Solved oxc00000e9 boot error

[BEARCATJER]

I recently reinstalled my Win 7 Home Prem OS using the original install disk I received when i bought Win 7 about 4 years ago.The reinstall went in smoothly and although i didnt format the hard drive my desktop seemed to work properly. Unfortunately i had to install 156 Windows updates after the OS install but i didn that and thought everything was ok. All of this was about a week ago. After the install i burned a repair disc as well.

A few days ago when i turned on my PC it didnt boot up . I finally tried everything from F8 to F2 and then ran the repair program which seemed to work and my pc booted up. The next day when i turned it on...same thing...wouldnt boot...i finally put the repair disc in and got it to boot up ,but in subsequent i still couldnt get it to boot up without the repair disc which told me that the repairr disc didnt repair the system files problem but just provided me with a way to get my PC running.
Each day in past 3-4 days it has become increasingly harder to get the PC to boot up with the repair disc. I have also run Sys Restore which didnt help...maybe i didnt go back far enough in selecting the restore date... but Sys Restore has always worked magic for me in the past so i dont know what to think about that.

Today after trying everything i could think of to get it started i received the Error message noted in this thread...OxcOOOOOe9...so i googled it and found this thread. I also found a similar thread on another website which talked about the possibility of hardware failure. my box is 4 1/2 years old and has been heavily used over that time. It is a custom box and when i went back to my invoice to see the brand of HD and DVD drive...it didnt contain the brand names. I was going to go to their website and check for updated drivers or a hardware test i could run but having no brand names im not sure how else i can do that.
My BIOS version is American Megatrends date...10-29-08 so i figure maybe my BIOS are out of date and an update might help solve the problem???????
I could change out the HD or DVD myself if that is the problem, but dont want to spend the money because i am thinking seriously thinking about buying a new desktop pc in the immediate future.

I looked at my device manager and all hardware is working properly if that means anything. Also checked and all drivers are shown as current.

I could format the hard drive and reinstall Win 7 64 bit OS if you computer technical folks think that would help even though i hate to resort to that.

Thanks very much for any help anyone can provide.

 

[gregrocker]

Check all cables and connections.

Install CrystalDiskInfo - Software to read the SMART data off your HD, which is a strong indicator of its condition.

If Win7 will remain stable work through the Troubleshooting Steps for Windows 7 starting with the other hardware tests to test the RAM, and especially if the HD has issues do the bootable HD Diagnostic extended CD scan.

If Win7 is unstable work through the steps for Troubleshooting Windows 7 Failure to Start, to test for infection, system file integrity, even run a Startup Repair to check over the boot files.

Compare the install you did to the steps for getting a perfect Clean Reinstall - Factory OEM Windows 7 which are same for retail. You may want to do the install over to get it perfect.

 

[BEARCATJER]

i have tried several of the items you suggested but no luck so far.I ran the test of my hard drive and the results were ..health status..GOOD..TEMP..34C. At least i know my HD is a Hitachi..
Ran the malwarebytes and it showed 122 problems all of which i removed...Revised the start menu several times...no help.

I cant figure any rhyme or reason for this problem. Every time i boot it up something always finally works to get it booted after which it runs fine in all respects. This last time i tapped F8 and tried ...Last known configuration that worked ...and it booted right up.

I have just had a family emergency so i wont be able to work on this as intensely as i usually do. I need to go through the clean install steps ...definitely more than i did when i recently reinstalled the OS.
My DVD drive is also fine as i downloaded a disc from it just as a check on whether it worked properly.

So i guess my problem is a software problem and when if ever i will solve it is anybody's guess. Thanks for all your helpful suggestions. I appreciate it.

 

[BEARCATJER]

Just tried to open Windows Live Mail and got message...WLDCore.dll is missing from your computer. Try reinstalling the program.

 

[gregrocker]

You had 122 infections found by Malwarebytes (which only finds the most serious infections) and can't figure out what is wrong? That would be one of the worst infections we've seen here.

Your Win7 was so eaten by infection that it's hardly worth an attempt to salvage the OS because even if cleaned up the effects would never be fully overcome. Did you run MB full scan again to see if it got everything, then SFC /SCANNOW Command to see how bad the damage is?

