Solved Reformat gone bad - please help

Once you have exhausted all means with the USB method with no success, you might want to start a new thread for the DVD method. Whether by Upgrade disc or by downloaded ISO, we will help you anew from there.

With all due respect Kathy, starting another thread will only lead to yet more confusion by even more people getting involved.

This thread will continue to run in every direction with although helpful comments the barrage of ideas are even leading to more confusion.

I mean no disrespect to those helping but this thread needs one lead and as AddRAM has taken that role can we just let it try and stay on course.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Indeed, I don't mind re-posting all the prerequisites he needs to get going. I did post an outline in post #46 beginning from a clean slate using DVD method, with step #2 containing links to where he can get the required materials.

OP can disregard the queries about licensing for while, we can deal with the activation once the OS has been installed firstly.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N45SF
OS
Windows 7 Professional SP1 x64 (OEM)
CPU
Intel® Core™ i5 2430M/2410M Processor
Motherboard
Intel® HM65 Express Chipset
Memory
DDR3 1333 SODIMM (8GB)
Graphics Card(s)
NVIDIA® GeForce® GT 555M (2GB)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
14.0" LED Backlight
Screen Resolution
16:9 HD (1366x768)
Hard Drives
640GB Seagate (internal), 1TB Toshiba Canvio Portable, 2TB x 2 WD My Book Essential (external)
Antivirus
Malwarebytes Anti-Malware Home (Premium)
Browser
Waterfox
Other Info
Optical Drive: Slimtype DVD A DS8A5SH (Super-Multi DVD);
Audio: Bang & Olufsen ICEpower®, SonicMaster
No problem, derekimo. Last time I checked though, it was Slartybart assisting OP with the upgrade disc method. I am unsure what happened to that approach.

Hopefully, OP gets to doing what he intends to do.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N45SF
OS
Windows 7 Professional SP1 x64 (OEM)
CPU
Intel® Core™ i5 2430M/2410M Processor
Motherboard
Intel® HM65 Express Chipset
Memory
DDR3 1333 SODIMM (8GB)
Graphics Card(s)
NVIDIA® GeForce® GT 555M (2GB)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
14.0" LED Backlight
Screen Resolution
16:9 HD (1366x768)
Hard Drives
640GB Seagate (internal), 1TB Toshiba Canvio Portable, 2TB x 2 WD My Book Essential (external)
Antivirus
Malwarebytes Anti-Malware Home (Premium)
Browser
Waterfox
Other Info
Optical Drive: Slimtype DVD A DS8A5SH (Super-Multi DVD);
Audio: Bang & Olufsen ICEpower®, SonicMaster
I know it`s only 2 days old, it was a joke.

I`ve taken the lead again, Thank you :D

But he`s done for the nite.

I totally agree, when he has finished doing what I asked in post #207, and reports back success then we can get rolling.

No problem, derekimo. Last time I checked though, it was Slartybart assisting OP with the upgrade disc method. I am unsure what happened to that approach.

Hopefully, OP gets to doing what he intends to do.

Thank you Kathy, just trying to keep this on track.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Yes, I`m dying to know why his upgrade disc doesn`t work ???

What I want to know is, will his activation key from his upgrade media ( if it actually is an upgrade disc ) work on a clean install done with a separate dvd or by flash drive.

Can someone give me a for sure answer on that.

But he used the term Acer only upgrade disc and now that he`s wiped the drive, the disc will no longer work, which was mentioned way back in what now seems to be an eternity ago.

And if indeed that`s the case and he wants to have a fully legal and activated computer, he will be putting Vista back on it. Which he probably doesn`t have a dvd for either.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I will write it out again: The Acer Vista-to-Win7 Upgrade Kits are an OEM retail copy of Win7. I have two of them. It will not require doing s workaround from Clean Install with a Upgrade Windows 7 Version
for when you install Upgrade version to a wiped HD. It should accept the Product Key during install.

I wlll repeat this again since apparently a video I posted earlier is not sufficient: Put the DVD in the drive, reboot and tap repeatedly the F10 key until a boot menu appears. Choose DVD drive. If you're prompted to Press Any Key to BOot disk then do so. If you're not prompted to do this then burn a new ISO to disk.

I'll link the ISO again for the fifth time: Win7 Home Premium x64 SP1 English Official ISO download

Burn to DVD using ImgBurn 2.5.7.0 - FileHippo.com at 4x speed. Try again with the F10 key.

If this fails, install UltraISO Software To Create Bootable USB Flash Drive which always works. Follow the illustrated steps, Press the Format button first, then Write.

Plug the flash stick in, reboot PC, tap F12 key, choose USB stick to boot.
 
