Restore point - http://www.sevenforums.com/tutorials/700-system-restore.html
- Uninstall and remove the printer from problem PC
- Restart
- Run DriveCleanup as admin - Drive Tools for Windows down the page a bit
- Restart
- Scan with CCleaner for files and registry
- Restart
- Install printer as instructed in its manual

** DriveCleanup will remove all drivers for non-existent hardware, for example you will see external drives install their drivers when you next use them. If you get issues, restore the system back to the point you created initially.

There are also these MS Fix its:
- https://support.microsoft.com/en-us/mats/printing_problems/en
- https://support.microsoft.com/en-us/mats/windows_usb_diagnostics/en-us (less likely)