Restart - No BSOD no error nothing?!

Jackal

New member
Local time
5:12 PM
Messages
46
Hi guys, i got my self in a kind of predicament here.

My PC will restart with no BSOD or error logs anywhere - screen would go black, keyboard lights go off, and it would restart as if i had pressed the restart button.
however i did manage to get this from event viewer

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event ID: 41
Source: Kernel-Power
Task Category: (63)

it seems to happen when i open Adobe After effects and i scroll the bar to view the frames (mostly) - but it has happened without after effects but it seems i can trigger it by doing what i do in after effects

Any help will be GREATLY appreciated :)


System info
i7 920 @ stock
6GB ram @ stock
GTX480
EX-58-Extreme mobo - gigabyte
Windows 7 64 bit
 

My Computer My Computer

OS
WIN 7 HP 64bit
CPU
i7 920
Motherboard
EX58-EXtreme
Memory
6GB Corsair Dominator
Graphics Card(s)
GTX480
Monitor(s) Displays
22" BenQ
Screen Resolution
1080p
Hard Drives
4TB - caviar black
PSU
770W XT ZM
Case
armor+mx
Cooling
thermalright ultra black
Keyboard
G15
Mouse
G9x
Internet Speed
http://www.speedtest.net/result/911749129.png
Things to check:
CPU overheating
Power Supply
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Optiplex
OS
Windows 7 Professional 64 bit
Memory
4096
Hi Jackal,

Just to check : this never happens except when you use Adobe?

Regards,
Golden
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
it only happens now using after effects

i did a memtest passed 11 checks with 0 errors :(

CPU overheating is not the issue
PSU doesnt seem to have any issues

:(
 

My Computer My Computer

OS
WIN 7 HP 64bit
CPU
i7 920
Motherboard
EX58-EXtreme
Memory
6GB Corsair Dominator
Graphics Card(s)
GTX480
Monitor(s) Displays
22" BenQ
Screen Resolution
1080p
Hard Drives
4TB - caviar black
PSU
770W XT ZM
Case
armor+mx
Cooling
thermalright ultra black
Keyboard
G15
Mouse
G9x
Internet Speed
http://www.speedtest.net/result/911749129.png
When im in after effects and import a video, and i move the timeline cursor around to view it, it would restart my PC.... really strange, any help?
 

My Computer My Computer

OS
WIN 7 HP 64bit
CPU
i7 920
Motherboard
EX58-EXtreme
Memory
6GB Corsair Dominator
Graphics Card(s)
GTX480
Monitor(s) Displays
22" BenQ
Screen Resolution
1080p
Hard Drives
4TB - caviar black
PSU
770W XT ZM
Case
armor+mx
Cooling
thermalright ultra black
Keyboard
G15
Mouse
G9x
Internet Speed
http://www.speedtest.net/result/911749129.png
so i did more messing around, i disabled open GL previews in after effects and it seemed to have stopped the restarts for now... ill keep trying to provoke it to see if it works.
 

My Computer My Computer

OS
WIN 7 HP 64bit
CPU
i7 920
Motherboard
EX58-EXtreme
Memory
6GB Corsair Dominator
Graphics Card(s)
GTX480
Monitor(s) Displays
22" BenQ
Screen Resolution
1080p
Hard Drives
4TB - caviar black
PSU
770W XT ZM
Case
armor+mx
Cooling
thermalright ultra black
Keyboard
G15
Mouse
G9x
Internet Speed
http://www.speedtest.net/result/911749129.png
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