no luck getting sound out of my box

denig

New member
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11:56 PM
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3
I own a HP P6110Y and no luck getting sound out of my box.

I've literally tried everything I could think of....
- uninstalled and reinstalled the audio drivers
- disabled and enabled the on-board sound card
- tested the speakers
- verified the status in the device manager
- increased the volume in windows and on the speakers
- replaced the speakers
- connected to speakers into the headphone jack
- install a new sound card (this blew my mind as to how it didn't solve the problem)
- reinstalled windows 7 (in both 32 and 64 bit modes)
- removed the add video card
- checked all the audio wires connections on the motherboard
- ran dxdaig and everything is reported as ok

The system is now back to it's original configuration, using both the on-board sound and video. No new hardware was added except for a printer. It a fresh install so practically no software has been installed either.

Here is a link to the specs of my desktop.
Anyone have any ideas ????

----------------------------------
Sound card Type: Integrated
Sound card Name: Realtek ALC888S
Driver Version : 6.0.1.5910
----------------------------------
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
HP P6110Y
OS
Windows 7
Did you try the drivers available directly from Realtek?
Realtek
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i3 530 2.93 Ghz Clarkdale4 GB OCZ DDR3 1600 (PC12800) Low Voltage Desk...Nvidia GeForce GTX 550 Ti with 1 GB of RAM
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i3 530 2.93 Ghz Clarkdale
Motherboard
ASRock P55 PRO/USB3 LGA 1156
Memory
4 GB OCZ DDR3 1600 (PC12800) Low Voltage Desktop Memory
Graphics Card(s)
Nvidia GeForce GTX 550 Ti with 1 GB of RAM
Sound Card
Realtek HD ALC892
Monitor(s) Displays
20'' eMachines E202HDbmd Glare Panel Widescreen
Screen Resolution
1600 x 900
Hard Drives
Western Digital 1 TB Caviar Black Edition (7200 RPM) SATA
Hitachi Deskstar 500 GB (7200 RPM) SATA
Samsung SpinPoint 400 GB (7200 RPM) SATA
PSU
Rosewill Xtreme Series RX750-D-B ATX12V v2.2 & EPS12V (750W)
Case
Cooler Master Centurion 534 RC-534-KKN2-GP Mid-Tower
Cooling
Standard Case Fans and Stock CPU Heatsink
Keyboard
Microsoft Wireless Optical Desktop Elite
Mouse
Microsoft Wireless Optical Desktop Elite
Internet Speed
7.1 Mbps Verizon DSL
So,

You have plugged a set of stereo speakers into the light green audio out on the back of the computer?

You're using the very latest Realtek driver R2.51, available here:

Realtek

Right click on the Microsoft speaker icon in the task bar, select playback devices.

You've set "Speakers" as the default output device. (green check mark)

Single left click on speakers and select the properties button lower right.
Go to the Enhancements Tab, select Immediate Mode, Disable -ALL- effects, scroll down if you need to. Or use the Disable check box. (Might take a reboot)

Now go to the Levels tab, make sure all relevant levels are up.

Under Advanced, set to 16-bit 44.1.

Ap
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core 2 Duo @ 3.00gHz4 GBATI Radeon HD 2600 XT
Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
A solution I posted several months ago was to simply go through the audio settings and toggle each one.

Mute, then unmute all audio devices.

If "Speakers" is the default playback device, select digital output as default, then switch back to Speakers as Default.

Apparently, after a Win 7 install, devices can look like they're selected but in fact are in some kind of driver limbo, reselecting or toggling a device, whether it be input (mic, line, Stereo Mix) or output (Speakers, Digital, Headphones) activates input/output.

Ap
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core 2 Duo @ 3.00gHz4 GBATI Radeon HD 2600 XT
Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
So,

You have plugged a set of stereo speakers into the light green audio out on the back of the computer? YUP

You're using the very latest Realtek driver R2.51, available here: YUP

Realtek

Right click on the Microsoft speaker icon in the task bar, select playback devices.

You've set "Speakers" as the default output device. (green check mark) YUP

Single left click on speakers and select the properties button lower right.
Go to the Enhancements Tab, select Immediate Mode, Disable -ALL- effects, scroll down if you need to. Or use the Disable check box. (Might take a reboot)
Immediate Mode is enabled. I've also tired checking and unchecking every sound effect available.

Now go to the Levels tab, make sure all relevant levels are up. DONE

Under Advanced, set to 16-bit 44.1. Tried several options here, no results.

Ap

Thanks for your help, see Red in quote.
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
HP P6110Y
OS
Windows 7
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