Good news: I managed to get the Windows 7 upgrade disc to work afterall.

Bad News: I still have the same connection problem.

I just wanted you all to know before I go to bed. I'm not sure what I wanna do yet, but it seems it might be worthwhile to try and resolve this connection issue. Not unless installing the disc with the Hard Drive as my 3rd device is enough to sabotage my connection.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire m3202
OS
Windows 7 Home Premium 64 bit
Antivirus
not at the moment - just reinstalled
I couldn't sleep so I thought I'd sneak in early to post, looks like arayof1 figured it out - good job.

You were only a few minutes away form installing with the Acer Win7 Upgrade disc when you asked the boot order question. After that you decided to follow the lead of another member.

I'm really glad you decided to return to the path you were on and used the Acer Upgrade disc along with the tutorial. I'm really, really glad that you got to the end of the install, phew!!!!

You now have a legal Win7 OS on your machine (not a torrent download used in the 1st install on this thread), but there's still some work to do.

1) install network drivers (Ethernet & Wireless)
You have them on flash or the external drive, so you do NOT have to download them
I didn't see where you posted that you installed them, so that could be the reason you don't have connectivity.

2) Windows Update until nothing is offered by Windows Update (WU)
It's easier I think if you run WU manually
This is crucial to do before worrying about anything else (except getting to the network)

Kudos to you, arayof1 for your sheer determination and perseverance under some fairly alien conditions. Lots of new terms, new tools, new tasks, new people... I remember the first time I followed the tutorial - it just seemed weird, things I never had done before. It was cool too because everything was well described (to an old techie).

Get some sleep young man. I have to take my wife to work.

Bill

Nope, having the HD 3rd in the boot order would not affect your network connection.

:party::party::party::party: :dinesh: :thumbsup: :dinesh: :party::party::party::party:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
arayof1 you have done well here to get your w7 installed. As Bill, myself and others have said you must install your network adapter drive(rs) manually. This is what allows you to connect to the net.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Make sure you download the correct drivers.
You can enter "M3202" in the "Search by Product Model" field and select the appropriate drivers from the dropdown menu.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N45SF
OS
Windows 7 Professional SP1 x64 (OEM)
CPU
Intel® Core™ i5 2430M/2410M Processor
Motherboard
Intel® HM65 Express Chipset
Memory
DDR3 1333 SODIMM (8GB)
Graphics Card(s)
NVIDIA® GeForce® GT 555M (2GB)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
14.0" LED Backlight
Screen Resolution
16:9 HD (1366x768)
Hard Drives
640GB Seagate (internal), 1TB Toshiba Canvio Portable, 2TB x 2 WD My Book Essential (external)
Antivirus
Malwarebytes Anti-Malware Home (Premium)
Browser
Waterfox
Other Info
Optical Drive: Slimtype DVD A DS8A5SH (Super-Multi DVD);
Audio: Bang & Olufsen ICEpower®, SonicMaster
Yes, I`m dying to know why his upgrade disc doesn`t work ???

What I want to know is, will his activation key from his upgrade media ( if it actually is an upgrade disc ) work on a clean install done with a separate dvd or by flash drive.

Can someone give me a for sure answer on that.

But he used the term Acer only upgrade disc and now that he`s wiped the drive, the disc will no longer work, which was mentioned way back in what now seems to be an eternity ago.

And if indeed that`s the case and he wants to have a fully legal and activated computer, he will be putting Vista back on it. Which he probably doesn`t have a dvd for either.

YES, the activation key will work on a clean install.
 

My Computer

OS
ME/XP/Vista/Win7
Same solutions as before:

Which Network Adapters are installed in Device Manager? Are they in error? Install any which are missing from the Acer Support Downloads webpage for your model.

Since you prefer wireless, check that the wireless button is turned on with its LED lit.

What is the status of the five-bar connection icon in bottom right System tray? Click on it to see if it shows networks, choose yours and connect. If not rightclick to Troubleshoot, report back the exact problem found.

If this fails plug in by wire, watch for wired TV screen icon in System Tray. What is its status? Again run Troubleshooter to see what it reports.

If these fail, right click icon to choose Network and Sharing Center, on left bar choose Change Network Adapter settings, right click each to Diagnose. Disable one to try connecting again with the other.

Report back on each step, with screenshots if necessary so we can see what you're seeing.
How to Use the Snipping Tool in Vista and Windows 7
Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums
 
1) I do have a Windows 7 disk with drivers on it, but when prompted by the upgrade wizard there is no option for my pc's model number. So, I installed the drivers that I got from the Acer support site (all that were available) and still I was not able to reconnect to the internet.

2) How would I go about manually installing Windows updates without an internet connection?

