Solved Please help repairing windows not genuine dialog popping up

That sounds like it kickstarted the device enumeration! - which is good news, I think :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
this is my theory:

- When I rebuilt the laptop, I had installed the IRST drivers.

- I installed the Turbo Memory card, and installed its drivers, which also installed Intel Matrix Storage Manager (this is an assumption) and it must have overwrote(?) IRST...

- This put the laptop in a twilight zone state, which caused Win7 to think it was now illegitimate

Attempting to uninstall Matrix seems to cause devices to no longer be recognized. Now I am unable to even get IRST to recognize my laptop. I reinstalled Matrix and the Turbo Memory driver (they come together in the installer) and the device driver issue is gone.

So basically I am right back where I started at the beginning of this thread.

Any ideas? I am :cry:
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
In that case it would seem that removing the Turbo Memory is going to happen regardless, since that version of Matrix doesn't support it. I have installed, we shall see if the error goes away.
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
Please post another Mgadiag report.

What version does teh Turbo install??
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Not sure on the version, would have to reinstall it to find out.

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MHV7X-QY9P2-PVVTT
Windows Product Key Hash: 8eb+5HEPRzYNL/i4dAfQT5muLFo=
Windows Product ID: 00371-153-9199894-85465
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A666936B-6FE8-4C09-92EA-8E5B6B489AD1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Jason Cain Cross\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A666936B-6FE8-4C09-92EA-8E5B6B489AD1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PVVTT</PKey><PID>00371-153-9199894-85465</PID><PIDType>5</PIDType><SID>S-1-5-21-4179402701-3199430408-1481344762</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20081119000000.000000+000</Date></BIOS><HWID>FC853407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-153-919989-01-1033-7601.0000-2882012
Installation ID: 009564515042418536695803860984591725453521049404496584
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PVVTT
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 12/5/2012 10:30:41 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:2:2012 23:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAln1kNXTHTmpGg5p6Mg8SeR6zom++fa4pXA+w5FtLMGFEUUbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		M08    
  FACP			DELL  		M08    
  HPET			DELL  		M08    
  BOOT			DELL  		M08    
  MCFG			DELL  		M08    
  SLIC			DELL  		M08    
  OSFR			DELL  		M08    
  SSDT			PmRef		CpuPm
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
OK - lets see if a little surgery helps.....

Please run the following commands in an Elevated Command Prompt
NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC
once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report.
Note that this will delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
if it means anything there is a dberr text file in catroot2 with a bunch of JetInit errors.


Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MHV7X-QY9P2-PVVTT
Windows Product Key Hash: 8eb+5HEPRzYNL/i4dAfQT5muLFo=
Windows Product ID: 00371-153-9199894-85465
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A666936B-6FE8-4C09-92EA-8E5B6B489AD1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Jason Cain Cross\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A666936B-6FE8-4C09-92EA-8E5B6B489AD1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PVVTT</PKey><PID>00371-153-9199894-85465</PID><PIDType>5</PIDType><SID>S-1-5-21-4179402701-3199430408-1481344762</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20081119000000.000000+000</Date></BIOS><HWID>FC853407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-153-919989-01-1033-7601.0000-2882012
Installation ID: 009564515042418536695803860984591725453521049404496584
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PVVTT
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 12/6/2012 2:11:27 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:5:2012 22:30
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAln1kNXTHTmpGg5p6Mg8SeR6zom++fa4pXA+w5FtLMGFEUUbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		M08    
  FACP			DELL  		M08    
  HPET			DELL  		M08    
  BOOT			DELL  		M08    
  MCFG			DELL  		M08    
  SLIC			DELL  		M08    
  OSFR			DELL  		M08    
  SSDT			PmRef		CpuPm
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
Please upload the dberr file - it may give me some leads.... historically, if the IRST driver update doesn't work, and the Catroot2 rebuild doesn't work, then a repair install has been the only solution - but I'd like to find a better one :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
attached.

I very severely want to avoid a reinstall...it would be painful even with the backups I have.
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
Hmmm- we may need to repair the database itself....
Open an Elevated Command Prompt.

Run the following commands...

net stop cryptsvc
esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

Click OK to confirm that you should run this tool only on databases that are corrupt. If the tool reports that the database is corrupt, then you will need to empty the catroot2 folder, so that its contents can be rebuilt
run
net start cryptsvc
to start Cryptographic Services,
then again leave the system for a while to rebuild the databse
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There is no catdb folder in {F750E6C3-38EE-11D1-85E5-00C04FC295EE}

In fact both directories under catroot2 are empty.

(I restarted cryptsvc after error)

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>net stop cryptsvc
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.


C:\Windows\system32>esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11
D1-85E5-00C04FC295EE}\catdb

Extensible Storage Engine Utilities for Microsoft(R) Windows(R)
Version 6.1
Copyright (C) Microsoft Corporation. All Rights Reserved.

Error: Access to source database 'C:\Windows\System32\catroot2\{F750E6C3-38EE-11
D1-85E5-00C04FC295EE}\catdb' failed with Jet error -1811.

Operation terminated with error -1811 (JET_errFileNotFound, File not found) afte
r 0.0 seconds.




