Random Shutdowns for no reason?

caelaiden

New member
Local time
6:36 AM
Messages
31
Hey guys,
I thought I had this problem fixed but I guess not. My computer will randomly turn off (as if I unplugged it) at different times. I have had it done twice in the last hour I tried removing RAM in case that was the problem NO CHANGE. I bought a brand new power supply yesterday because I thought my old one was bad. It is a thermaltake 600 watts, which is more than enough to run this PC. A few days before that I got a new motherboard from the manufacturer. I am literally stumped, the only other thing I can think of is if my power switch is getting stuck. I have no idea how to replace or rewire a switch though besides getting a new case. What are you guys thinking?

Thanks
 

My Computer

OS
Windows 7 Professional (64 Bit)
Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Ok, thanks for those steps "errors" is in the attachment!
 

My Computer

OS
Windows 7 Professional (64 Bit)
Ok, thanks for those steps "errors" is in the attachment!

Your event viewer log jumps from 2010 till today with no entries. I can only say that today you had several "unexpected" shutdowns.

Any idea why the log jumps from the ancient past till today?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Whenever I first got my motherboard back the date and time was set to august I just now reset it today. So we learned nothing from that?
 

My Computer

OS
Windows 7 Professional (64 Bit)
Whenever I first got my motherboard back the date and time was set to august I just now reset it today. So we learned nothing from that?

Hum, just a reset shouldn't do that but would explain it.

All we learned is that you have had frequent unexpected (event ID 41 cause 63) shutdowns.

Is your cpu OC as well as your GPU?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
No I do not have anything overclocked.
 

My Computer

OS
Windows 7 Professional (64 Bit)

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
nope nothing everything is exactly how it needs to be unless it magically got that way.
 

My Computer

OS
Windows 7 Professional (64 Bit)
nope nothing everything is exactly how it needs to be unless it magically got that way.


My fault sorry! Was working far too many threads then.

Let me take another look

Nope, nothing in the log from today except for the unexpected shutdown
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
So you do not have any idea on a fix? I appreciate the help though if it keeps up in the next couple of days should I re-post the eventviewer?
 

My Computer

OS
Windows 7 Professional (64 Bit)
So you do not have any idea on a fix? I appreciate the help though if it keeps up in the next couple of days should I re-post the eventviewer?

Well the most frequent cause of instant shutdown is heat. You might want to download cpu-z (free) to keep and eye on the temps, gpu-z for the gpu.

Post the evtvwr in a couple and we can take a look
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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