Plug LAN --> No Internet access :s !

[AmjAdAsh2Ar]

I've no problem accessing internet using WLAN ,, but whenever I plug in the Ethernet LAN cable ,,, I get no internet access on my both computers (Laptop & Desktop) ... plugging it out access is gained again
My Internet Router is brand new Echolife HG532b (WLAN+2 red Ethernet Ports +2Yellow Ethernet ports+ADSL Internet Port+USB Port)
However, the usb port isn't used could I get something fixed if I used it ?
Can Any one help , please !

 

[2xg]

Hello,

Check your router settings and see there's enough DHCP reserved for the Users. My Linksys router has 50 IPs reserved.

Also, it won't hurt to release/renew your IPs.
http://releaserenewdhcp.blogspot.com/2012/01/for-windows-xp-click-on-start-and-type.html?m=1

An update will be nice.

 

[AmjAdAsh2Ar]

Hello,

Check your router settings and see there's enough DHCP reserved for the Users. My Linksys router has 50 IPs reserved.

Also, it won't hurt to release/renew your IPs.
How to Release and Renew DHCP on Windows XP, Windows Vista and Windows 7?

An update will be nice.

I tried what you'd told me ,, then no internet access on both computers ,,, then I entered some ip addresses in the IPv4 on both computers ,, still no internet ,, plugged-out the Ethernet --> Internet access came back on the laptop ,, so nothing done :S
maybe it has something to do with IPv6 !! Is that possible ?? [now: whenever I plug-in the Ethernet Cable I get no internet ]

 

[2xg]

I don't think that it has something to do with IPV6, that seems to be more like your router acting up. See if a Power Cycle would help. It doesn't matter that your router is brand new though, if the Power Cycle didn't help I would get a hold of the Manufacturer. Did your ISP provide your router?


Regarding this, you may the USB Port to share a USB printer or any USB external devices. It comes quite handy to share USB devices.
However, the usb port isn't used could I get something fixed if I used it ?

 

[Duzzy]

Just to clarify things. Both computers run fine at the same time via wireless, then you turn off the radio or disable the wireless adaptor on one and plug it in via Ethernet, you then can't access the internet on both or just the one connected by Ethernet?

When connected by Ethernet can you still access the routers configuration page?

Is this the same as yours http://www.pcwintech.com/files/screenshots/huawei-echolife_hg532b_stc_firmware/008.png?

 

[Duzzy]

For a different modem,

Port binding
It specifies the LAN interface to be bound for the WAN
connection.

 

[AmjAdAsh2Ar]

yes that's my configuration page
I can't connect to the modem with Desktop but only via Ethernet (No wireless device connected to the Desktop) ,, when I do plug-in the cable to the Desktop , then I can't access internet on both Laptop & Desktop ,however, I can access the modem's configuration page via both Ethernet and wireless

 

[AmjAdAsh2Ar]

Power cycling didn't work ,, thnx anyway ,,, new Ideas ?

 

[Qdos]

Have you assigned different subnets to the WiFi and LAN ???

 

[AmjAdAsh2Ar]

Have you assigned different subnets to the WiFi and LAN ???

Sorry, What do you mean with "different subnets" ?

 

[SnipeMeNot]

Have you assigned different subnets to the WiFi and LAN ???

Sorry, What do you mean with "different subnets" ?

He was trying to tell u to test all 3 of ur 3 default sub net masks

 

[Duzzy]

Have you tried different ports on the router?
Do you know why 2 ports are red and 2 are yellow?

In the link with the configuration page it list Port Bindings, I'm not to sure what they are but are there any ticked on yours?
You could try ticking the LAN Port that you are trying to use on the router.

If none of that works I would suggest contacting the modems manufacturer. If you still have access to the routers configuration page when ethernet is plugged in then it's has to be something in the router or a faulty router.

 

[Qdos]

Have you assigned different subnets to the WiFi and LAN ???

Sorry, What do you mean with "different subnets" ?

Exactly what it says. Are you using a single subnet for both WiFi and LAN connections, as you should be... or are you using different subnets in error?

Google Subnet, or look in your routers settings, if you want to understand more about the topic - but all you really need to know from me is that if you've set your router to use differing subnet coordinates for each connection then these connections will never work simultaneously...

That kinda describes your issue, n'est-ce pas?

 

[2xg]

Perhaps a reset to the factory default is your answer. Do print screens of the current router settings, it's best to reconfigure all from scratch.

 

[AmjAdAsh2Ar]

Have you assigned different subnets to the WiFi and LAN ???

Sorry, What do you mean with "different subnets" ?

He was trying to tell u to test all 3 of ur 3 default sub net masks

Is it possible that u could send me the 3 default subnet masks in order to try them

 

[AmjAdAsh2Ar]

Have you assigned different subnets to the WiFi and LAN ???

Sorry, What do you mean with "different subnets" ?

Exactly what it says. Are you using a single subnet for both WiFi and LAN connections, as you should be... or are you using different subnets in error?

Google Subnet, or look in your routers settings, if you want to understand more about the topic - but all you really need to know from me is that if you've set your router to use differing subnet coordinates for each connection then these connections will never work simultaneously...

That kinda describes your issue, n'est-ce pas?

that was useful ,, but no ,, I'm not using different subnets for WiFi and LAN connections..
just be sure that I understand : they are both (255.255.255.0) that's what you'd meant, right ?

 

[Qdos]

that was useful ,, but no ,, I'm not using different subnets for WiFi and LAN connections..
just be sure that I understand : they are both (255.255.255.0) that's what you'd meant, right ?

In all your adapters your subnet masks match that of your router?

I'm glad it's useful, but we can only give you pointers. You have the hardware in front of you, we don't.

Silly question, but have you tried another router?

 

[AmjAdAsh2Ar]

I Just want to clarify few things
*that when the Ethernet Cable is plugged-in ,,, the IPv4 connectivity on the Laptop is "Internet access"
but on the Desktop "No Internet access" ,, though I have no access on both computers.

I have no Idea why there is 2red & 2yellow ports , however I used them all

I'm on a vacation , and this is my dad's place. Earlier , he contacted the modem's manufacturer , they came by the place ,,
and they figured out that there is something to do with the Modem ,, so they changed it --> same problem --> changed it again
--> I'm pretty sure that they don't know what they are doing .. so, I'm trying to figure this issue with you guys.

@Duzzy: ticked all boxes and tried each port with a tick ,...

mmmm ,, What else ??!

 

[AmjAdAsh2Ar]

No , I didn't try another router .. should I ? but I just said ,, the modem's manufacturer tried three new routers and they got the same problem ... I could guess they tried the same Echolife

 

[AmjAdAsh2Ar]

Guys : I just tried to Plug the Ethernet cable to a third PC ... and I didn't connect the Desktop here .. and connected my Laptop to the WiFi ,, and got Internet access on both of these computers .. that's useful ( How silly)
What configurations would I perform to get Internet access on the Desktop.. I will try to Update the Ethernet driver on it , any other suggestions ?