I couldn't sleep so I thought I'd sneak in early to post, looks like arayof1 figured it out - good job.

You were only a few minutes away form installing with the Acer Win7 Upgrade disc when you asked the boot order question. After that you decided to follow the lead of another member.

I'm really glad you decided to return to the path you were on and used the Acer Upgrade disc along with the tutorial. I'm really, really glad that you got to the end of the install, phew!!!!

You now have a legal Win7 OS on your machine (not a torrent download used in the 1st install on this thread), but there's still some work to do.

1) install network drivers (Ethernet & Wireless)
You have them on flash or the external drive, so you do NOT have to download them
I didn't see where you posted that you installed them, so that could be the reason you don't have connectivity.

2) Windows Update until nothing is offered by Windows Update (WU)
It's easier I think if you run WU manually
This is crucial to do before worrying about anything else (except getting to the network)

Kudos to you, arayof1 for your sheer determination and perseverance under some fairly alien conditions. Lots of new terms, new tools, new tasks, new people... I remember the first time I followed the tutorial - it just seemed weird, things I never had done before. It was cool too because everything was well described (to an old techie).

Get some sleep young man. I have to take my wife to work.

Bill

Nope, having the HD 3rd in the boot order would not affect your network connection.

:party::party::party::party: :dinesh: :thumbsup: :dinesh: :party::party::party::party:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire m3202
OS
Windows 7 Home Premium 64 bit
Antivirus
not at the moment - just reinstalled
You need to get online.

Please follow and report back on each step I just wrote out for you above.

These steps work in almost every case. If not we will have other steps and can bring in networking experts to help.
 
"How would I go about manually installing Windows updates without an internet connection? "

arayfo1,
How did you get online to post all these requests without internet connection?
Who are the ISP's in your area?
THW




1) I do have a Windows 7 disk with drivers on it, but when prompted by the upgrade wizard there is no option for my pc's model number. So, I installed the drivers that I got from the Acer support site (all that were available) and still I was not able to reconnect to the internet.

2) How would I go about manually installing Windows updates without an internet connection?

I couldn't sleep so I thought I'd sneak in early to post, looks like arayof1 figured it out - good job.

You were only a few minutes away form installing with the Acer Win7 Upgrade disc when you asked the boot order question. After that you decided to follow the lead of another member.

I'm really glad you decided to return to the path you were on and used the Acer Upgrade disc along with the tutorial. I'm really, really glad that you got to the end of the install, phew!!!!

You now have a legal Win7 OS on your machine (not a torrent download used in the 1st install on this thread), but there's still some work to do.

1) install network drivers (Ethernet & Wireless)
You have them on flash or the external drive, so you do NOT have to download them
I didn't see where you posted that you installed them, so that could be the reason you don't have connectivity.

2) Windows Update until nothing is offered by Windows Update (WU)
It's easier I think if you run WU manually
This is crucial to do before worrying about anything else (except getting to the network)

Kudos to you, arayof1 for your sheer determination and perseverance under some fairly alien conditions. Lots of new terms, new tools, new tasks, new people... I remember the first time I followed the tutorial - it just seemed weird, things I never had done before. It was cool too because everything was well described (to an old techie).

Get some sleep young man. I have to take my wife to work.

Bill

Nope, having the HD 3rd in the boot order would not affect your network connection.

:party::party::party::party: :dinesh: :thumbsup: :dinesh: :party::party::party::party:
 

My Computer

Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli
Forget about the discs for now
- you already installed Windows.
If you mean another disc, forget about that one too, it's probably a Vista disc.

The drivers from Acer are in compressed files like this one for the Ethernet card (Marvell LAN)
Lan_Marvell_11.10.6.3_W7x86W7x64_A.zip

Please type the filename of the Marvell Lan driver you downloaded in your reply. If you got the right one, Can you help me understand what you did to install a driver?

You can't manually install Windows Updates (WU) without an internet connection.
I think I confused you there.

1st priority: get the connection working, then you can get the Windows Updates (WU).
Better?
1) I do have a Windows 7 disk with drivers on it, but when prompted by the upgrade wizard there is no option for my pc's model number.

So, I installed the drivers that I got from the Acer support site (all that were available) and still I was not able to reconnect to the internet.

2) How would I go about manually installing Windows updates without an internet connection?

 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Network adapters installed are:

Marvell Ethernet
Microsoft Isatap Adapter
Microsoft Isatap Adapter #2
Realtek Wireless Device
and about 8 different adapters which begin with WAN Miniport

Neither of the network adapters are in error.

I know this may seem obvious to you, but how would I know which adapters are 'missing' ???

