PC slow for a couple of weeks

[nottaclue9]

It's not Time-Warner, and the computer is only a year old. So what can I do other than Malwarebytes to find out why it's running so slowly?

 

[Golden]

Remove items from your Startup and Services with the exception of Microsoft and anti-virus/firewall items in MSCONFIG, then reboot. Is it noticeably faster?

 

[nottaclue9]

Not really. The startup is pretty fast; the slowness is when I'm on the Internet.

 

[VistaKing]

Did you test your speed ?

test speed :ar: Speedtest.net - The Global Broadband Speed Test

 

[nottaclue9]

Download speed: 14.53 Mbps
Upload speed: 1.04 Mbps

 

[VistaKing]

Run AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose Run as administrator

:ar: Click the Search button

:ar: Upload the AdwCleaner[Rn].txt in your reply.

   Note

The log file is at C:\AdwCleaner[Rn].txt

 

[nottaclue9]

# AdwCleaner v2.303 - Logfile created 06/15/2013 at 02:46:33
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Judy - JUDY-HP
# Boot Mode : Normal
# Running from : C:\Users\Judy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X4MCRG2U\AdwCleaner.exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****
File Found : C:\user.js
***** [Registry] *****
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\ImInstaller
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Found : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
Key Found : HKLM\Software\Web Assistant
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Found : HKLM\SOFTWARE\Web Assistant
Key Found : HKU\S-1-5-21-2438601110-3927464551-1267722977-1000\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : HKU\S-1-5-21-2438601110-3927464551-1267722977-1000\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKU\S-1-5-21-2438601110-3927464551-1267722977-1000\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKU\S-1-5-21-2438601110-3927464551-1267722977-1000\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16490
[HKCU\Software\Microsoft\Internet Explorer\Main - Search Page] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=US&userid=642d8e4b-e657-4283-af1a-a027a292ffaa&searchtype=ds&q={searchTerms}
[HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=US&userid=642d8e4b-e657-4283-af1a-a027a292ffaa&searchtype=ds&q={searchTerms}
[HKCU\Software\Microsoft\Internet Explorer\Search - Default_Search_URL] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=US&userid=642d8e4b-e657-4283-af1a-a027a292ffaa&searchtype=ds&q={searchTerms}
[HKCU\Software\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=US&userid=642d8e4b-e657-4283-af1a-a027a292ffaa&searchtype=ds&q={searchTerms}
[HKCU\Software\Microsoft\Internet Explorer\SearchUrl - Default] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=US&userid=642d8e4b-e657-4283-af1a-a027a292ffaa&searchtype=ds&q={searchTerms}
[HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchUrl - Default] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=US&userid=642d8e4b-e657-4283-af1a-a027a292ffaa&searchtype=ds&q={searchTerms}
*************************
AdwCleaner[R1].txt - [5175 octets] - [15/06/2013 02:46:33]
########## EOF - C:\AdwCleaner[R1].txt - [5235 octets] ##########

 

[VistaKing]

Run AdwCleaner once more

° Click on Delete and confirm the prompt.

° Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt

Test your speed .

 

[bobafetthotmail]

you have a additional toolbars. Incredibar and Searchdo. You sure you need them?

 

[nottaclue9]

No, I don't need any of that stuff. How did I even get it?
Ran AdWare Cleaner again, but cannot find "Delete" or the log file.

 

[VistaKing]

When you open the AdwCleaner program click on the Delete button . See image below

 

[nottaclue9]

As soon as the scan finished, the report went right onto my screen. Didn't go back to the menu. I'll try it all again.

 

[nottaclue9]

# AdwCleaner v2.303 - Logfile created 06/15/2013 at 03:24:20
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Judy - JUDY-HP
# Boot Mode : Normal
# Running from : C:\Users\Judy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8PBCEA9K\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****
File Deleted : C:\user.js
***** [Registry] *****
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
Key Deleted : HKLM\Software\Web Assistant
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

 

[VistaKing]

How's your Internet speed ?

 

[nottaclue9]

Not much improvement:

Download speed: 14.56
Upload speed: 1.03

 

[nottaclue9]

Should I be running AdwCleaner every week instead of Malware Bytes?

 

[bobafetthotmail]

No, I don't need any of that stuff. How did I even get it?

you installed something and were not super-careful, most installers must be run at "custom" installation or the fill the PC of adware and useless toolbars.
To remove them look into your browser's (and internet explorer's) addons panel to disable/uninstall them.

 

[ICIT2LOL]

Mate try this too
http://www.superantispyware.com/

Have you right clicked in the top of the screen to see what you can load as in bars etc?

If there are any try Revo to get rid of them


http://www.revouninstaller.com/revo_uninstaller_free_download.html
if that will not get rid of them post back.

 

[VistaKing]

Run DDS we could see what is running on your PC

Click here DDS

:ar: Click on Download Now button

:ar: When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

:ar: Double click the DDS icon on the Desktop then click the Run button to run the tool.

:ar: Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

:ar: Save two logs onto your desktop and upload them with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

Or you could click on the Paperclip next to the smiley icon

   Note

AdwCleaner is not an every day use program

 

[nottaclue9]

Thanks for this info, you guys. I have an obligation this afternoon, but will get back to this later this evening. I really do appreciate all the help.