Solved Put the battery in and

billmcct

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Woke up a few days ago an booted my Win 7 Home Premium. Opened the browser and could NOT connect to but a few sites.
Trying to figure this problem out, I noticed the time was over 8 hrs slow. Reset the time and went to get a new battery. Put the battery in and thought all would be fine. However watching the clock keeping time for about 20 mins I stopped looking at the clock. After a while I noticed the time was wrong again. While trying to figure this out I came across this page: Windows Time service tools and settings | Microsoft Learn And noticed the following missing key "HKLM\SYSTEM\CurrentControlSet\Services\W32Time" and the 5 sub keys. The second shot shows where the Key should be. Between hilighted key vwifimp and W3SVC. How the hell can a key just disappear? I ordered an adapter to connect some of my other Win 7 drives to this laptop and try to extract the missing keys. The system time will never update correctly without the missing keys.
 

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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Precision 15 7550 Workstation
OS
Windows 10 22H2 Pro
CPU
Intel(R) Xeon W-10885M
Motherboard
Dell
Memory
2x 32 GB DDR4 ECC memory (128 GB max)
Graphics Card(s)
Intel onboard GPU 1080p - Quadro RTX 5000 Max-Q GPU 4K
Hard Drives
1TB Samsung 9100 Pro main M2 SSD
2x 2TB Samsung 9100 Pro temp storage M2 SSD (6 TB max)
Mouse
Logitech MX-25 Bluetooth
Internet Speed
slow
Antivirus
MS
Browser
Pale Moon 34.x.x - x64 AVX2 build

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
When the CMos battery is dead, the time and date is set to many years behind.

8 hours seems more like time zone
Is your time zone correct?
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Yes it was the CMOS battery. The time will not update while that key is missing.
I have been using a little program called Net Time since yesterday morning. It sits in the tray and updates the time every 15 min.
So far it;s working great.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Precision 15 7550 Workstation
OS
Windows 10 22H2 Pro
CPU
Intel(R) Xeon W-10885M
Motherboard
Dell
Memory
2x 32 GB DDR4 ECC memory (128 GB max)
Graphics Card(s)
Intel onboard GPU 1080p - Quadro RTX 5000 Max-Q GPU 4K
Hard Drives
1TB Samsung 9100 Pro main M2 SSD
2x 2TB Samsung 9100 Pro temp storage M2 SSD (6 TB max)
Mouse
Logitech MX-25 Bluetooth
Internet Speed
slow
Antivirus
MS
Browser
Pale Moon 34.x.x - x64 AVX2 build
If the RTC (real time clock - Hardware clock) is working you can just need to correct it once a month.
If you need to correct every 15 min something isn't working as it should.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
As stated MS says the time will not update without the missing registry key and the five sub keys.
I canceled the adapter I ordered and when I get time I will put one of the win seven disks into this laptop and export the key.
At 83 years old I'm a little slow. If you reread the OP, the top image is from the linked MS article. The lower image is my registry clearly showing the missing key.

EDIT:
Will add this cmd output.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>w32tm /query /configuration
The following error occurred: The specified service does not exist as an install
ed service. (0x80070424)

C:\Windows\system32>
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Precision 15 7550 Workstation
OS
Windows 10 22H2 Pro
CPU
Intel(R) Xeon W-10885M
Motherboard
Dell
Memory
2x 32 GB DDR4 ECC memory (128 GB max)
Graphics Card(s)
Intel onboard GPU 1080p - Quadro RTX 5000 Max-Q GPU 4K
Hard Drives
1TB Samsung 9100 Pro main M2 SSD
2x 2TB Samsung 9100 Pro temp storage M2 SSD (6 TB max)
Mouse
Logitech MX-25 Bluetooth
Internet Speed
slow
Antivirus
MS
Browser
Pale Moon 34.x.x - x64 AVX2 build
Attached is the W32Time.reg
Double click and it will add to the register
 

Attachments

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Thanks, @Megahertz07

I still haven't gotten time to boot another drive. I'm moving
almost 10TB of data to a new server and it seems to take forever.
This helps a lot.

EDIT:
This crap is getting crazy. Merged the file and the time is not updating.
Tried to sync the time manually and now the Windows Time service is missing.
It was there yesterday. Need to figure out how to get it back.

Edit 2:
Ran this command "w32tm /register" and got the time service back but when trying to
start the service ended with errors about restrictions and indicating I need to restart the system.
I still have a few hours of moving files until I can do that.
As of now though I think the problem is solved.

- - - Updated - - -

Well hell guys. This thing is still not updating without NetTime running.
I have an image I'm going to install tomorrow. It's three months old but I can deal with it
I'm backing up the system now.
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Precision 15 7550 Workstation
OS
Windows 10 22H2 Pro
CPU
Intel(R) Xeon W-10885M
Motherboard
Dell
Memory
2x 32 GB DDR4 ECC memory (128 GB max)
Graphics Card(s)
Intel onboard GPU 1080p - Quadro RTX 5000 Max-Q GPU 4K
Hard Drives
1TB Samsung 9100 Pro main M2 SSD
2x 2TB Samsung 9100 Pro temp storage M2 SSD (6 TB max)
Mouse
Logitech MX-25 Bluetooth
Internet Speed
slow
Antivirus
MS
Browser
Pale Moon 34.x.x - x64 AVX2 build
OK,guys. I booted to another win 7 backup drive and loaded an image from July 2023. Still losing time.
About 6 hours later the MB fried. Video went out. So I guess this is solved.
Have another computer coming identical to what I have. It's missing the hard drive and memory
hoping the MB is good. It boots to BIOS. And thanks for all the help guys.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Precision 15 7550 Workstation
OS
Windows 10 22H2 Pro
CPU
Intel(R) Xeon W-10885M
Motherboard
Dell
Memory
2x 32 GB DDR4 ECC memory (128 GB max)
Graphics Card(s)
Intel onboard GPU 1080p - Quadro RTX 5000 Max-Q GPU 4K
Hard Drives
1TB Samsung 9100 Pro main M2 SSD
2x 2TB Samsung 9100 Pro temp storage M2 SSD (6 TB max)
Mouse
Logitech MX-25 Bluetooth
Internet Speed
slow
Antivirus
MS
Browser
Pale Moon 34.x.x - x64 AVX2 build
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