Problems with Windows Live Mail 2011

[cocod2]

Hi, I send emails and people are not gettin them... I check my sent box and they are not in the sent box.

so I have to start them all over again.

What is going on with windows live mail 2011.

any suggestions.

coco

 

[mitchell65]

If they are not in the sent box then you are not sending them. Give us full details of what you do and what happens when you finish typing the email!

 

[cocod2]

I type the email and click on send on left hand side of page a box that says send.
I never had a problem before with the windows 2010

 

[mitchell65]

I type the email and click on send on left hand side of page a box that says send.

And then what happens?

 

[cocod2]

and then it goes, or so I think it goes.. and then I go look in sent and it is not there

I just answered an email from someone and instead of reply I did forward and put in her email and it went

 

[mitchell65]

It looks like you have only recently upgraded to WLM2011. That being so it appears that you have an install problem. Do a system restore to a point before you installed MLM 2011 and either stick with 2010 or try a new re install!

 

[cocod2]

I have to ask the person who did it for me re the restore..
but dont have time now
i dont really like the 2011
and what is the link please for the 2011
to uninstall and re install

could I go back to my 2010
and if so what is the link for it....

it is making me so upset

thank you for your help

 

[johnnya]

Hi Cocod2. Have a look in your OUTBOX. If they are in there, they are not getting out of the building. Have you had success sending mail with WLM 2011 since you installed it? Please get back to us.
Cheers
JohnnyA

 

[cocod2]

Hi Cocod2. Have a look in your OUTBOX. If they are in there, they are not getting out of the building. Have you had success sending mail with WLM 2011 since you installed it? Please get back to us.
Cheers
JohnnyA

nope nothing in the outbox .. I checked..
I had no problems when it was first installed... it just started 2 days ago.

thank you so much

 

[johnnya]

So nothing in the Outbox generally means that they have left the building. Strange that they are not showing in Sent folder. Have you tried sending an Email to yourself, then wait a few minutes and then try to receive mail and see if you get it back. Also, how many Email accounts do you have set up in WLM 2011?
Cheers
JohnnyA

 

[cocod2]

yes they are leaving but people are not getting them, and they are not showing up in the sent file.
I only have one email address.
I did email myself hang on I will do it again

 

[cocod2]

I just sent myself an email and it went and I received it and it went to SENT box too.
but when I send to others they dont get the email

 

[Dwarf]

This seems to be a bug in WLM 2011. I've sent some test emails to myself, and when I click on the Send button, (1) briefly appears next to Outbox. I then do a manual Send/Receive and my test email comes through, so I know that it is sending and receiving as it should. What it isn't doing, however, is saving a copy of the email in the Sent items folder, even though the options clearly show Save copy of sent messages in the 'Sent Items folder as checked.

Edit: Just noticed that there are 2 Sent items folders. Are you checking the correct one? The one you should be checking is the one highlighted in the image below:

 

[cocod2]

yes that is the one I am checking and when I asked my sister if she got my email she said no.
sighhhhhhhhhh

 

[johnnya]

Ok, so you can send and receive Emails sent to yourself and the one you sent ended up in the Sent folder as it should. But when you send email to others, they do not go to the sent folder and the recipient does not receive them. Umm very strange. Instead of inserting the recipients address via the To: button and then choosing from the address book, try manually inserting the address and sending.
Get back.
JohnnyA

 

[cocod2]

I dont choose from the address book.. all i do is start typing the name of the person and it shows up

but even if I reply to someone one who sends it to me it doesnt go
unless I forward it...

 

[johnnya]

Hopefully someone who is more familiar with WLM 2011 can jump on board and assist you.
Sorry I could not solve your issue.
Cheers
JohnnyA

 

[Dwarf]

Your email settings are correct, since you have proved that you can send and receive an email that you sent to yourself. Are you sure that you have got the correct email address? Check that you haven't mistyped it, particularly if it contains letters that can easily be confused with numbers and vice-versa (e.g. 1 with l, o with 0 and 5 with s etc).

 

[cocod2]

I dont type in manually an email address
I for instance if I am sending to Cathy
all I do is type in the C
and cathy shows up

 

[Dwarf]

But have you got the correct email address? Try entering it manually.

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