randomly "this copy of windows is not valid"

[socrgy9]

i walked in and out of the blue, my computer is telling me my copy of windows is not valid. i payed for windows 7 over a year ago when i built my computer. i havent done anything to mess with it. it just all of a sudden seems to have been deactivated...???

 

[Bill2]

First, download and run this tool and either paste the results here or save to notepad and upload the text file.

go.microsoft.com/fwlink/?linkid=52012

 

[socrgy9]

ok, here's the results. let me know if you want the other tabs as well, the windows and licensing were the ones that sounded relevant to me

 

[Bill2]

Well not exactly. Just click on that Copy button at the bottom, open notepad and paste. Save as .txt file and upload the file here or paste the entire content here.

 

[socrgy9]

oh sorry lol

 

[Bill2]

The log looks OK. Go to Control panel- programs and features, in the left pane click on Installed Updates and locate kb971033 in the list. Uninstall it. Reboot, then in the browser address bar type microsoft.com/genuine/validate, let it install etc. After the green whirring circle, it'll tell you whether it thinks your system is genuine or not.

If 1) still finds you non-genuine, you need to contact MS.

http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

 

[socrgy9]

didnt work. thanks for the help. this is absolutely ridiculous. the product key couldn't already be active on another computer because i've had this for a year now!

thanks, lol i'm just pissed off

 

[Bill2]

Dont worry too much. That phone call is a pretty simple affair, wont take long to sort out. Its regrettable but it happens.

 

[socrgy9]

ok, i'm trying to get to the automated phone activation but i'm not getting what the instructions say i should be getting in the link you posted.

 

[Bill2]

If the robocall doesnt work, you have to hang on till you get to a human.

 

[socrgy9]

thats the thing, i dont know what number to call because the program on my computer isnt acting like the directions say it should

 

[Bill2]

Use the number in this list.

Microsoft Volume Licensing - Activation Centers

 

[socrgy9]

do i need a "volume license"? i talked to a guy on the phone and he directed me to the windows activation team, but when he transferred me no one answered because they are closed.

 

[Bill2]

No you dont need a volume license but those phone numbers are available. You'll have to wait till MS reopens.