Recurring BSOD past few days - BCCode 116

[em21]

Hi there,

For the past few days, I've gotten a BSOD once or twice per day while playing games. I searched around a bit for solutions, and many pointed to a graphics driver problem, so I checked and mine was indeed out of date. I updated it and it seemed to fix the problem for a while, but then tonight I've had BSOD after BSOD while just browsing (for solutions), happening at random intervals from 2 mins after booting to 30 mins or so.

There was a Windows update the day before this started happening, so I tried a system restore to the previous update, but it didn't help. I then restored back to the latest restore point.

As of now, there hasn't been a crash in about an hour, so it seems very random.

 

[Arc]

Hello em21.

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=Red]VIDEO_TDR_FAILURE (116)[/COLOR]
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007475010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004fa7adc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+929adc
fffff880`04fa7adc 4055            push    rbp

[COLOR=Red]DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT[/COLOR]

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02151a48 fffff880`054b6000 : 00000000`00000116 fffffa80`07475010 fffff880`04fa7adc ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02151a50 fffff880`05489867 : fffff880`04fa7adc fffffa80`091e0000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02151a90 fffff880`054b5e0f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`07475010 fffff880`05584dc0 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02151b40 fffff880`05584ec1 : fffffa80`075bc5d0 00000000`00000080 00000000`00000000 fffffa80`091da010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02151bc0 fffff800`0332ae5a : 00000000`035c0b75 fffffa80`091a58b0 fffffa80`069ee040 fffffa80`091a58b0 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02151c00 fffff800`03084d26 : fffff800`03206e80 fffffa80`091a58b0 fffff800`03214cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02151c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+929adc
fffff880`04fa7adc 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+929adc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50de9218

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

7: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0467e000 fffff880`0511c000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
[COLOR=Red]    Image name: nvlddmkm.sys
    Timestamp:        Sat Dec 29 12:17:52 2012[/COLOR] (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

What you need to do is to follow this guide: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

BTW, this version of nvidia display driver you are using is problematic sometimes, so it is better to roll it back to an earlier one.

• Download and install Driver Fusion.
• Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Let us know the results.

 

[em21]

Thanks, so far it seems to be working. As for rolling back the drivers, the program left a handful of drivers undeleted that require the premium version. Do I need to delete them manually or just continue and install the older drivers?

 

[Arc]

As much as the free version has deleted, that is enough. Continue with the installation, and if the crashes bounce back, follow the other steps.