Print Spooler Error

[Benjamin123]

Hello, I'm having problems with my mother's Laptop with the spooler, for some reason this keeps popping up everytime I want to "Add a printer", but I have watched a few video clips and I was thinking then.. In the services, the word "Print Spooler" don't exist on her laptop, BUT there is another spooler called "Spooler" which I thought it might be for other devices that can be installed onto her laptop.
Now; I'm going to show you the image of the error that I keep having on her laptop...

Can anybody solve this problem out?

 

[Benjamin123]

Sorry, I uploaded the wrong image, this is the right image:

 

[YoYo155]

My assumption is that the Print Spooler service is stopped and disabled from starting at startup.

1. rb: Search the Start Menu for services.msc and hit Enter.
   • 
2. Find the Print Spooler service and Double Click it.
   • 
   • 
3. First Click the Start under Services status.
4. Set the Startup type to Automatic.
5. Confirm by Clicking the OK button.

Restart the system and try to mange a printer to confirm the service's active state is configured.

 

[Benjamin123]

Well, my mothers laptop don't have the name "Print Spooler" in it and it don't exist BUT she has the word "Spooler" in her services, at the moment - she can't print! I want to help her to fix it!

 

[YoYo155]

Is her OS Windows XP?
Your attachments indicate Windows 7..

The process I detailed above is the same with Windows XP, just with Spooler instead.

 

[Benjamin123]

She has got Windows 7!

 

[YoYo155]

Other than the error massages, where else does spool appear?

 

[Benjamin123]

In the printer page where you install the printer.

 

[YoYo155]

The only reason I can think of that would keep Print Spooler from appearing
in the services panel would be a corrupt registry.

You do a System Restore to before this was an issue.

 

[uns]

The only reason I can think of that would keep Print Spooler from appearing
in the services panel would be a corrupt registry.

You do a System Restore to before this was an issue.

Or restore missing service by importing reg file. (save reg file, double click and choose yes then ok and restart your computer).

 

[YoYo155]

A system restore is basically restoring the registry.
I'd be weary about adding reg entries into mine.