Solved Other User - Only Option

atavgis

New member
Local time
3:09 PM
Messages
1
This morning (2013-07-11), when I turned on my HP Desktop, several Windows updates were automatically processed. Instead of proceeding with the boot to the Windows desktop it presented me with a center screen icon and "Other User". I clicked the icon and it requested a userid and password that I don't have.
I can't get in? Help!

Thanks,
Tom G.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Edition
Hit the Escape key and see if you get other options. Just a wild guess, but it sounds like the computer was put to sleep instead of shut down and is waiting on the user that put it to sleep to resume his / her session.
 

My Computer

Computer Manufacturer/Model Number
Dell Optiplex
OS
Windows 7 Professional 64 bit
Memory
4096
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