Random BSOD

[ZeusFede]

Hi , i have a clean install of Win 7 and in 5 days i have this two BSOD ...

Thanks

 

[ICIT2LOL]

Hello and welcome Zeus mate lets start with some basic stuff as the dumps don't really stick anything out much to me. So could you follow this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
Limits +/-
12v = 11.4 – 12.6v
5v = 4.74 – 5.25v
3.3v = 3.135 – 3.465v
The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Run PART A: as the PSU is an often overlooked component when checking out a machine.

Could you also run this Speccy - Free Download - Piriform and let us know what the temps are.

 

[ZeusFede]

The temps of the PSU are perfect !

The CPU is 26 c
Motherboard 26 C
Graphics 43 C
HDD and SSD 22 C


Thanks !

 

[ICIT2LOL]

Ok mate that is one simple thing out of the way now run that HW Info stuff it is important that the PSU is putting out the correct voltages as you know components these days ie the CPU are very susceptible to even tiny fluctuations in a voltage supply. You will see if you read the spiel I sent and that other link the volts have to be withing 5% of the nominal value or the machines components are just not going to work and added to that if the Power Good signal at pin 8 on the 24 pin plug is not kept at 5v then it will not let the machine start up or even work.

The test itself is very quick to do and will give us some idea of just how the PSU is standing up.

 

[ZeusFede]

Here i post a screenshot of the HWinfo , this is fine ? I dont understand if i have to do anymore...

View attachment 388904

 

[axe0]

You are running an Acer Product ID (PID) on a Gigabyte board
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

Configuraci¢n del sistema operativo:       Estaci¢n de trabajo independiente
Tipo de compilaci¢n del sistema operativo: Multiprocessor Free
Propiedad de:                              Zeus
Organizaci¢n registrada:                   
Id. del producto:                          [COLOR="Red"]00426-OEM-8992662-00006[/COLOR] <-- Acer PID on Gigabyte board
Fecha de instalaci¢n original:             19/06/2016, 12:08:05
Tiempo de arranque del sistema:            28/06/2016, 17:41:59
Fabricante del sistema:                    Gigabyte Technology Co., Ltd.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

 

[ZeusFede]

I dont know that my copy is not genuine ... How do i install a valid copy of Windows ? I have to purchase a key ?

 

[axe0]

I have to purchase a key ?

That is the only way to install a genuine copy.

From where did you get your activation?

 

[ICIT2LOL]

Here i post a screenshot of the HWinfo , this is fine ? I dont understand if i have to do anymore...

View attachment 388904

Yep mate PSU all good

Oh and go to Control Panel > System scroll down to the bottom to check for validation see pic and this https://support.microsoft.com/en-us/help/15087/windows-genuine