"Reconfiguring Windows" Reboots

[sas3525]

I randomly get a message that says "reconfiguring windows" and then the computer immediately shuts down and then re-boots itself and then a message appears that says "windows has been updated". Everything I have been working on is lost in addition to being really annoying. Happens about once a day. Solution?

 

[zigzag3143]

I randomly get a message that says "reconfiguring windows" and then the computer immediately shuts down and then re-boots itself and then a message appears that says "windows has been updated". Everything I have been working on is lost in addition to being really annoying. Happens about once a day. Solution?

Go into event viewer and see the app log

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

Let us know if you need help with any of this.

Ken