Solved Removal of virus has blocked internet. PLEASE PLEASE HELP

Jacee, thank you for your response. I checked all the internet options and they were all set accordingly, however, I am still unable to get online which makes it unable for me to do the online scan. I scanned with ESET last night and today and there were no threats found. I am re-running it but again, be aware, I can't get online to update it nor do the online scan.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
I will try the command lines now. Attached is the MTB results. Thank you for your help, I have been dealing with this for hours upon hours.
 

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My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
Here are the results of MiniToolBox and a screenshot of the error I get when trying to connect to my network.
 

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My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
restore

according to the avast log, original date of infection was 23 jan do you have a restore point earlier than then, if so use it, and then rerun all of your scans.

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Restore points are not "taking". It just tells me it can't do it and reverts to the most recent one (6-18).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
If I may.

Do you have your Restore Points located on the "C" partition?
How much free space does your "C" partition have?
What per cent do you have set for Restore Points?
Do keep in mind that, if a infection got into Restore Points they will not help removing infections.



RESTORE POINTS.JPG
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I am not entirely sure where I could find that information. I do know that I'd never really set up the back schedule (foolish I know).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
I have 1.53 TB available out of 1.81 TB on my C:\ drive.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
Tick on the Windows Flag key and Pause key and then go to System Protection in left column. Then select Configure.

Next.

Start Orb/My Computer/ right tick Properties for the "C" and their will be a picture.


Capture.JPGC properties.JPG
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks for your help. I'm pretty good at PCs but this has me spun around.
 

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  • sysprot.jpg
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My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
Completed ESET run.
 

Attachments

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My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
restore your computer to factory or clean install windows
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bit,Chromium OS, window...not sure2.00GBintel inside pentium 4,Vision AMD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell,Samsung,Compaq,oracle virtualbox
OS
Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
CPU
not sure
Motherboard
not sure
Memory
2.00GB
Graphics Card(s)
intel inside pentium 4,Vision AMD
Monitor(s) Displays
MAG Innovision
Keyboard
onn RF wireless
Mouse
onn RF wireless
Antivirus
Avast!
Browser
Google Chrome
you also need a quality antivirus, try avast it is free and works great
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bit,Chromium OS, window...not sure2.00GBintel inside pentium 4,Vision AMD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell,Samsung,Compaq,oracle virtualbox
OS
Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
CPU
not sure
Motherboard
not sure
Memory
2.00GB
Graphics Card(s)
intel inside pentium 4,Vision AMD
Monitor(s) Displays
MAG Innovision
Keyboard
onn RF wireless
Mouse
onn RF wireless
Antivirus
Avast!
Browser
Google Chrome
No offense, Opti, but I've seen this issue solved without wiping everything on the computer. That will be my absolute last resort.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
I have Avast.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
ok nevermind then sometimes a system restore will do the trick
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bit,Chromium OS, window...not sure2.00GBintel inside pentium 4,Vision AMD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell,Samsung,Compaq,oracle virtualbox
OS
Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
CPU
not sure
Motherboard
not sure
Memory
2.00GB
Graphics Card(s)
intel inside pentium 4,Vision AMD
Monitor(s) Displays
MAG Innovision
Keyboard
onn RF wireless
Mouse
onn RF wireless
Antivirus
Avast!
Browser
Google Chrome
Restore was the first place I went. It didn't work and I am still dead in the water.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
Here is a HijackThis report. Any kind of help would be appreciated. All attachments are latest runs/reports.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
FRST Reports.... losin' it over here. :cry:
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Antivirus
Avast Internet Security
Browser
Chrome
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