No sound after windows 7 !

[win7en]

Hello,

I installed windows 7 on my HP dv1000 laptop. Windows works flawlessly but there is NO SOUND!
I tried to install the Microsoft UAA Bus Driver for High Definition Audio but I have an error message:"HPQNT.dll.failed"
What is going wrong ? How to fix this error to install UAA?
Please somebody has any idea, solution ?
I installed all imaginable driver (realtek...etc) but no sound!

Thanks for help

 

[Capt.Jack Sparrow]

Hello,

I installed windows 7 on my HP dv1000 laptop. Windows works flawlessly but there is NO SOUND!
I tried to install the Microsoft UAA Bus Driver for High Definition Audio but I have an error message:"HPQNT.dll.failed"
What is going wrong ? How to fix this error to install UAA?
Please somebody has any idea, solution ?
I installed all imaginable driver (realtek...etc) but no sound!

Thanks for help

Hello !!

You might wanna check this thread Win 7 and HP Pavilion dv1000 Notebook PC help. - HP Support Forum

- Captain

 

[win7en]

Thank you for your answer.
Actually, I have already installed this driver, with many others from HP website, but this didn't resolve the problem!
I have to try the Microsoft UAA high definition driver but I can't installed it, as there is an error message about the HPQNT.dll!
I think if I can fix this DLL issue, the problem might be solved! Microsoft UAA audio driver should resolve my problem but I can't installed it because of the DLL error!

 

[MK2]

Hi,

Check this:

conexant cx20468-31 ac97

Good luck!

MK2

 

[kpo6969]

right-click on computer
manage
services
restart Windows Audio Service

see if that helps.

 

[zigzag3143]

Hello,

I installed windows 7 on my HP dv1000 laptop. Windows works flawlessly but there is NO SOUND!
I tried to install the Microsoft UAA Bus Driver for High Definition Audio but I have an error message:"HPQNT.dll.failed"
What is going wrong ? How to fix this error to install UAA?
Please somebody has any idea, solution ?
I installed all imaginable driver (realtek...etc) but no sound!

Thanks for help

According to HP the only drivers for your computer are the XP ones. There is nothing newer and your model is not supported under win 7. You may be able to use the XP driver if you install it in compatibility mode.
(right click the insaller>properties>compatibility>XP)


Let us know if you need help

Ken

 

[win7en]

Thank you for answers. Unfortunately, non of the proposed solutions worked !
I would like to install Microsoft UAA Bus but I can't !
I'm fed-up with HP !

 

[MK2]

Did you check the link I posted of the thread on Microsoft technet, especially the post of Ivo87 in that thread?

 

[kucing13]

I don't know if this works but worth to try

HERE

 

[win7en]

Sound has come back now! Thank you very much for your answer!
I don't know which solution solvedit but it works now and I can hear sounds on my laptop but....but there is still another problem: recording is not working!
I cant record any voice!
Recording device (built-in micro) is not working at all! I can hear sounds but can't record any sound! Others can't hear me neither! Although, driver is working correctly as figured out in the following screenshots:
Is there any abnormality with these devices ? I disabled, enabled, installed/unistalled all of these devices/drivers without success!

On the 4th screen shot (last one) I don't know why "Restore default" button and scrolling list are disabled, and Microphone is "Currently unavaliable"
?!
Really, fed-up with HP and windows 7 !

 

[MK2]

Maybe the microphone called Sum is your build in microphone because that
one has a level meter next to it.
Can't you click that one and adjust the properties?

 

[kucing13]

sum maybe your microphone,however i'm confused that your microphone mark green but unavailable