program installation malfunction

dunkinidaho

New member
Local time
8:40 AM
Messages
85
Location
michigan
have 7 pro on my laptop. trying to install a program but when I install the disc in the drive it opens my photoshop elements program!! I've never seen anything like this. what's going on here.

I must add, because i'm sure this has something to do with it, the program is 32bit. family tree maker 16 to be exact. I wanted to try to load it in compatibility mode.

thanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 prof 64bit
CPU
Intel core i5-4570 LGA 1150 4x3.2ghz 6mb cpu+gpu
Motherboard
Asus H87M-plus
Memory
32gb 1600mhz DDR3 SDRAM unbuffered
Graphics Card(s)
Asus GT-610 Silent 1GB DDR3 memory
Sound Card
Asus DG pci 5.1 sound card & headphone amplifier
Monitor(s) Displays
Asus pro art PA249
Hard Drives
2x WD 500GB caviar black
Antivirus
Avast
Browser
Chrome
There is no need to load the program in the compatibility mode.
Insert the disc
let Photoshop open
close Photoshop
open Windows (file) Explorer
find/select the CD/DVD in the left pane

See if you see an EXE* file named setup or install. Use that to start the install.

*This info might help:
http://www.sevenforums.com/tutorials/10570-file-extensions-hide-show.html
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
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