Solved No network acesss, ipv4 and ipv6 not connected

[silverdee]

I only see 2. The ones in the image, I found through clicking the option "View hidden items" I found it through watching this video about tunnel adapters. Windows 7 tunnel adapter issue - YouTube I haven't done what he suggested yet because I wanted to get a second opinion from you guys.

So I disconnected the router and connected my laptop directly to the modem. But the orange light from my modem disappeared and I didn't get a connection.

 

[F5ing]

When I posted this:

You could try uninstalling the IPv6 TCP/IP protocol from the network adapter. I see you still have IPv6 addresses listed in ipconfig as well as the tunnel adapters.

You said you tried but it wouldn't let you. Did you leave it unchecked and click okay? If not, go ahead and do so and reboot.

As far as that video is concerned, that's basically what that "remove6to4" file you ran does. Although you still seem to have two extra adapters in you ipconfig. Try what I mentioned above and we'll see if they go away.

 

[silverdee]

I unchecked it, rebooted the machine, but still nothing.

 

[F5ing]

Okay, post another ipconfig/all. I hope to see some changes from disabling IPv6.

And did that ethernet cable get yanked from the laptop, or was it properly disconnected?

 

[silverdee]

Windows IP Configuration

   Host Name . . . . . . . . . . . . : charm-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 44-1E-A1-D4-6A-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Autoconfiguration IPv4 Address. . : 169.254.194.53(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188CE 802.11b/g/n WiFi Adapte
r
   Physical Address. . . . . . . . . : AC-81-12-AD-85-C5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9D0A9DDA-25C2-462C-B6AD-09A0E9BDC5C4}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2B0AF32E-368F-4CE3-845D-F7FEC4427044}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

I just took out the cable when I was moving my laptop. But it wasn't forcefully.

 

[F5ing]

Try this ping: 192.168.254.1

 

[silverdee]

Pinging 192.168.254.1 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 192.168.254.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

[F5ing]

That ping was while connected to router, right?

 

[silverdee]

Yes. My computer was still looking for a network while I pinged the ip. Should I have waited until the status showed me the cautionary sign?

 

[F5ing]

Yes. Wait for that sign and try again.

 

[silverdee]

I got the same ping results. Now my laptop's ethernet port is lit up even when I disconnect it from the router. It stops lighting up when I nudge it a little.

 

[F5ing]

That doesn't sound good (when you nudge it and LED's go out).

All right, try this: open an elevated command prompt and enter: netsh winsock reset catalog and press Enter.

Go ahead and reboot and see what you've got.

 

[silverdee]

Unidentified network again. Could my Ethernet port just be a goner?

This was my laptops ping yesterday when vaidas3 asked for it. I don't why I didn't get the same result today.
C:\Users\charm>ping 192.168.254.5 Pinging 192.168.254.5 with 32 bytes of data: Reply from 192.168.254.5: bytes=32 time<1ms TTL=128 Reply from 192.168.254.5: bytes=32 time<1ms TTL=128 Reply from 192.168.254.5: bytes=32 time<1ms TTL=128 Reply from 192.168.254.5: bytes=32 time<1ms TTL=128 Ping statistics for 192.168.254.5: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms C:\Users\charm>ping 192.168.254.1 Pinging 192.168.254.1 with 32 bytes of data: Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Ping statistics for 192.168.254.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), C:\Users\charm>ping 208.67.220.220 Pinging 208.67.220.220 with 32 bytes of data: Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Ping statistics for 208.67.220.220: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), C:\Users\charm>ping 8.8.8.8 Pinging 8.8.8.8 with 32 bytes of data: Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Reply from 192.168.254.5: Destination host unreachable. Ping statistics for 8.8.8.8: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), C:\Users\charm>ping yahoo.com Ping request could not find host yahoo.com. Please check the name and try again.

 

[F5ing]

ping 127.0.0.1

 

[silverdee]

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

 

[F5ing]

Go to Control Panel -> All Control Panel Items -> Administrative Tools. Double click on Services. Find IP Helper in the list. You should see it listed as "started" and "automatic". Right click on it and select properties. Set it to "disabled", select the stop button and click OK. Close everything and reboot.

 

[silverdee]

Okay. Did you want another Ipconfig?

 

[F5ing]

Did you try internet after rebooting?

 

[silverdee]

Yup. No connection.

 

[F5ing]

First go back and reverse what you did for IP Helper (set to auto and start it).