Solved Re Edge

[Snick]

Pkpetr

Well, I uninstalled OS 2010, disabled IPv6 and reinstalled it. Without opening it I enabled IPv6 and sure enough, I receive an error message although it was not licensing. I'm researching licensing now.

I disabled IPv6 and reinstalled over the install, then opened a word document, it opened, enabled IPv6 and it continues to work.

Apparently wither 2's assumption is valid. Additionally, I did not restart my computer at all and word starter is working.

BTW: Restarting after that made no difference Word Starter 2010 still works.

Question: does the below appear when you open Control Panel > System and Security > System?
Bottom of System. In the left potion of the screenshot it should say Windows Is Activated



Snick

 

[Snick]

Pkpetr

Have you run sfc /scannow from Administrative Command Prompt? Admin CMD
Do you know how to do that? It checks for system file errors and attempts to correct them.
I hope we don't have to perform a repair install on your Window 7 operating system for the licensing error issue!

Snick

 

[Snick]

OK, I finally managed to upload my <<Network & Sharing Center>>, thanks to your instructions. It is below listed as Capture.PNG. Now what?

Great, you fingered out the snipping tool and uploading.

If you look at your post, you searched with explorer?
The text -> no items matched your search indicates that is not the network and sharing center.

Irregardless, your subsequent posts indicated that you were able to disable IPv6, install Office Starter 2010, enable IPv6 and then when attempting to open a document you receive error on licensing.

Try disabling IPv6 and opening a document. If you receive an error message again, install Office Starter again over the current install and open a document.
Error message?

 

[wither 2]

Just to clarify something- I have the Control Panel view set to All Control Panel Items (Classic View in Vista) so I don't see Network and Internet when I launch Control Panel. Been that way so long that I forgot the standard view that shows the latter.

 

[Snick]

Just to clarify something- I have the Control Panel view set to All Control Panel Items (Classic View in Vista) so I don't see Network and Internet when I launch Control Panel. Been that way so long that I forgot the standard view that shows the latter.

I also forgot that Network & Sharing Center the Connections: on Win7 & Win10 display differently.
Win7 Local Connection (for wired, Ethernet) Win10 Ethernet.

Don't you just love M$! :sarc:

Happy Thanksgiving to you and yours!

Snick

 

[Pkpetr]

REPLY TO W2: Did I re-enable iPV6 before I installed or after. AFTER. If after, did I do that before I tried to start Word? YES.
REPLY TO SNICK: Thanks for the wishes & same to you. You say <<Try disabling IPv6 and opening a document. If you receive an error message again, install Office Starter again over the current install and open a document.
Error message?>> YES OF COURSE.

 

[Snick]

Error message?>> YES OF COURSE.

Error message?

 

[Pkpetr]

Yes of course.

 

[wither 2]

REPLY TO W2: Did I re-enable iPV6 before I installed or after. AFTER. If after, did I do that before I tried to start Word? YES.
REPLY TO SNICK: Thanks for the wishes & same to you. You say <<Try disabling IPv6 and opening a document. If you receive an error message again, install Office Starter again over the current install and open a document.
Error message?>> YES OF COURSE.

You didn't say if you ever saw the message to agree to the licensing agreement. This is all before you can get to the point of trying to open a file.

Is the error message the same one that you mentioned before?

Did you uninstall your original Word Starter?

 

[Snick]

Well, I managed to create another issue trying to recreate OP's error message -> Yes of Course
Trying resinstall over old install produces Microsoft One click popup, left unchecked, click OK, popup disappeared and nothing seemed to happen. Left computer and made cup of coffee came back still nothing, tried it again, same thing.

Uninstalled & tried to reinstall. Now I get error message -> There was a problem setting up Microsoft Office Starter 2010, try running setup again, if the error persists contact Microsoft Product Support.
Yea right contact MPS.

 

[wither 2]

If you install it by right clicking on the .exe file and selecting Run as Administrator, does that work. I was going to suggest that to Pkptr for starting Word Starter.

I asked Pkptr if he uninstalled his original Word Starter before trying to open the new version since there may be a conflict between it and the version installed with Office Starter. Haven't heard back from him on my questions. I would suggest that he set a system restore point, reboot and uninstall the original.

