ntoskrnl bluescreens

[scruffy1]

Windows 7 . . .
- x86 x64 patched to date
- the original installed OS on the system?
- an OEM or full retail version?
- OEM = came pre-installed on system as Vista upgrade


- What is the age of system (hardware)? : 2 years
- What is the age of OS installation ~ 1 year

seems to bluescreen on playing embedded video, but not consistently... java related ?

the ati drivers were installed by win 7 after uninstall, i have been having issues with catalyst and the latest drivers prior

thanks for any suggestions

per BlueScreenView :

ntoskrnl.exe ntoskrnl.exe+6fca9 fffff800`03007000 fffff800`035e3000 0x005dc000 0x4c1c44a9 19/06/2010 3:16:41 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16617 (win7_gdr.100618-1621) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

 

[Jonathan_King]

Hello,

Could you run driver verifier?

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Jan 10 07:55:19.519 2011 (UTC - 5:00)
System Uptime: 0 days 2:17:57.096
Probably caused by : ntkrnlmp.exe ( nt!PspDereferenceQuotaBlock+17 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  plugin-contain
FAILURE_BUCKET_ID:  X64_0x3B_nt!PspDereferenceQuotaBlock+17
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[scruffy1]

more instruction please,; i have the tool but no idea which radio button to select - nor what it will do

i have restore point and a repair disc though

 

[DeanP]

The link that Jonathan had suggested should explain everything about how to use Driver Verifier for BSOD.

 

[scruffy1]

indeed

so forcing ntoskrnl had me consistently bluescreen almost immediately after log on as the drivers loaded i expect

is that useful ? - i have no idea where any info from running the verifier might be contained

more instructions welcome

i have restored using the repair disc, and am as (un)stable as before i became totally unstable :haha:

 

[Tews]

Driver Verifier is used to stress the drivers to crash the system into a BSOD in hopes of pinpoint the faulting driver ... the dump files created by the new BSOD crashes will assist us to determine what is happening, and how to resolve it.. You need to upload the new .dmp files for analysis...

 

[scruffy1]

hopefully this will help, although the zip file reported an error :huh:

in that event, is a rar file acceptable ?

 

[Jonathan_King]

Rar is fine too; we can do either. Zip is easier for me, but the difference between that and RAR is about 3 seconds.

Uninstall ATI Tray Tools; that was the cause of the Verifier_Enabled dump. Hopefully that alone will do the trick; if not, enable verifier again and post any new reports.

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Jan 11 02:50:50.561 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:37.153
*** WARNING: Unable to verify timestamp for DRIVER_BIN64
*** ERROR: Module load completed but symbols could not be loaded for DRIVER_BIN64
Probably caused by : DRIVER_BIN64 ( DRIVER_BIN64+15a7 )
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  _attdrv64.exe
FAILURE_BUCKET_ID:  X64_0xc4_f6_VRFK_DRIVER_BIN64+15a7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Jan 10 07:55:19.519 2011 (UTC - 5:00)
System Uptime: 0 days 2:17:57.096
Probably caused by : ntkrnlmp.exe ( nt!PspDereferenceQuotaBlock+17 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  plugin-contain
FAILURE_BUCKET_ID:  X64_0x3B_nt!PspDereferenceQuotaBlock+17
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[scruffy1]

bummer, i like tray tools but may have to settle for afterburner as catalyst and i seem to have some issues with stable installs (the bespoke win install notwithstanding)

do i retest anyway, or wait for my next bluescreen ?

 

[Jonathan_King]

You can just wait for the next bluescreen to occur on its own; hopefully there will be none!

 

[scruffy1]

however, now ati tray tools (and after a quick play, msi kombustor) are bluescreen producing non-ware, what do i use to control my card ?

catalyst seems flakey, but i guess i may have to give it another chance

 

[Jonathan_King]

What do you need to control on your card?

 

[scruffy1]

well that didn't last long did it ?

same old same old ntoskrnl

bluscreenview says :

011311-24086-01.dmp13/01/2011 8:21:53 PMIRQL_NOT_LESS_OR_EQUAL0x0000000afffffa80`150ce57000000000`0000000200000000`00000001fffff800`0315e1c2ntoskrnl.exentoskrnl.exe+70740NT Kernel & System
damn you ntoskrnl !

also, this time it was adobe flash player than crapped it out i think, and that seems to have been a common reason - it usually screened out playing embedded videos in online newspaper articles, although i wasn't getting the adobe has crashed, and yes, i am running the current version although i did do a bit of searching and perhaps i need to do something about 64bit compatibility, though the firefox compatibility tool says it's fine

help me obe wan

What do you need to control on your card?

the fan for gaming

i'd rather pre-empt the speed to 60% at the outset rather than wait for it to heat up

my cooling is good, but more control is better i reckon

fwiw, the card is modded so :

 

[Jonathan_King]

Now we have a Verifier-Enabled dump pointing to the NT Kernel. Time for some hardware diagnostics.

First, the standard ones: RAM, CPU/temperatures, and hard drive.

First, run the Prime95 tests. I think all 3 (Blend, Small FFTs, Large FFTs) would be appropriate now; run them each for a couple of hours, or until they fail (whichever comes first). Be sure to watch Speedfan, especially for the Large FFTs test!

Run Memtest86 overnight: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Test hard drive with SeaTools.

In addition to those standard tests, try running Furmark.

http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

...Summary of the dumps:

[FONT=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Jan 13 04:03:37.783 2011 (UTC - 5:00)
System Uptime: 0 days 2:05:28.375
Probably caused by : ntkrnlmp.exe ( nt!RtlInterlockedClearBitRunEx+b2 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_VRFK_nt!RtlInterlockedClearBitRunEx+b2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/FONT]

As for what program you can use to control your card, give Riva Tuner a try.

 

[scruffy1]

ntoskrnl.exe+70740 crashes me with embedded video yet again !

meantime :

memtest 4.1 ran overnight 8 passes - no errors

furmark hit 73c with the fan auto to 47% max - no errors

seatools long dst on the hdd - pass ( - no errors)

still need to do priming, but it's hot here presently and i don't need the room heated more; may do it overnight, but fwiw a quick down 'n' dirty 5 passes of LinX was - no errors also (but 65c is too hot for me; usual idle here is 34c, today it's ~40c - but probably the room is a little warm - outside ambient 29c)

it has crashed with loads way under that

i'll do stress testing when it seems better (cooler)


however, i'm thinking it's software - routinely happens with embedded video, adobe seems the major (possibly only) culprit - silverlight seems happy

where to from here ?

 

[scruffy1]

and update :

rivatuner threw an instant bsod when it launched after install

i think i'll consider a new o.s. install, except that although i bought a system with win 7 installed, it was an upgrade and the vendor had lost the vista disks... i still have the upgrade disks though

is it possible to do a legit reinstall without the vista disks, or am i up for buying yet another o.s. ?

i still have windows.old on the c: drive - does this enable me to do a clean install somehow, as the win 7 upgrade options program cd and key are intact ?

 

[DeanP]

Before re-installing Windows, I would recommend that you upload new dumps.

 

[scruffy1]

Before re-installing Windows, I would recommend that you upload new dumps.

shall do, but unfortunately i used ccleaner after the last bsod and it appears that the dump was... dumped !

 

[DeanP]

Make sure Ccleaner is configured to not delete dump files.

 

[scruffy1]

i guess it isn't - here's what it has to say