Random BSOD

[Boostinu13]

My computer crashes randomly.
It was Vista. I upgraded to 7 (now i cant restore to factory setting which i want to )
and yea this happens

Any help would be wonderful

 

[essenbe]

Hi Boostinu13, I'll see if I can help. Your files you uploaded were empty. Please run the
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html again. Try option 2 and press the 'Grab All' button and give it time to complete, then upload them with your next post. This will tell you how,
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html.

 

[Boostinu13]

Thank you for your reply
hopefully the zip file and pic work now

 

[essenbe]

Boostinu13, First I need you to fill out your system specs.

Please fill out your System Specs​

   Information

Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

I checked the last 7 dump files and this is what each one blamed for the crash

 Rt64win7
start             end                 module name
fffff880`0416e000 fffff880`041a0000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        [COLOR=red]Thu Feb 26 03:04:13 2009[/COLOR] (49A65B0D)
    CheckSum:         0002EB30
    ImageSize:        00032000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC . As you can see, it is seriously out of date. Please go to your computer manufacturer's web site for your specific model number and update the driver. I may suggest, while you are there you update the other drivers too. Just make sire they are for your particular model.