 

[Pkpetr]

ΤΟ W2: Yes, the error message is the same one that I mentioned before. Yes I uninstalled my original Word Starter?
TO SNICK: I have contacted Microsoft Product Support, but I didn't get a satisfactory answer.
Thanks to both.

 

[wither 2]

You still haven't answered my question of the licensing agreement.

 

[Snick]

ΤΟ W2: Yes, the error message is the same one that I mentioned before. Yes I uninstalled my original Word Starter?
TO SNICK: I have contacted Microsoft Product Support, but I didn't get a satisfactory answer.
Thanks to both.

It's my opinion, from past experience with Microsoft Product Support they are no help whatsoever! Additionally, they try to make you pay for attempted help that others can provide for free. SMH!

As I stated I have created an issue on both my Win7 & Win10 drives that prevent me from installing Office Starter 2010, after I uninstalled it via control panel > uninstall a program Win7 OS and via Revo Uninstaller Win10 OS more complete uninstall.

I haven't been successful in any attempts to correct the problem. I imaged both my drives with AOMEI Backupper. I'm going to perform a repair install on my Win7 OS right now and see if that rectifies the issue which I'm pretty confident of success. I will post with the results when it completes.

How are you doing with LibreOffice Writer? As you found out and I said a few times, it opens Word documents

I don't give up easily! IMHO!

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[Snick]

Pkpetr

Here's some info for you regarding repair install. It's actually very simple I do them all the time, and on my Win7 disk right now. I have Win7x64 ISO and extracted Win7 in Folder if you need it & instruction to install updates easier & quicker than via Windows Update.
BTW: the link on Sevenforums Repair Install for Win7 ISO is no longer valid. Disregard part about SP1 on Brian's video from Britec Computers, UK

Repair Install - Windows 7 Help Forums

Repair Install to Fix Windows 7 Without Reformatting by Britec ...

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[Pkpetr]

TO W2: Yes, I was asked for licensing agreement at some point.
TO SNICK: I agree with you about MSFT support. As to LibreOffice, it works pretty well.

LibreOffice opened the few docs I tried to open. So did the conversions to pdf. These two ways are the only ones which have opened Word docs so far. Unfortunately, no way to open docs with Word Starter 2010 so far, or to download it and install it.

Thanks again to all who tried to help. And congratulations to SevenForums. It is the very BEST support forum !!!

 

[Snick]

Pkpetr

You are not giving up are you? I'm not!

Researching your licensing issue, again, relevant tech forums point to repair install, that is why I decided to do that on my Win7 drive. Furnishing up Repair Install, adding remaining updates today. Haven't tried to install Office Starter 2010 yet, but will later today after work.

What do you think regarding repair install Pkpetr?

Repair Install failed to correct my installation error. Going to try reimaging drive to before I installed/uninstalled Office Starter 2010

Snick

 

[Snick]

TO SNICK: I agree with you about MSFT support. As to LibreOffice, it works pretty well.

LibreOffice opened the few docs I tried to open. So did the conversions to pdf. These two ways are the only ones which have opened Word docs so far.

Snick

 

[Pkpetr]

What do I think regarding repair install, Snick? I have never used it. Searching I found a very, very looong tutorial here:Repair Install. But anyway, if it didn't work for you, it is not going to work for me either.

 

[Snick]

What do I think regarding repair install, Snick? I have never used it. Searching I found a very, very looong tutorial here:Repair Install. But anyway, if it didn't work for you, it is not going to work for me either.

Did you click the links on my post #75 regarding Repair Install? Apparently not, as the link you provided is the same as the first link I provided from our tutorials (Sevenforums).

I believe the registry still contains entries that are preventing Office Starter 2010 to install. I re-imaged my Win10 drive, left the Win7 as it is for now. Going to look through the registry this evening when I return from workhttps://www.sevenforums.com/browsers-mail/424420-re-edge-post3481042.html#post3481042. We are short staffed at this time.

Additionally, researching your issue regarding license, there is not much if any answer to your problem. Only solution I located was a factory reset. Not what you want to do as it formats your drive, you lose all your installed programs, data, files, music, pictures, word documents, etc.

You might have to work & live with using LibreOffice, which in my opinion is not a bad choice.

Snick