Outlook 2010 will not open after attempting to sync Iphone

[SheilaV1]

Hi,

I have a new laptop running Windows 7. I downloaded Office Office Professional Plus 2010. I tried to both import saved .pst files imported from my old computer but that didn't seem to work. So tried to sync my Iphone with Outlook hoping to load that information onto Outlook but Outlook crashed & will no longer open.

So...
How do I import my old records to Outlook as the Import/Export function didn't seem to work?
Is there anyway to sync an I phone to Outlook 2010?

BUT MOST IMPORTANT: before that how do I get my Outlook to function at all?

Thanks

 

[Adrian]

Hi,

I have a new laptop running Windows 7. I downloaded Office Office Professional Plus 2010. I tried to both import saved .pst files imported from my old computer but that didn't seem to work. So tried to sync my Iphone with Outlook hoping to load that information onto Outlook but Outlook crashed & will no longer open.

So...
How do I import my old records to Outlook as the Import/Export function didn't seem to work?
Is there anyway to sync an I phone to Outlook 2010?

BUT MOST IMPORTANT: before that how do I get my Outlook to function at all?

Thanks

Sheila, Welcome to Windows 7 Support forums,
I will answer your issues in 2 parts! The issue of Iphone and Outlook, specificall the sync issue is not the fault of Windows 7 or Outlook. The issue revolves around Apple and the Itunes program. Previous versions of Itunes have a small bridge program which is an add on, the add ons are used for specific program calls such as Outlook, outlook uses the add ons to sync data from within their databases to import/export data to and from specific programs. When Office 2010 was released as a beta and now final Apple had not written the add in for outlook to execure. It gets even more complex as Office is now released in a 64 bit version so the Itunes v9.1.1 has no such add in yet.
The second issue of Outlook importing in pst files caused a corruption so I woulsd remove Outlook and re-install depending on what version you have.

Hope I've clarified it somewhat.