Realtek audio working for 64 bit, but not 32?

however

New member
Local time
1:31 PM
Messages
2
Hi. I'm using 64 bit Windows, and I'm having an issue.

Applications that are 64 bit seem to play sounds fine. Browsers, some games, etc. 32 bit applications, on the other hand, don't detect a sound device. Winamp, for example, gives a "bad directsound driver" error.

DxDiag continues the problem. The 32 bit version doesn't detect a sound card, but the 64 bit version shows no problems.

I've tried updating the realtek drivers a few times. Tried cleaning beforehand or letting the installer do it. No dice.

Any bright ideas? I've attached both dxdiag outputs. Thanks.

Motherboard is a GA-P67A-UD4-B3.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
Hi! however, welcome to 7F :)

Check in your C: drive and both Program Files folders; Program Files, Program Files(x86).

Do you see a realtek folder in Program Files(x86)? If not, your problem is there are no 32bit files to run the 32bit side of your OS.

If you would have had your system specs listed I could have help you find them. But since not, you will have to find the ones appropriate for your system, and install them.
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
There does indeed appear to be a realtek folder in Program Files(x86). So I don't know if it's that.

I've tried using the drivers from the CD that came with my mobo, downloading from the mobo site, and downloading from realtek's site.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
Here are a couple of things to try for now.


  • Type Services in your 'Start-Search' box.
  • Click on services at the top.
  • When that opens scroll down to 'Windows Audio', and 'Windows Audio Endpoint Builder'.
  • Make sure they are both started and on Automatic.


  • Check your winamp preferences.
  • Open Winamp.
  • Ctrl + P to bring up preference window.
  • Go to Plug-ins-->Output.
  • In each any every choice click on one to highlight it, then click 'Configure'.
  • A new window called 'wave-out setting' pops out.
  • In Device:drop down box, make sure it is selected to your sound device sound card.
  • Apply, okay your way out.
  • Check to see if that helps.
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Back
Top