I would closely follow the steps for Clean Reinstall - Factory OEM Windows 7 which collect everything that works best to get and keep a perfect install.

Most important is to delete all partitions during booted Custom install, using the Drive Options shown in Steps 7 and 8 of Clean Install Windows 7.

Also it shows you how to put your network driver in your backup so if it isn't provided during install you can install it to get online to run all rounds of Important and Optional Windows Updates, after enabling Automatically deliver drivers via Windows Update (Step 3). Only after all rounds of Updates are done should you then import any drivers which are missing in Device Manager.

 

[BEARCATJER]

I was shocked by the number of infections ,too. Historically i have run Malwarebytes , CCleaner and a couple of other utilities on a regular basis, but not since i reinstalled the OS so it tells me that all of those infections must have happened in the last two weeks. A lesson learned for sure.
Now my printer just stopped printing, too.
Would i be better off to just format the hard drive and then do a fresh install of Windows . i am pretty close to deciding on just buying a new desktop which i was considering before all these problems started. I am happy to put in all the work of trying to rehab this PC but dont know what i will have when i am finished. It is 4 1/2 years old and doesnt run as fast as it used to. My processor is an amd athlon 64 x2 dual core 6000+ and it runs DDR2 800mhz ram. I would really appreciate your opinion.
Over the past 13 years i have always been able to fix my pc even though it sometimes took a long time, but this time I guess i am really in way over my head since everything i try doesnt seem to work . Guess i will reinstall my printer software to see if that will work.
Thanks for your continuing help. I realize i am becoming a project.

 

[gregrocker]

I just told you exactly how to get a perfect Clean Reinstall - Factory OEM Windows 7.'

Why would you ask me if you should do that?

My old PC's run just as fast as my new ones. If you have adequate RAM (2gb+) then a perfect install will run as well as a new PC, which have the atrocious Windows 8 that has ruined the desktop experience MS built itself upon.

 

[Layback Bear]

Hi BEARCATJER I can only see that their are three choices.
1. Do as Greg has suggested in post #5
2. Buy a new computer
3. Do both
What active anti virus program have you been using?

 

[BEARCATJER]

I use AVG for anti virus and also Microsoft Security Essentials.
I will try to follow the steps for a fully clean install but im not sure i know how to do all of them.Nothing to lose if I am unsuccessful i guess. Sounds like i dont really need a new pc if i can get this one fixed. It does have room for 4gb more of ram ,too.

 

[gregrocker]

I wouldn't use both AVG and MSE. AVG isn't much recommended since it bloated up awhile back, but MSE is the near-unanimous recommendation from those of us who've been with Win7 since beta.

You'll need a special tool to uninstall AVG as with other bloatware AV's: AVG | Download tools and utilities

However if you're proceeding with the Clean Reinstall then the tools which work best with Win7 are all there and sequenced for easiest install.

 

[BEARCATJER]

i used avg for years without any problems, then tried avast but had trouble with registration so i went back to avg this year. i am uninstalling avg and using only mse going forward based on your recommendation. Found my printer problem was a loose connection when i was moving my desktop around checking connections etc. Going to uninstall Windows Live Essentials as i already use Thunderbird as my default email program. Then i will start on the clean install,but I dont really know what a "official win 7 installer ISO" is so ill have to research that.
I ran a full scan of malwarebytes and it took about 8 hours...19 infections which i removed, but it doesnt make any difference in getting my pc to boot up normally/
i have used Belarc Advisor on all my computers for quite a few years to give me an updated profile at a given point in time, but when you say "run an audit of hardware and software" do you mean just to check to see what is actually in my computer today?
Finally and if this is stupid ...sorry...dont i want to use my original Win 7 instll disc to reinstall Windiows and if not, why not?

 

[gregrocker]

If your WIn7 disk doesn't have SP1 then I would download and burn to DVD the latest official installer with SP1 provided in Steps 1 and 2 of Clean Reinstall - Factory OEM Windows 7.

According to your specs that would be Win7 Home Premium x64 SP1 English Official ISO download

A major benefit of Belarc is it audits Product Keys for paid software like Office which may need to be installed so you have them if they've been lost or degraded. Do you have your installers and Product Keys for all of your paid software you wish to keep? What word processor do you use?

