Solved problem with driver adapter for wireless network connection

[georgem]

My internet was working fine and I was connected to wifi, then it suddenly stopped working.
I did all the troubleshoots and it discovered that there is a problem with the wireless network connection adapter. It shows that my wireless network is there and is on but won't connect to the adapter. I tried updating all the system updates, I tried restoring the system, nothing has fixed the problem! Help!!!

 

[chev65]

Can you please post a screen shot of the ipconfig/all from this machine?

Do you have McAfee installed on this system?

 

[georgem]

I'm not sure how to view the IP configuration :s
But yes I have McAfee installed

 

[bassfisher6522]

To test a theory, disable McAfee and see if you can connect.

 

[georgem]

I just did, then restarted laptop and it is still not working.

 

[georgem]

I restored my settings back to when my internet was working and its fixed!

 

[cchatman]

I have just had the same problem and have been trying to fix for the last several hours. I tried the restore to the last point when my internet was working (3 days ago and mysteriously quit today) and did not work. Did you have to restore to a much earlier date? Any other ideas?

 

[georgem]

I've only had my computer for 2 days so I chose to restore it back to when it was working. The first time I did this my computer still had McAfee installed and then the problem came back. So I restore it back to before McAfee was installed and did not install it and the problem has not returned.
I also went to control panel>system and security>device manager>network adapters >right clicked on the adapter>properties>power management> and unticked the allow comp to turn off this device to save power
Not sure if this help but its worked since

 

[cchatman]

Thanks for replying with the suggestion. Unfortunately it still isn't working so I'm going to try uninstalling McAfee to see if it makes a difference.