PLEASE HELP GUYs..

[rehlim]

when i was installed my windows 7 ultimate from windows xp the sound card is not working can everyone help me..
my soundcard is REALTEK AC'97
guyz..please help..

when i install this message will pop out in my device status/description
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

plzzz help..i need my sound back..plzzz
sorry for my english

 

[adamus]

Welcome to SevenForums rehlim

Have you try the Windows Update to automatic update of REALTEK AC'97? For quite sometime we didn't notice that some of the drivers we use is out of date (previous version).

Kindly do the update 1st and let us know what is the progress.

 

[rehlim]

sir there no update about my sound card...i already on the automatic update..but its not updating..what else can i do?plzzz sir i need ur help..tnx for the reply..sorry for my bad english

 

[Dwarf]

Hi rehlim and welcome to W7 Forums

Try Realtek

Click on I accept to the above. and then Next. The driver you want is the first listed, version 6305 and is dated 2009/9/7. Unfortunately, judging from that being the latest AC'97 driver available, it doesn't look like there will be any further updates.

 

[rehlim]

i already try that sir but nothing happen..tnx for the help

 

[Layback Bear]

Two questions.
1. What did you try?
2. What didn't happen?
Please fill in your specs. Lower left of your post (My System Specs)

 

[rehlim]

ill try all REALTEK sound card like AC'97 and HD audio Codec
nothing happen its said (Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Please help me..tnx for the reply

 

[Layback Bear]

Remove all old drivers to AC97 and then download and install new driver. Then reboot.
This might help also.

Code 19: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged


Open the Hardware and Devices troubleshooter

 

[rehlim]

tnx..i will try that..tnx for ur concern...i update what will happen..ehehe..tnx

 

[rehlim]

sir...i do all you said but its not working..but the message has change

(The drivers for this device are not installed. (Code 28)

The installation of this device is forbidden by system policy. Contact your system administrator.)

that the message sir..plzz help

 

[Layback Bear]

If you are not the system administrator then you should contact the administrator and let them fix the problem.

 

[rehlim]

ah okie tnx for the reply..