No updates fail code "WindowsUpdate_80073712

Melissa

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No updates fail code "WindowsUpdate_80073712"
2019-04 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4493472)

Installation date: ‎13-‎May-‎19 9:32 AM

Installation status: Failed

Error details: Code 80073712

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/help/4493472

Help and Support:
http://support.microsoft.com/help/4493472
(KB4493472 is just the latest of failed windows updates with this code "WindowsUpdate_80073712"

"WindowsUpdate_dt000" that comes up. the only updates i'm getting are from Microsoft.
I have Windows 7 Home Premium (64 bit)

Why am I getting "WindowsUpdate_80073712" "WindowsUpdate_dt000" when my updates fail, I have read the following articles

1. https://support.microsoft.com/en-au/help/4493472/windows-7-update-kb4493472
2. Oh look, another broken Windows update! KB4493472 and KB4493446 causing issues - gHacks Tech News

Can someone please assist me with a workaround or should I be worried?

I also please ask for forgiveness in posting with limited information.
 

Attachments

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  • KB4493472 - 2.JPG
    KB4493472 - 2.JPG
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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony VAIO / E Series VPCEB46FG
OS
Windows 7 Home Premium 64bit
CPU
Windows 7 Service Pack 1 x86 NTFS
Motherboard
AMD E-350 Processor
Memory
4 GB
Hard Drives
500GB
Other Info
1.6GHz
I think you'll get additional help from the other users but, when I get that screen, sometimes just rebooting actually finishes the update installation.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Hi Melissa,
Please run AutoSURTx64.exe, when it completes zip CBS folder on your desktop and upload please.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
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Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
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Segate 3Tb USB 3.0 Ext. Backup HDD
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150Mbps dn, 20Mbps up
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Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
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