Please find the attached zip file.
I have put dales-crashes containing the three files you asked for in that folder.
I have worked on this problem for days. I have done the following before now in an effort to resolve the Window Error Recovery messages, shut downs and BSOD:
As soon as I post, I will install any critical Windows updates as I receive the message while installing the debugging tools.
Good luck
Sylvia
I have put dales-crashes containing the three files you asked for in that folder.
I have worked on this problem for days. I have done the following before now in an effort to resolve the Window Error Recovery messages, shut downs and BSOD:
- Performed a clean install of Windows 7
- Installed AVAST free antivirus
- Installed all updates
- Installed the latest BIOS update from the manufacturer's site
As soon as I post, I will install any critical Windows updates as I receive the message while installing the debugging tools.
Good luck
Sylvia
My Computer
At a glance
Windows Seven Home Premium 64 BitNot sure but I know it is an Intel Core i56 GB Memory (for now)
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Toshiba Satellite
- OS
- Windows Seven Home Premium 64 Bit
- CPU
- Not sure but I know it is an Intel Core i5
- Memory
- 6 GB Memory (for now)
- Internet Speed
- The fastest I can get from my provider
- Antivirus
- Microsoft Security Essentials
- Browser
- Google Chrome
- Other Info
- My husband has a Dell All in One desktop PC with the following OS: Windows Seven Premium 64 Bit and Windows 8. I also own an iPad.