None of my programes are opening help plz

[markshim]

hi guys,

can anyone help me please?

when i click on my desktop icons to open something all i get is the blue load cirlce going round and nothing happens. if i go into task manger and end the process the blue circle stays the still going round? and i have to restart to get rid of it.

this happened to me a few weeks ago aswell and i had to reinstall windows 7 and the sp1. now it has starte to happen again?

please help me nothing will open but internet exploror is fine?

 

[Mike Connor]

Download this first and run it;

Malwarebytes

Tell us what it tells you.

Regards....Mike Connor

 

[markshim]

hi,

i have done that and did a full system scan and it has found nothing?

 

[Mike Connor]

hi,

i have done that and did a full system scan and it has found nothing?

OK. It looks like you have somehow changed a system permission or setting. Have you "Taken Ownership" of any folders on your machine?

Or altered any default permissions?

Regards....Mike Connor

 

[markshim]

not that i know of. the strange thing is, is that its working again now. but it did this last time and came back for longer.

im not that computer minded but i am learning.

 

[Mike Connor]

May just be a temporary "glitch", that can happen sometimes. If it happens again, or persists in happening, come back and we can try some troubleshooting.

Regards....Mike Connor

 

[markshim]

it will happen again it did this last time, normally when i turn my pc on after being off for awhile

 

[Mike Connor]

it will happen again it did this last time, normally when i turn my pc on after being off for awhile

OK. We can try and troubleshoot it, but if it is not happening now there is no easy way to find out what is causing it.

Does it happen every time you start your machine, or only occasionally?

Does it happen when you do a restart?

Regards....Mike Connor

 

[markshim]

i have just done a restart and its still ok.
it normally does it when my pc has been off over night or for a long time and then i turn it on.

is there anyway you could look at my pc with the remote desktop connection and see if you could see anything?

im just not sure what im looking for

 

[Mike Connor]

i have just done a restart and its still ok.
it normally does it when my pc has been off over night or for a long time and then i turn it on.

is there anyway you could look at my pc with the remote desktop connection and see if you could see anything?

im just not sure what im looking for

There are ways to do that, with Team viewer, UltraVNC, Windows remote, and similar software, but I'm sorry I can't do that for you, it might cause all sorts of problems. I don't even know if the forum allows it.

If you let somebody do this, then be very careful.

I don't give any of my details to anybody I don't know on the internet, you can't even access my e-mail here.

Regards....Mike Connor

 

[markshim]

ok no worries.

i just dont know how to sort this?

 

[Mike Connor]

ok no worries.

i just dont know how to sort this?

You could wait till it happens again, and then post here.

Or, when it happens, open the task manager, and see what is running on your machine.

You can also use these;

Process Explorer

System Explorer - Keep Your System Under Control

Instead of the standard task manager, to try and see what is happening and what is causing it.

If you need help installing them, just ask.

Regards....Mike Connor

 

[markshim]

ok i will try process explorer when it happens again.

thanks for your help

 

[Mike Connor]

ok i will try process explorer when it happens again.

thanks for your help

You will need to install Process Explorer and set it as the default task manager. You can then access it by pressing

<Ctrl>+ <Alt>+ <Del>

My pleasure. Let us know how you get on.

Regards....Mike Connor

 

[markshim]

i just hope i can run process explorer when it happens again, coz it doesn`t let me open programes lol

 

[Mike Connor]

i just hope i can run process explorer when it happens again, coz it doesn`t let me open programes lol

That is why you need to install it as the default task-manager. You can access it with <Ctrl>+ <Alt>+ <Del> even when you can't access other programs normally.

You can also set it to open on start-up. Make it the first program in your start configuration.

Regards....Mike Connor

 

[markshim]

hi,

it has started to do it again. i had to restart my pc and now my programes will not work. here is a pic of the process explorer you said to use.


i don`t know what to look for?

 

[Mike Connor]

The only two things I can see there which I would look at closely are "Blizzard Launcher". Uninstall it, and see if that solves the problems, and Punk Buster.

Uninstall that as well ( You can always reinstall it later if you must). This is installed with the game "America's Army".

Regards....Mike Connor

 

[markshim]

yeh that is not the problem i was trying to open that at the time. this is a pic of the top of the task manger. i don`t know what the highlighted thing is called interupts?



other than that i don`t know what to do as its still doing it ?

 

[Mike Connor]

Well, sorry, I have no idea what is causing it, and have no other sensible suggestions to make.

Regards....Mike Connor