Problem Event Name: BlueScreen?

Xandelion

New member
Local time
9:07 PM
Messages
3
Please help, my monitor keeps going to sleep then my computer shuts down?:s

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800461A4E0
BCP2: FFFFF88004835CB0
BCP3: 0000000000000000
BCP4: 000000000000000C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072413-19780-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-29905-0.sysdata.xml
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Sorry, here you go!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Looks like your BSOD is being caused by your graphics driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8004332010, fffff8800482acb0, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )

Followup: MachineOwner
---------

Driver Reference Table - igdkmd64.sys

Looking at the driver we can see it is very very old:
Code:
start             end                 module name
fffff880`04807000 fffff880`04dda500   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    [COLOR="Red"]Timestamp:        Wed May 06 14:22:19 2009[/COLOR] (4A01D55B)
    CheckSum:         005D8353
    ImageSize:        005D3500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update the driver from here: https://downloadcenter.intel.com/Default.aspx

You may also want to check for a BIOS update, this sort of BSOD can be caused by outdated BIOS or Bios bugs, that may have been patched or fixed in later versions.

Code:
BIOS Release Date             [COLOR="red"]08/19/2009[/COLOR]

BIOS updates can be found on the manufacturers webpage
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Thank you so much for your help! I shall update my graphics driver and BIOS!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
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