Random Restarting

[seangalea]

1) Plug-n-Play devices are devices that can be attached without rebooting the computer. USB devices are Plug-n-Play; IDE hard drives and PCI cards are not.

2) Just disconnect it. That way, Windows will not reinstall the drivers for it.

3) If we find the Nokia PC Suite is causing the issue, you can decide: would you rather have the restarting and crashing, or the program?

4) See if the program is listed in Revo Uninstaller.

5) Type windows update in the start menu.

6) You're welcome.

Thanks for answering

Btw... do I do all the things at one go? Or it would be a better idea removing one by one to identify the problem?

and btw is it usual to have a thread with 101 posts??

EDIT: still cannot find PC Tools Security Service :huh:

 

[Jonathan_King]

Do all of them at once; if the problem stops, gradually reinstall your webcam drivers, etc.

And no, it is very rare a thread goes on this long. Most threads are solved in less than 20 posts.

 

[seangalea]

I disconnected the webcam and restarted the computer myself... then I uninstalled Nokia PC Suite and when I was about to restart my PC, I experienced a random reboot... (just 30 seconds ago)

 

[Jonathan_King]

Keep uninstalling AVG and PC Tools.

 

[Capt.Jack Sparrow]

I saw some traces of PC Tools in your Event Viewer maybe you might have tried to install it and it failed !! For webcam it did install the drivers so i would recommend to go to C:\Windows\Drivers and delete that driver SPC500NC

Hope this helps,
Captain

 

[seangalea]

Keep uninstalling AVG and PC Tools.

Don't have AVG and cannot find PC Tools!

 

[seangalea]

The folder of the webcam won't get deleted '...A file in it is open in another program'

EDIT: Ended Monitor Porcess and succeeded to delete it!!

 

[Jonathan_King]

Try deleting it in Safe Mode.

 

[seangalea]

Try deleting it in Safe Mode.

I managed to delete it.
My problem now is to find PC Tools... if it does exist...

 

[Jonathan_King]

See Captain's post above: http://www.sevenforums.com/crashes-debugging/74985-random-restarting-11.html#post684468

 

[seangalea]

See Captain's post above: http://www.sevenforums.com/crashes-debugging/74985-random-restarting-11.html#post684468

That's why I said 'if it does exist'

I think I just have to wait for next random reboot now...
if it does happen

 

[jcgriff2]

Uninstall PixArt.

A keygen app failed. . . what is it for ?

[FONT=lucida console]5/3/2010 21:24 Application Error Faulting app:[COLOR=red] Keygen.exe[/COLOR], [/FONT]

The full WERCON sorted in descending chronological order is attached in Excel - 2003 compatibility mode format.

As was mentioned, the last dump file posted had bugcheck = 0x124 and brought the system down in just 8 seconds. The dump contained no useful information.

Run LoadOrd, from Microsoft TechNet SysInternals --> http://live.sysinternals.com/LoadOrd.exe

Download and save to Desktop. RIGHT-click, select "Run as Administrator". Copy all; paste into Notepad, upload & attach.

Enable boot logging in MSCONFIG.
START | msconfig | "boot tab" | check box for boot logging | Apply, OK

Boot log will be available next boot-up --> c:\windows\ntbtlog.txt

Upload & attach it in addition to LoadOrd.

Regards. . .

jcgriff2

.

EDIT: Look harder for PC Tools or other - the presence of so many 0xc0000005 exception codes tells me that either a 3rd party firewall in installed (or remnants exist of one) or RAM is bad. Is all RAM matched?

.

 

[usasma]

How to remove PCTools stuff:
PC Tools Community Forum - View Single Post - Uninstall PCTools problems

Hardware diagnostics:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

 

[squall leonhart]

c:/windows/minidump

slashes are the wrong way for a drive:\folder path

edit

uh.... an admin needs to run the cache update tools on the forum stats... i keep getting sent to very old posts in a thread instead of the latest. >.>

 

[seangalea]

Uninstall PixArt.

A keygen app failed. . . what is it for ?

[FONT=lucida console]5/3/2010 21:24 Application Error Faulting app:[COLOR=red] Keygen.exe[/COLOR], [/FONT]

The full WERCON sorted in descending chronological order is attached in Excel - 2003 compatibility mode format.

As was mentioned, the last dump file posted had bugcheck = 0x124 and brought the system down in just 8 seconds. The dump contained no useful information.

Run LoadOrd, from Microsoft TechNet SysInternals --> http://live.sysinternals.com/LoadOrd.exe

Download and save to Desktop. RIGHT-click, select "Run as Administrator". Copy all; paste into Notepad, upload & attach.

Enable boot logging in MSCONFIG.
START | msconfig | "boot tab" | check box for boot logging | Apply, OK

Boot log will be available next boot-up --> c:\windows\ntbtlog.txt

Upload & attach it in addition to LoadOrd.

Regards. . .

jcgriff2

.

EDIT: Look harder for PC Tools or other - the presence of so many 0xc0000005 exception codes tells me that either a 3rd party firewall in installed (or remnants exist of one) or RAM is bad. Is all RAM matched?

.

Here you go.

 

[seangalea]

How to remove PCTools stuff:
PC Tools Community Forum - View Single Post - Uninstall PCTools problems

Hardware diagnostics:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Couldn't find the folders named PC Tools... all I foundwas only one folder... but it didn't contain the files I had to delete :huh:

 

[seangalea]

Another random restart... the problem persists!

 

[YakSipper]

You have a 0x124 error which is a hardware error. Here is the best way how to troubleshoot and attempt repair:

http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html

 

[chev65]

Another random restart... the problem persists!

And it's going to keep persisting until you learn how to get into your bios. The adjustments needed are fairly simple, yes you can do them yourself.

Usually just hitting the delate key right after you hit the start button "well before Windows starts" will get you there. Other times it's the F1 or some other key. This is something you need to know how to do on your system and it's pretty much standard procedure for setting up a new board, especially an enthusiast board.

I highly suggest you write down those system settings so that I can help you make those adjustments,.... often times it's the only way. I know exactly what to do once you get there.

 

[seangalea]

Another random restart... the problem persists!

And it's going to keep persisting until you learn how to get into your bios. The adjustments needed are fairly simple, yes you can do them yourself.

Usually just hitting the delate key right after you hit the start button "well before Windows starts" will get you there. Other times it's the F1 or some other key. This is something you need to know how to do on your system and it's pretty much standard procedure for setting up a new board, especially an enthusiast board.

I highly suggest you write down those system settings so that I can help you make those adjustments,.... often times it's the only way. I know exactly what to do once you get there.

I know how to get there... I knew since ever!!

What I don't know is where do I have to go once I get there to find this info...