random bsod on windows 7 - f4 03

harrymanjan

New member
Local time
11:30 AM
Messages
6
I am getting random blue screens on windows 7 64.

sometimes it works great for hours, then crash, sometimes it crashes while windows download screen loading.

dell xps l502x
i7 2.2GHz
8Gb ram
Nividia GT 540m

did all sf tool instructions. i checked msconfig to ensure nothing there is unusual also. can someone assist?
 

My Computer My Computer

At a glance

Windows 7 Professional 64i7 2.2GHz8GbNvidia GT 540M
OS
Windows 7 Professional 64
CPU
i7 2.2GHz
Motherboard
Dell Laptop
Memory
8Gb
Graphics Card(s)
Nvidia GT 540M
Sound Card
Realtek HD
Monitor(s) Displays
Laptop
Screen Resolution
1366-768
Hard Drives
Sata WD 750GB
Harry,
While I'm looking at that, you can actually help us.

Please, read, carry out following:
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ø Manufacturer and Model OR Custom build.
Ø ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Harry,
The very first thing I notice is that you haven't updated your Win 7.

That is rather much a necessity, if you want a system that is stable and secure.

Carry this procedure out. Afterwards, I have a script for you to run that will indicate what is installed and what is not installed (that one should end up reading none!).

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK
button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates
(left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the “critical update” procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.
Install ALL other Optional Updates.
Use the “critical update” procedure.

UPDATE GOLDEN RULES

Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

UPDATE IS HUNG –TAKING FOREVER
Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
oh my.... i get my updates from my company update server which apparently not working that well!! now seeing i have some critical update. will update when i complete all updates. thanks a lot!
 

My Computer My Computer

At a glance

Windows 7 Professional 64i7 2.2GHz8GbNvidia GT 540M
OS
Windows 7 Professional 64
CPU
i7 2.2GHz
Motherboard
Dell Laptop
Memory
8Gb
Graphics Card(s)
Nvidia GT 540M
Sound Card
Realtek HD
Monitor(s) Displays
Laptop
Screen Resolution
1366-768
Hard Drives
Sata WD 750GB
Since you are going to have time on your hands, then you can use SPECCY (see the procedure I gave) and finish filling out your system specs.

Let me know when the computer is 100% updated.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
after i updated, didn't get blue screen yet. got while updating though. so will post again if it crashes. thanks again.
 

My Computer My Computer

At a glance

Windows 7 Professional 64i7 2.2GHz8GbNvidia GT 540M
OS
Windows 7 Professional 64
CPU
i7 2.2GHz
Motherboard
Dell Laptop
Memory
8Gb
Graphics Card(s)
Nvidia GT 540M
Sound Card
Realtek HD
Monitor(s) Displays
Laptop
Screen Resolution
1366-768
Hard Drives
Sata WD 750GB
Harry,
Thanks for the update.
karl
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
ok, still having issue. sucks dude!!

latest SF results attached again.

i updated also. should be ok with that.
 

My Computer My Computer

At a glance

Windows 7 Professional 64i7 2.2GHz8GbNvidia GT 540M
OS
Windows 7 Professional 64
CPU
i7 2.2GHz
Motherboard
Dell Laptop
Memory
8Gb
Graphics Card(s)
Nvidia GT 540M
Sound Card
Realtek HD
Monitor(s) Displays
Laptop
Screen Resolution
1366-768
Hard Drives
Sata WD 750GB
Let's leave the expressions used by the lower class.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Now that you have updated your Win 7:
Run the following script
Upload the resulting files as attachments.
the script, as the brief script description states, places two .TXT files on your desktop.

PHP:
# ************************************************************
# Places InstalledUpdates.txt on your DESKTOP
# Places NotInstalledUpdates.TXT on your DESKTOP
#
# Hidden updates are ignored.
# ************************************************************

Try
{
   $error.clear()
   $file = "$env:userprofile\Desktop\InstalledUpdates.TXT"
   If (test-path -path $file) {del $file}
   $update = new-object -com Microsoft.update.Session
   $searcher = $update.CreateUpdateSearcher()
   write-host "`n`n Patience. I'm slowly, but steadily working on fetching the list of installed updates.`n`n"
   $pending = $searcher.Search("IsInstalled=1") 
   foreach($entry in $pending.Updates) {
     IF ($entry.IsHidden -ne $true) {
       "Title: " + $entry.Title | Out-file -append $File
       "Downloaded? " + $entry.IsDownloaded | Out-file -append $File
       "Description: " + $entry.Description | Out-file -append $File
       foreach($category in $entry.Categories) {
           $d + "Category: " + $category.name | Out-file -append $File }
       "" | Out-file -append $file } }
   If ((Test-Path -path $file) -eq $false) {"No updates have been installed." | Out-file $file} 
# Now to check the uninstalled updates that aren't hidden
   $file = "$env:userprofile\Desktop\NotInstalledUpdates.TXT"
   If (test-path -path $file) {del $file}
   $update = new-object -com Microsoft.update.Session
   $searcher = $update.CreateUpdateSearcher()
   write-host "`n`n Patience. I'm slowly, but steadily working on fetching the list of uninstalled updates.`n`n"
   $pending = $searcher.Search("IsInstalled=0") 
   foreach($entry in $pending.Updates) {
   IF ($entry.IsHidden -ne $true) {
       "Title: " + $entry.Title | Out-file -append $File
       "Downloaded? " + $entry.IsDownloaded | Out-file -append $File
       "Description: " + $entry.Description | Out-file -append $File
       foreach($category in $entry.Categories) {
         $d + "Category: " + $category.name | Out-file -append $File }
       "" | Out-file -append $file } }
   If (-not(Test-Path -path -$file)) {"There are no uninstalled updates which are unhidden." | Out-file $file} 
}
Catch { "Unable to fetch update list from Microsoft site" }
Finally { "End of script"; EXIT }

EXIT
EXIT

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
thanks, will do and update you.
 

My Computer My Computer

At a glance

Windows 7 Professional 64i7 2.2GHz8GbNvidia GT 540M
OS
Windows 7 Professional 64
CPU
i7 2.2GHz
Motherboard
Dell Laptop
Memory
8Gb
Graphics Card(s)
Nvidia GT 540M
Sound Card
Realtek HD
Monitor(s) Displays
Laptop
Screen Resolution
1366-768
Hard Drives
Sata WD 750GB
i finally got time to check this script out and the i'm not getting the txt files on the desktop. the powershell window just closes. i've attached the output of the script.

so no text files on the desktop. What do you think? Still blue screening.

btw, i ran checkdisk on drives also. no problems there.
 

My Computer My Computer

At a glance

Windows 7 Professional 64i7 2.2GHz8GbNvidia GT 540M
OS
Windows 7 Professional 64
CPU
i7 2.2GHz
Motherboard
Dell Laptop
Memory
8Gb
Graphics Card(s)
Nvidia GT 540M
Sound Card
Realtek HD
Monitor(s) Displays
Laptop
Screen Resolution
1366-768
Hard Drives
Sata WD 750GB
Make sure that you have an internet connection when running the script.

The script does take a long time since information must be fetched from Microsoft.

When the script finally finishes, PowerShell will be automatically closed.

If Powershell does not automatically close when the script finally finishes, then you have made a copy and paste mistake.

I will await those two TXT files before proceeding.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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