problem deleting error download from internet explorer

[cathode]

Hi - am in Ireland at present and was watching rte.ie catch up tv, when my three.ie credit ran out - my internet explorer page then showed out of credit information page from three.ie and error tab and i cannot get rid of it - i have tried the tools - delete history method - delete downloads but nothing seems to get rid of it - any suggestions please

 

[GokAy]

Tried restarting IE or PC?

Can you post a screenshot please? http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[cathode]

Yes have restarted IE and pc several times - no result!

 

[GokAy]

Can you post a screenshot please? Screenshots and Files - Upload and Post in Seven Forums

As I don't know what we are dealing with, maybe it will help

 

[cathode]

Dont really know how to do screenshot sorry

 

[GokAy]

It is alright.

The tutorial I linked shows how to take a screenshot (and how to attach them to SevenForums):

1. Have your screenshot made with Paint (mspaint.exe) or Snipping Tool, and/or have your file ready to upload.

Maximize Internet Explorer and make sure error is seen, and take your screenshot.

 

[cathode]

Capture.JPG

 

[cathode]

Capture.JPGView attachment 366531

 

[cathode]

 

[GokAy]

I fail to see any errors? Where to look?


Ok, now, let me see

 

[GokAy]

Does it not close with the x at the right most side of Error tab?

Try going into Internet Options (the cog icon top right), and see if HomePage has been changed.

 

[cathode]

Hi - no it doesn't close with the x on error tab - the homepage is still google

 

[cathode]

Hi have altered the homepage to google.com which has come up with google.ie and that seems to have got rid of the three.ie page but if i put google.co.uk it comes back again?

 

[GokAy]

Edit: Hmm, you wrote last post while I was composing

Alright, please open Internet Options again and take a screenshot of it, then click Tabs and take another screenshot. Attach both here.

 

[GokAy]

Try CTRL+SHIFT+DEL while IE is open. Delete with default options and see if it helps.


If not, browse to C:\Windows\System32\drivers\etc\ and open "hosts" file (with notepad), see if there is a google.co.uk entry

 

[cathode]

Hope this is what you meant?!

 

[GokAy]

You got it half right, but I am not sure the problem is there since you said it works when changing homepage.
Still, take a screenshot. Open Internet Options, see the Homepage section, then below it is Startup, go one down, there is the Tabs section. Click the Tab button there and post screenshot of it.

However, see my post #15 also.

 

[cathode]

maybe i can only get google.co.uk when i am in the uk?

 

[GokAy]

For me it works like this:
- if I enter google.com - it takes me to google.com.tr (Turkish google page)
- if I enter google.co.uk - it takes me to the UK version.

So it should take you to Ireland with google.com, and to UK with google.co.uk

 

[cathode]

tabs 1.JPG
No listing of google.co.uk on notepad - will try your other option now
http://www.sevenforums.com/attachment.php?attachmentid=366562&stc=1&d=1437472719