Also probably obvious to you, but I'm not familiar with the terminology; where would I find the wireless button?

The status of the five bar icon in system tray reads "unidentified network - no internet access"

Whenever I was installing Windows I was prompted to connect to the internet by entering the pass key to my wifi network. I entered my pass key several times but each time it has failed to connect. Whenever I troubleshoot the five bar icon it prompts me to investigate modem/router, which I'm sure is because my pass key is not being accepted. I know the pass key is correct, because I created it and posted stickers all over the place with the number on it. I've also connected to the wifi network with my mobile phone and it connected without any problems.

I've tried plugging in by ethernet, but still no connection. I'll have to report back later about the status. My parents are watching the play-offs and if I disconnect the ethernet cable now it will mess up their Tivo.

//If these fail, right click icon to choose Network and Sharing Center, on left bar choose Change Network Adapter settings, right click each to Diagnose. Disable one to try connecting again with the other.//

I disabled local area connection and diagnosed the wireless network connection. I was prompted to investigate router. Again, I'll have to report back later about the status of the ethernet diagnosis.

As soon as my phone charges I can get you a screenshot of my network adapters if you think that woulld be helpful.

We did have our cable company come out about a month ago and install Tivo. He installed some kind of internet device which is connected to our router, for netflix and whatnot. He also went up the pole and installed some kind of filter for the tivo. Also, and I don't know if this should make a difference, I have the pc sitting here right next to the router and other pc (pc that is connected). In other words, the pc was in my bedroom before and now I have it sitting next to me on a coffee table for convenience.





Same solutions as before:

Which Network Adapters are installed in Device Manager? Are they in error? Install any which are missing from the Acer Support Downloads webpage for your model.

Since you prefer wireless, check that the wireless button is turned on with its LED lit.

What is the status of the five-bar connection icon in bottom right System tray? Click on it to see if it shows networks, choose yours and connect. If not rightclick to Troubleshoot, report back the exact problem found.

If this fails plug in by wire, watch for wired TV screen icon in System Tray. What is its status? Again run Troubleshooter to see what it reports.

If these fail, right click icon to choose Network and Sharing Center, on left bar choose Change Network Adapter settings, right click each to Diagnose. Disable one to try connecting again with the other.

Report back on each step, with screenshots if necessary so we can see what you're seeing.
How to Use the Snipping Tool in Vista and Windows 7
Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire m3202
OS
Windows 7 Home Premium 64 bit
Antivirus
not at the moment - just reinstalled
LAN_Marvell_v.11.10.6.3._Win7x86x64

I opened the folder, clicked the setup icon and followed the download prompts. Clicked Finish.

I think we're on the same page.

Forget about the discs for now
- you already installed Windows.
If you mean another disc, forget about that one too, it's probably a Vista disc.

The drivers from Acer are in compressed files like this one for the Ethernet card (Marvell LAN)
Lan_Marvell_11.10.6.3_W7x86W7x64_A.zip

Please type the filename of the Marvell Lan driver you downloaded in your reply. If you got the right one, Can you help me understand what you did to install a driver?

You can't manually install Windows Updates (WU) without an internet connection.
I think I confused you there.

1st priority: get the connection working, then you can get the Windows Updates (WU).
Better?
1) I do have a Windows 7 disk with drivers on it, but when prompted by the upgrade wizard there is no option for my pc's model number.

So, I installed the drivers that I got from the Acer support site (all that were available) and still I was not able to reconnect to the internet.

2) How would I go about manually installing Windows updates without an internet connection?

 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire m3202
OS
Windows 7 Home Premium 64 bit
Antivirus
not at the moment - just reinstalled
Being prompted for wireless key during install means the installer provided that driver. That you have working Ethernet and Wireless adapters which are not in error means that drivers are installed.

Look for the wireless button on the top or side of the laptop, or it can be a hotkey like F3 on some Acers. It should light an LED, switch may be near that. If we had your model number we could google it for you, or you can do it yourself.

But it sounds like you are connected to Unidentified Network. I would left click on SysTray connection icon to disconnect from that network and choose your own. Are networks listed?

Unplug modem and router for one minute, start Modem, then a minute later start router.

If this fails disable Wireless adapter and connect by wire, repeat the troubleshooting steps. The same issue should not occur for wired Ethernet connection unless the router is faulty. Plug the wire into the modem to see.

You can troubleshoot these on the phone with your provider which is included in your bill. But they will likely want you to bypass the router if they didn't provide it. Is it under warranty? If so you can call their tech support to have them help you.
 
Greg: Tell me if I'm getting in the way and I'll sit back.

arayfo1: thanks - great feedback.

Is this a desktop or a laptop?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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