No wired / wireless connection

[thewolfe]

A friend has two computers one is connecting wired & wireless the other isn't.

Changed cable, changed ports on router, restarted router, removed wireless in Device mgr, tried a third computer that would not connect but the one that's connecting is still connecting.

New info

When he removes wireless & network adapters and reinstalls the computer network works for awhile then quits.
What to try next?

 

[thewolfe]

My friend uses Carbonite and restored files/folders from a previous backup and all is well.

I didn't know Carbonite backed up system files (drivers.......) but it must.

Still a mystery to me. I'm going to research Carbonite more. He did say that there is a function that will restore your OS.

 

[D3LL]

Can you provide more information? Such as what error message do you get when trying to connect wireless? Are you able to see any networks at all?