19 infections is still a lot for MBAM to continue finding. I'd run it until it comes up clean, then check System files using SFC /SCANNOW Command.

 

[Layback Bear]

I use AVG for anti virus and also Microsoft Security Essentials.
I will try to follow the steps for a fully clean install but im not sure i know how to do all of them.Nothing to lose if I am unsuccessful i guess. Sounds like i dont really need a new pc if i can get this one fixed. It does have room for 4gb more of ram ,too.

I also recommend using Microsoft Security Essentials but what ever one you choose only have one anti virus installed at one time on one computer.

 

[BEARCATJER]

i have uninstalled AVG, Windows Live Essentials and am only using MSE for anti virus etc now. Cant seem to get Windows Defender to operate even though i have it in my system. I also switched my start up menu from custom to normal to see if it would do anything. Every day i am able to finally find a way to get my system to boot up and after it does Windows works perfectly. I know that isnt a long term solution to my problem, but I am going to have to settle for it right now due to a family emergency which makes it necessary for me to leave town for awhile. After i return i will try the clean install process and if I am unsuccessful i will probably buy a new desktop and work on my old one as an educational exercise. Yesterday i ran a System and Performance Monitor test of my system and the results said that every element of my system rated POOR. It is hard to believe that these ratings are related to my boot up problem as opposed to the general condition of my sytem which must be due to its age???? The desktop after bootup is now working very well and faster than it has in quite a while. I am running Malwarebytes daily right now and also CCleaner trying to keep it cleaned out.

So i dont think you folks can help me anymore due to my experience and computer skill limitations, but you have helped me tremendously already ..so i am marking my problem as SOLVED at this point. Thanks again for all your help.

 

[gregrocker]

Windows Defender is turned off by default when MSE is installed.

You should have everything unchecked in msconfig>Startup and >Services (after checking Hide all MS Services) except MSE, any sync, gadgets or stickies you're using. Keep it that way.

Check also in your browsers Tools>Add Ons that only Flashplayer is enabled, only Search allowed is Google set as default with box ticked to prevent any others from intruding as spyware will try to do.

 

[BEARCATJER]

During the time since the last post on this thread i have continued to try to overcome my boot up problem without success. I do not want to do a clean reinstall of Win 7 unless i have no choice. Fortunately, trying a number of random techniques i have been able to get my pc to boot up every day, but there is no rhyme or reason to the single step which ultimately results in the computer booting up. The good news is that once booted up my pc is running as well as i can recall it ever running in all respects. Lately it seems that it is becoming harder..taking longer..for me to find the step which gets it to boot up. I have a repair disc which it will sometimes access and sometimes not...I do have the D drive set in the first boot position so i cant figure out why it does activate the repair disc sometmes but not others. That said i cant identify a single time when the repair disc has actually caused the PC to boot up. Each time i find myself turning the PC of and off and on again and pushing the F8,F2 keys and also the power button. After repetitive pushing these buttons, and for no particular reason i can identify, suddenly it boots up giving me the usual options ..safe mode etc and i always just click on ...open windoes normally...and it does and runs fine until i shut it down.
I have now resorted to leaving the PC turned on 100% of the time as i am worried it will someday just stop booting up, but i dont want to keep doing that forever.

i am ready to do the clean reinstall as my last resort because i have done everything else and while the PC is working perfectly after booting up, i have run out of ideas on how to fix the system bootup problem.

This is one final request for any suggestions anyone can offer. Thanks so much for all the help.

 

[gregrocker]

Check for remaining infection with a Malwarebytes full scan.

Test the system file integrity with SFC /SCANNOW Command.

Try a few Startup Repairs.

Post back a screenshot of Disk Management - Post a Screen Capture Image so we can check it over.

Establish a Clean Boot, check the logs for repeat errors including Performance log at time of start up, utilize the System Resources given to check for Solutions and Generate a System Health Report - all from Troubleshooting Steps for Windows 7.

Report back results from above steps and then keep working through the other Troubleshooting Steps for Windows 7.

If you decide to reinstall and would like help getting a perfect install compiled in Clean Reinstall - Factory OEM Windows 7 then follow the initial steps to back up everything needed, install Skype for voice and TeamViewer at all defaults and I will walk you through the reinstall and connect to set it up for you perfectly which normally takes a few hours.