Product Key rejected BEFORE activation

traceyw

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Power User
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Essex, UK
Hi

I have been trying to install Win7 32-bit (upgrade version) using the double install method (as described in a tutorial on this site) on a spare PC which previously had 64-bit on it. All goes well until I reach the screen where I have to enter my Product Key and uncheck Automatic Activation. Now the copy of Win7 I've had on the PC is a family version valid for three PCs (this PC is the last of the three still in use as the others having become redundant). Anyway I entered the key, checked I'd entered it right, and pressed Next.

After a short wait a message appeared saying the Product Key is invalid and to re-enter it. I therefore checked the entered key numerous times but could find nothing wrong with my entry and now I cannot go any further with the installation. The question is: what the heck do I do now as it IS a genuine Microsoft copy of Win7. I've heard of Product Keys being rejected at Activation time but never at this point in the installation.

It did occur to me that since my source DVD was an upgrade version perhaps I need to have a copy of windows currently on the SSD. I therefore recovered what I had just backed up onto the SSD and tried an upgrade. But no! the one I was trying to install was older than the one already on the SSD and Win7 just would not install. At this point in the game I'm just at a loss as to what I can do. Therefore any help would be very much appreciated. Thank you.

Tracey
 

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Computer Manufacturer/Model Number
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Windows 7 Home Premium 64-bit and Window 10 Pro (dual boot)
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Wait until you have the system fully installed before putting in the product key. It can be done at the same time as activation and you have 30 days.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
CPU
INTEL i9-7920X LGA 2066
Motherboard
Gigabyte X299-WU8 F3
Memory
64 GB (4 X 16 GB) G-Skill V Series DDR4 3200 Quad Channel
Graphics Card(s)
EVGA GTX 1060 SC 3 GB
Sound Card
Realtek Onboard ALC1220
Monitor(s) Displays
2 x Samsung S27E310
Screen Resolution
1920x1080
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Samsung 2 x 970 EVO Plus 500 GB NVMe
1 x 6TB WD 6003FZBX SATA
1 x 6TB WD 60EFRX SATA
12 x 3TB WD 30EFRX SATA
PSU
Seasonic X-1050
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Thermaltake Armor+
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Corsair H80i V2 Liquid AOI Cooler
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Logitech G510s
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Logitech MX Master 2S
Internet Speed
200 Mb/s
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ESET NOD32 13.1
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EDGE (Dev, Canary, Beta), Chrome
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ASUS RT-AC68U router
Malwarebytes 4.0.4
Hi

Thanks for your replies. I was trying to move the PC back to a 32-bit system at the request of my husband who has been trying to do something on his 64-bit system but was struggling and wondered if it had to be done on a 32-bit system. It just so happens that he has now found a workaround for his problem and has said to leave the PC as a 64-bit machine.

Sorry to have posted my message but he told me not to bother just after I had posted the message. Nevertheless it has taught me something about installing Win7 since I automatically assumed I wouldn't be able to get any further without entering my Product Key. Seems you can but I didn't try it. Anyway guys, thanks for your replies. Very much appreciated.

Tracey
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Home Premium 64-bit and Window 10 Pro (dual boot)
CPU
Intel i5-4690K
Motherboard
Gigabyte Z97P-D3
Memory
8Gb Vengeance
Graphics Card(s)
Nvidia GTX760
Sound Card
Integrated with Mobo (Realtek 887)
Monitor(s) Displays
Iiyama E2407HDS (x2)
Screen Resolution
1920 x 1080
Hard Drives
1 x 240GB Kingston (System disk)
1 x 256GB Samsung SSD
1 x 1TB Samsung hard disk (internal)
1 x 3TB WD My Book (external)
PSU
Atrix 500W
Case
Antec One
Cooling
Corsair H80i
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
Up to 24Mb
Antivirus
Avast! Free antivirus
Browser
Opera, Firefox, Chrome
Other Info
Wacom Bamboo Tablet
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