C:\Windows\system32>
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
That sounds as if someone has damaged the catroot folder. (note: not the catroot2 folder!)

Please run the following commands and post the results.

Code: 
 [/B]
[B]DIR C:\Windows\prnsv003.cat /s[/B]
[B]DIR C:\Windows\windows-legacy-whql.cat /s[/B]
[B]ICACLS C:\Windows\System32\Catroot[/B]
[B]ICACLS C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}[/B]
[B]ICACLS C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\prnsv003.cat[/B]
[B]ICACLS C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\windows-legacy-whql.cat[/B]
[B]
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>DIR C:\Windows\prnsv003.cat /s
 Volume in drive C is System
 Volume Serial Number is F240-5C20

 Directory of C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}


07/13/2009  07:44 PM            20,375 prnsv003.cat
               1 File(s)         20,375 bytes

 Directory of C:\Windows\System32\DriverStore\FileRepository\prnsv003.inf_amd64_
neutral_1e0c4fbb9b11b015

07/13/2009  07:44 PM            20,375 prnsv003.cat
               1 File(s)         20,375 bytes

 Directory of C:\Windows\winsxs\amd64_prnsv003.inf_31bf3856ad364e35_6.1.7600.163
85_none_61a2cdbcd95e2a4a

07/13/2009  07:44 PM            20,375 prnsv003.cat
               1 File(s)         20,375 bytes

     Total Files Listed:
               3 File(s)         61,125 bytes
               0 Dir(s)  424,935,284,736 bytes free

C:\Windows\system32>
C:\Windows\system32>DIR C:\Windows\windows-legacy-whql.cat /s
 Volume in drive C is System
 Volume Serial Number is F240-5C20

 Directory of C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}


06/10/2009  02:36 PM           351,022 windows-legacy-whql.cat
               1 File(s)        351,022 bytes

     Total Files Listed:
               1 File(s)        351,022 bytes
               0 Dir(s)  424,935,284,736 bytes free

C:\Windows\system32>ICACLS C:\Windows\System32\Catroot
C:\Windows\System32\Catroot NT SERVICE\CryptSvc:(F)
                            NT SERVICE\CryptSvc:(OI)(CI)(IO)(F)
                            NT SERVICE\TrustedInstaller:(I)(F)
                            NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                            NT AUTHORITY\SYSTEM:(I)(F)
                            NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                            BUILTIN\Administrators:(I)(F)
                            BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                            BUILTIN\Users:(I)(RX)
                            BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                            CREATOR OWNER:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-
00C04FC295EE}
C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE} NT SERVICE\Cr
yptSvc:(I)(F)
                                                                   NT SERVICE\Cr
yptSvc:(I)(OI)(CI)(IO)(F)
                                                                   NT SERVICE\Tr
ustedInstaller:(I)(F)
                                                                   NT SERVICE\Tr
ustedInstaller:(I)(CI)(IO)(F)
                                                                   NT AUTHORITY\
SYSTEM:(I)(F)
                                                                   NT AUTHORITY\
SYSTEM:(I)(OI)(CI)(IO)(F)
                                                                   BUILTIN\Admin
istrators:(I)(F)
                                                                   BUILTIN\Admin
istrators:(I)(OI)(CI)(IO)(F)
                                                                   BUILTIN\Users
:(I)(RX)
                                                                   BUILTIN\Users
:(I)(OI)(CI)(IO)(GR,GE)
                                                                   CREATOR OWNER
:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-
00C04FC295EE}\prnsv003.cat
C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\prnsv003.cat
NT SERVICE\CryptSvc:(I)(F)

NT AUTHORITY\SYSTEM:(I)(F)

BUILTIN\Administrators:(I)(F)

BUILTIN\Users:(I)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-
00C04FC295EE}\windows-legacy-whql.cat
C:\Windows\System32\Catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\windows-legac
y-whql.cat NT SERVICE\CryptSvc:(I)(F)

           NT AUTHORITY\SYSTEM:(I)(F)

           BUILTIN\Administrators:(I)(F)

           BUILTIN\Users:(I)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
Hmmm -
Please Open Event Viewer, and save the Windows Logs \Application and \System , compress then, and attach them to a reply.
There should be a clue there somewhere, if we have any luck at all.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
attached.
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
just in case you already grabbed it, I noticed there was a folder that was saved out as well, which I added to the compressed file. The file size is now 3.37mb in case you downloaded the first one already.
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
Every reference I can find to the relevant errors (Search and CAPI2 failures) refers me back to IRST and IMST drivers
Let's try removing both sets of drivers completely as far as possible, then uninstalling your Turbo completely.
reboot, wait 20 minutes, and run the commands from post 91 again and see if the folder rebuilds - if not, then rename catroot2 again and wait a further hour before rebooting.
Post another MGADiag report, run an SFC /SCANNOW and post the CBS.log file together with new Event logs.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
removed intel software, removed turbo card.

cannot install any version of IRST now due to "computer does not meet minimum requirements". the July 10.6 version did previously install and now it does not *shrug*

there is nothing in catroot2 folder.

files attached, looks to be same as before.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
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