Print Spooler issue- Don't let me install a printer

[romar]

I can't install my brother printer model dcp-165c because the print spooler service keeps on crashing. will somebody help me out to repair fix or reset the spooler's settings? have tried different steps found on the web but no luck

 

[ryo]

try into safe mode. make sure that's your driver is update.

 

[steve-pressman]

Try disabling you firewall/Anti virus and then install it, I often have problems installing software until i turn off my firewall protection.


Steve

 

[The Howling Wolves]

Go here for updates and downloads for drivers and info.
BrotherUSA - Your source for home and office product information

Hope this helps!

 

[richc46]

Lets start at square one. Lets make sure it is compatible, first.

Windows 7 Compatibility: Resources for PCs, Devices and Software Programs

 

[The Howling Wolves]

Lets start at square one. Lets make sure it is compatible, first.

Windows 7 Compatibility: Resources for PCs, Devices and Software Programs

Great idea Rich,

His post shows DCP-156c
but his snip shot is DCP-165c

 

[richc46]

Lets start at square one. Lets make sure it is compatible, first.

Windows 7 Compatibility: Resources for PCs, Devices and Software Programs

Great idea Rich,

His post shows DCP-156c
but his snip shot is DCP-165c

I think that is a typo, but always good to start at installation, the beginning

 

[The Howling Wolves]

Lets start at square one. Lets make sure it is compatible, first.

Windows 7 Compatibility: Resources for PCs, Devices and Software Programs

Great idea Rich,

His post shows DCP-156c
but his snip shot is DCP-165c

I think that is a typo, but always good to start at installation, the beginning

That's what I get for assuming! You know the rest!

 

[richc46]

Great idea Rich,

His post shows DCP-156c
but his snip shot is DCP-165c

I think that is a typo, but always good to start at installation, the beginning

That's what I get for assuming! You know the rest!

Im just guessing and will wait to see what happens.

 

[romar]

sorry for late reply.Last time, i have installed it without any problems. I have searched that some updates from winUpdate might have caused spooler issues. Luckily today, I have managed to fix the "add printer" issue. But still 1 of the required drivers for my printer always fails to install. I have downloaded the right driver for the model and its corresponding os(win7). I don't want to do a fresh install for i will have to download those bunch of hotfixes again. >.<

 

[ryo]

what model that's your printer.
regarding to rich, your info dcp-156c but your screenshot dcp-165c.

 

[The Howling Wolves]

what model that's your printer.
regarding to rich, your info dcp-156c but your screenshot dcp-165c.

ryo,

That's what I asked Rich!
It was a misprint.

 

[richc46]

I am guessing that it was a misprint. We all have the same information.