Solved Printer not functioning correctly on new HP Pavilion g7 Notebook.

Cyanide

Cyanide

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Hey

After I got my new laptop, my mom had wanted to print a few things off of some websites. After the installation of my Printer (HP Officejet V40) onto my new laptop (HP Pavilion g7-2010nr Notebook PC), I tried printing those things. But there were always problems with each of the printing attempts.

1. There was always an error in the Printing Queue that didn't let me print anything.
2. When I printed off of Google Chrome, one or more of the pages would be skipped unless it was the last line or so at the bottom.
3. The sites don't print out correctly sometimes or the printer stops suddenly after 1-2 pages
4. At the end sometimes it just randomly ejects a blank sheet.

I've tried using the troubleshooter and it says it is fixed, but the errors keep happening. I don't know if I should get a new printer or not..because school is in 2 weeks for me and I need a printer.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 Service Pack 1Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 C...6.00GB UsableIntel(R) HD Graphics Family
Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I tried the suggestions both gave me and it still has not been resolved.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 Service Pack 1Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 C...6.00GB UsableIntel(R) HD Graphics Family
Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
Can you describe better how the printer is connected and how the laptop connects to it i.e is the printer hardwired to a fixed PC and the laptop connects across a network or is the printer wireless and the laptop connects directly to it ?.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitAthlon3GBIntegrated
Computer Manufacturer/Model Number
HP Desktop Slimline
OS
Windows 7 Home Premium 64-bit
CPU
Athlon
Memory
3GB
Graphics Card(s)
Integrated
Monitor(s) Displays
HP 20" LCD
Hard Drives
500GB
Internet Speed
Slow
Do you have the right windows OS bit software package/driver downloaded and installed for your laptop?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
ibshaw said:
Can you describe better how the printer is connected and how the laptop connects to it i.e is the printer hardwired to a fixed PC and the laptop connects across a network or is the printer wireless and the laptop connects directly to it ?.
Click to expand...

Well. The printer is a printer by itself. It connects to my laptop via usb cable. Not sure if that helps :/

Bash I'm not sure what you mean?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 Service Pack 1Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 C...6.00GB UsableIntel(R) HD Graphics Family
Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
You have to install the software cd/dvd that came with the printer onto your computer...if not you'll never be able to print. If you don't have the cd/dvd printer disc you can down load it from HP's website.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
I think I got it working again! :) I downloaded the Install Wizard and now my Printer is working great with my new laptop. +1 To you bass :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 Service Pack 1Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 C...6.00GB UsableIntel(R) HD Graphics Family
Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
Glad you got it sorted....job well done....let to print jobs begin....lol.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
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